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World Ford Pensacola

Pensacola, FL

4.6
1,715 Reviews

6397 Pensacola Blvd.

Pensacola, FL

32505

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Showing 1,715 reviews

October 27, 2024

Exceptional service everybody go see Katie cause she goes beyond expectations to take care of customers been going there for 10 years and I never get disappointed More

by Manalive904
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Farrell
Oct 28, 2024 -

World Ford Pensacola responded

Hi, we're so glad that Katie was able to go above and beyond your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at World Ford Pensacola!

October 27, 2024

Alan ensured I had a great experience while I waited for my vehicles oil change. More

by jasonb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
Nov 01, 2024 -

World Ford Pensacola responded

Hi, we're happy to hear you had such a positive experience with Alan! Thank you, and have a fantastic day!

October 27, 2024

Excellent service wouldn't take my car anywhere else my in take person was wonderful More

by rogersfannie46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ellen
Nov 01, 2024 -

World Ford Pensacola responded

Hi, thank you so much for the positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at World Ford Pensacola!

October 26, 2024

Communicated well and service was excellent. I was surprised how quick we received our vehicle back. Thank you. More

by John C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Warford
Oct 27, 2024 -

World Ford Pensacola responded

Hi John, thank you so much for your positive comments about World Ford Pensacola! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 25, 2024

From the moment I arrived, I noticed how professional the Siri department was. Pacifically Preston. This professional insurer that I was taking care of quickly and professionally. He insured that every quest More

by billcarney111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston
Oct 27, 2024 -

World Ford Pensacola responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 24, 2024

Ellen from service was friendly, courteous and informed me about my vehicle from the time it was turned in until I picked it up. More

by Henry.shultz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ellen
Oct 26, 2024 -

World Ford Pensacola responded

Hi, we're happy you found our staff to be so supportive during your experience here at World Ford Pensacola. If you have any further questions, please give us a call. We're always happy to help!

October 24, 2024

They very professional and quick . I enjoy going there every time I need service. They are all polite not just the one that we waited on me but all of them. More

by Bwilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Knudsen
Oct 25, 2024 -

World Ford Pensacola responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

October 24, 2024

Sales department is solid. Service department should be dismantled and start fresh. Truly mind numbingly frustrating every visit. More

by greene.jonathan.d
Service Communication
Recommend Dealer
No
Employees Worked With
Danny
Oct 25, 2024 -

World Ford Pensacola responded

greene.jonathan.d I apologize that you experienced a problem with our service department. Can you please contact me so I can make this right? I cannot find your name in our database with the name provided here; I would appreciate hearing from you using the email provided. Nathan Cartwright General Manager n.cartwright@worldford.com

October 24, 2024

Ellen took good care of me and let me know what maintenance was.being performed on my truck. More

by e.pilot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ellen,stubenha
Oct 25, 2024 -

World Ford Pensacola responded

Hi, we're happy to hear you had such a positive experience with Ellen! Please don't hesitate to reach out to us if there's anything more we can do!

October 24, 2024

Perfect experience! Bryan was polite, efficient, and knowledgeable. The service took only one hour and the truck was returned to me in clean shape. I was also updated vi More

by leonardjoe_md
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Oct 26, 2024 -

World Ford Pensacola responded

Hi, we're happy you found our staff to be so supportive during your experience here at World Ford Pensacola. We hope you have a great day!

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