World Ford Pensacola

Good service and communication with the service advisor. I will return in the future for service. I will return in the future for service. More

CAP. was very professional. He kept me updated on my vehicle. Repairs and service was completed on time and as requested. Highly recommend World Ford fo was very professional. He kept me updated on my vehicle. Repairs and service was completed on time and as requested. Highly recommend World Ford for servicing your vehicle. More

Took a box truck in for service. I haven't been here in years. Service department was amazing, they keep you informed every step of the way. Would definitely use again. I haven't been here in years. Service department was amazing, they keep you informed every step of the way. Would definitely use again. More

Friendly, reasonably fast service, with multiple options to get status updates on my Ford F150. to get status updates on my Ford F150. More

Austin is great and provides great customer service, but as for the technicians I have yet to find an honest one. I had the entire fuel system replaced in one of my vehicles due to the cp4 failure (2019 F35 as for the technicians I have yet to find an honest one. I had the entire fuel system replaced in one of my vehicles due to the cp4 failure (2019 F350), not even a month later I was having issues with it and couldn’t chase them down with my code reader. So I paid ford to run their system in it. The tech then proceeded to say it had metal in the fuel line. This in fact was NOT true as the system was replaced and a new DCR fuel pump installed instead. He then doubled down on it pressing that that was the issue. After a month or two of chasing down and trouble shooting the issue it was a wiring issue that cost $20 to fix, it has been over a year now and no issues. I have also recently had a fuel leak on my daily driver (2021 F250). I have the disaster prevention kit on this one to account for the eventual failure of the CP4. I dropped it off for an oil change i had scheduled, and ask them to check it. They did so, and proceeded to provide a price for return to stock as it was leaking from the disaster prevention. I declined and proceed to identify the are of the leak. I replaced the Disaster kit filter which helped for a short period of time. Then after noticing it leaking again I tighten all of the fittings and have not had an issue since. More

Wanted a new F150. Stopped by and provided the VIN I wanted to drive. It was brought up front and we were ready to test drive. A couple of hours later on our way with t Stopped by and provided the VIN I wanted to drive. It was brought up front and we were ready to test drive. A couple of hours later on our way with the new truck. More

I was very impressed with the service writers knowledge and help explaining to me how the service contract worked,I will be back at world ford next time and hope my experience is as good if not better then and help explaining to me how the service contract worked,I will be back at world ford next time and hope my experience is as good if not better then this time thier. More

Quick, efficient and made a great deal. .with little haggling. Rico was a great sales person. .with little haggling. Rico was a great sales person. More

Very friendly staff and quick service, will definitely go back for future car needs and repairs. back for future car needs and repairs. More

Wonderful customer service and great customer support! I like to talk to him . Good job Alan I like to talk to him . Good job Alan More