World Ford Pensacola

Had a fantastic experience. Experienced an incredible shaking on my F-250 while traveling to Pensacola. In spite of an already hectic schedule, the Service Department squeez Experienced an incredible shaking on my F-250 while traveling to Pensacola. In spite of an already hectic schedule, the Service Department squeezed me in, diagnosed the problem (tires were separating and needed replacing) and had me back on the road by the next morning. Everyone from my Service Advisor (Robert) up to the Service Manager was professional. cordial, and accommodating. Thank you, World Ford!! More

I took my truck in for an oil change and the service was amazing from the time I pulled on the lot. Great work! amazing from the time I pulled on the lot. Great work! More

Austin was very polite, answered ally questions. Had my vehicle in and out in no time! Had my vehicle in and out in no time! More

The dealership was in good order well lit, the restroom was clean. The waiting room was a bit chilly,the coffee machine was great but there were no tops for the cups. was clean. The waiting room was a bit chilly,the coffee machine was great but there were no tops for the cups. More

Was quick and easy. Austin was polite and prepared for my scheduled service appointment-excellent job! Austin was polite and prepared for my scheduled service appointment-excellent job! More

Danny did a great job of communicating with me and coordinating with my warranty company. He went a long way to making it an easy experience. coordinating with my warranty company. He went a long way to making it an easy experience. More

My salesman was a complete joke and didn't want to work with my bank. What should have taken an hour to complete the purchase took 5 hours. with my bank. What should have taken an hour to complete the purchase took 5 hours. More

Always very helpful and get great service. Service people are always attentive in let me know what is going on with my vehicle. Service people are always attentive in let me know what is going on with my vehicle. More

Fast and easy service every time. Miranda is excellent, great communication and customer service. 5 star Miranda is excellent, great communication and customer service. 5 star More

When I brought my vehicle in for repair it appeared the problem would take several days to diagnose and resolve. Fortunately the technicians were able to make the necessary repair in one day. I appreciate problem would take several days to diagnose and resolve. Fortunately the technicians were able to make the necessary repair in one day. I appreciate their efficiency. More