World Ford Pensacola

Our service advisor Katie was amazing! Acknowledged us at first sight, went out of her way to help us and communicated with us through out the process. She went above and beyond to make su Acknowledged us at first sight, went out of her way to help us and communicated with us through out the process. She went above and beyond to make sure we left happy. We will definitely request to work with Katie in the future. More

Wonderful Dealership! First time customer at the service department. Preston Minton, my service advisor, provided EXCELLENT assistance. He was professional, yet personable First time customer at the service department. Preston Minton, my service advisor, provided EXCELLENT assistance. He was professional, yet personable and followed through with every detail... Making my experience a breeze. More

I have no complaints on my visit to the service department at World Ford Pensacola today. department at World Ford Pensacola today. More

They were fast and very nice. The waiting area and lady’s room is very clean The waiting area and lady’s room is very clean More

I've always been treated well at this dealership. Very courteous and prompt customer service. Today was no exception. Keep up the good work. Very courteous and prompt customer service. Today was no exception. Keep up the good work. More

The day after I was at World Ford I noticed my cover underneath my car was hanging down When Rick got home I had him look at it. The mechanic had taken if off to change my oil. He had ripped it down a underneath my car was hanging down When Rick got home I had him look at it. The mechanic had taken if off to change my oil. He had ripped it down and tore it and only put 2 screws back in it. Tell me why these people are paid good money and they half asd do their work!!! Is it lazeness or they don't care about tearing someone else vehicle?? I'm done with World Ford!!! xxxx Pore Workers More

Very friendly staff, service advisers are very thorough. Decent waiting room and pretty quick service. I could go to any other oil change place in town but I always bring back to World Ford. They are reliab Decent waiting room and pretty quick service. I could go to any other oil change place in town but I always bring back to World Ford. They are reliable and I know they are not trying to rob me. If the vehicle has a maintenance issue they will show you and tell you what you need and get your authorization before it's done. I appreciate that. More

Nice and clean advisors tell us what they can and the wait time was only 75% as long as quoted wait time was only 75% as long as quoted More

Alan in the service department was a pleasure to work with. He went over my options and I never felt pressured into adding additional services. He gave me a rough estimate of how long service would take with. He went over my options and I never felt pressured into adding additional services. He gave me a rough estimate of how long service would take and that was met. I always have a great experience at World Ford Pensacola More

World Ford service is a very professional service department . Service was prompt and my service advisor Bryon kept up to date on my vehicles progress department . Service was prompt and my service advisor Bryon kept up to date on my vehicles progress More