World Ford Pensacola

Alan and the entire service department was very knowledgeable and helpful HIGH 5 to ALL knowledgeable and helpful HIGH 5 to ALL More

They were easy to work with, fun and responsive. I would recommend them to anyone I would recommend them to anyone More

Professional & knowledgable concerning vehicles! ! showed lots patience working with me!! Appeared genuinelyconcerned that I got the deal I wanted!!! ! showed lots patience working with me!! Appeared genuinelyconcerned that I got the deal I wanted!!! More

Excellent service given by Robin. All staff was courteous and helpful. My husband knew Robin and appreciated her when he bought his Ford truck.That is why we returned for Ford Bronco S All staff was courteous and helpful. My husband knew Robin and appreciated her when he bought his Ford truck.That is why we returned for Ford Bronco Sport.Robin is very professional and at the same time makes you feel like family.Highly recommend World Ford and appreciated the great vehicle we got at a good price. More

Great customer service and friendly people ! I will use their service department again. They kept me informed on the status of my vehicle throughout the process. I will use their service department again. They kept me informed on the status of my vehicle throughout the process. More

Ellen was very helpful . Our appointment was honored. The service was quick. Our past experience with other service people was equally positive. Our appointment was honored. The service was quick. Our past experience with other service people was equally positive. More

Great staff dropped off day before and all work was done day it was dropped off day it was dropped off More

Excellent sales staff. Unquestionably the best interaction in Pcola. Shout out to Rico and Chris Unquestionably the best interaction in Pcola. Shout out to Rico and Chris More

Ellen the service advisor is always informative and very friendly! This dealership outside of an oil change makes you leave your vehicle and no clue when you will get it back. Even while under warranty friendly! This dealership outside of an oil change makes you leave your vehicle and no clue when you will get it back. Even while under warranty More

My a/c was not blowing cold. My vehicle had 35800 miles and was almost 3 years old.i went online as directed on Nov 30 first appointment was Dec 10. Needed evaporator core. Milea My vehicle had 35800 miles and was almost 3 years old.i went online as directed on Nov 30 first appointment was Dec 10. Needed evaporator core. Mileage was ok but was told warranty expired Dec 4. Ford paid 1650 of 2361. I paid the rest. Dealer blames Ford who blames dealer. Neither will tell me how bill split was calculated. Should have been covered under warranty. More