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World Ford Pensacola

Pensacola, FL

4.6
1,855 Reviews

6397 Pensacola Blvd.

Pensacola, FL

32505

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Showing 1,855 reviews

January 28, 2025

Had a no pressure experience while purchasing my new vehicle. Dealt with Aaron Babb with the sale, and he made sure to answer all of my questions and made the process much more enjoyable than expected. More

by Topcop
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Babb
Feb 01, 2025 -

World Ford Pensacola responded

Hello, thank you; we appreciate your feedback! We always strive to provide top quality service to every guest and are pleased to hear that you enjoyed your experience here at World Ford Pensacola!

January 28, 2025

Very friendly and extremely informative. Salesman broke down every number in extreme detail and was very helpful More

by derrickreagan
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Laron Smith
Feb 01, 2025 -

World Ford Pensacola responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 28, 2025

Our sales rep Austin was very informative, helpful and friendly. He was great with explaining the process of buying and showing us the features on the vehicle we purchased. The overall customer service wa More

by IceQueen_OnOn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin
Feb 01, 2025 -

World Ford Pensacola responded

Hello, we're happy you found our staff to be so supportive during your experience here at World Ford Pensacola. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 28, 2025

I recently purchased a used vehicle from another dealership and wanted to bring it to Ford certified technicians for an evaluation. There were a few concerning elements to the evaluation which my a More

by hnspencerwert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Simms
Feb 01, 2025 -

World Ford Pensacola responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 27, 2025

Ellen at the service center was extraordinary. Five star all the way. Wait time to diagnose the issue was deplorable. Pandemic is over and you need to manage the service department better. Somethi More

by Mlaven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ellen
Feb 01, 2025 -

World Ford Pensacola responded

Hi Mlaven, thank you for your kind review; we are happy to pass along your comments to the team here at World Ford Pensacola! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 27, 2025

After a snowstorm kept us home bound for a week, we were excited to get out. Had to call AAA to get going and checked in at our local dealer where Ellen’s amazing help got us back on our planned outing. S More

by Waynensylvia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ellen
Feb 01, 2025 -

World Ford Pensacola responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 26, 2025

Miranda in service is great to deal with but the service its self is horrible. My card was turned extremely dirty, nicks inside my car, I found a uninstalled cap on the floor and a ding on my door. More

by BU Alum87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miranda
Feb 01, 2025 -

World Ford Pensacola responded

I appreciate your feedback and offer my sincere apologies for any inconvenience you may have experienced due to your service visit with us. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Nate Cartwright General Manager World Ford PENSACOLA 1-850-266-2159 n.cartwright@worldford.com

January 26, 2025

Excellent service. Worked us in same day. Ellen helped us and communication was very good. More

by Larrys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ellen
Jan 26, 2025 -

World Ford Pensacola responded

Hi Larrys, we're happy you found Ellen to be so supportive during your experience here at World Ford Pensacola. We are always more than happy to assist you if anything else comes up. Take care!

January 26, 2025

Staff was friendly and informative. Salesman took care of any and all questions I asked or needed. More

by jroywill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Garfinkel
Jan 26, 2025 -

World Ford Pensacola responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 26, 2025

Very friendly service advisor. Work done in a timely manner. If you live in Pensacola this is a great place to have your car serviced. More

by fcarnal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor #5
Jan 26, 2025 -

World Ford Pensacola responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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