World Ford Pensacola

Professional & knowledgable concerning vehicles! ! showed lots patience working with me!! Appeared genuinelyconcerned that I got the deal I wanted!!! ! showed lots patience working with me!! Appeared genuinelyconcerned that I got the deal I wanted!!! More

Great customer service and friendly people ! I will use their service department again. They kept me informed on the status of my vehicle throughout the process. I will use their service department again. They kept me informed on the status of my vehicle throughout the process. More

Great staff dropped off day before and all work was done day it was dropped off day it was dropped off More

My a/c was not blowing cold. My vehicle had 35800 miles and was almost 3 years old.i went online as directed on Nov 30 first appointment was Dec 10. Needed evaporator core. Milea My vehicle had 35800 miles and was almost 3 years old.i went online as directed on Nov 30 first appointment was Dec 10. Needed evaporator core. Mileage was ok but was told warranty expired Dec 4. Ford paid 1650 of 2361. I paid the rest. Dealer blames Ford who blames dealer. Neither will tell me how bill split was calculated. Should have been covered under warranty. More

Advisor was helpful, service didn't take long, and the use of videos by the mechanic that showed what they did was very informational. use of videos by the mechanic that showed what they did was very informational. More

Ellen was very nice and professional. She kept me posted on the status of my oil change and offered any assistance with questions. She was awesome She kept me posted on the status of my oil change and offered any assistance with questions. She was awesome More

Great service. Andreas did a professional job. Will be coming back for further work soon Andreas did a professional job. Will be coming back for further work soon More

Clean, well stocked and friendly staff. Went above and beyound with taking carr of my car and myb8 year old when he got sick at their dealership. Went above and beyound with taking carr of my car and myb8 year old when he got sick at their dealership. More

Chris Jones, Laron and the team at World Ford did an exceptional job in assisting me with the purchase of my new truck. I will be a customer for life. exceptional job in assisting me with the purchase of my new truck. I will be a customer for life. More

The service rep was very professional and was very willing to help me with my service needs. willing to help me with my service needs. More