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World Ford Pensacola

Pensacola, FL

4.6
1,723 Reviews

6397 Pensacola Blvd.

Pensacola, FL

32505

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Showing 1,723 reviews

April 24, 2025

Honest mechanics and the service advisors were prompt and helpful. They must be backed up as it did take some time to get my vehicle back but it cost much less the I thought and less they they quoted me ori More

by jwfogale
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
There were two advisors I felt with, mechanic's name unknown
Apr 27, 2025 -

World Ford Pensacola responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

April 24, 2025

I worked with Danny the last few times I’ve been at World Ford Pensacola. Every time he’s been outstanding. I actually drive little further just for his service. Can’t recommend enough. More

by Koneil78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Apr 27, 2025 -

World Ford Pensacola responded

Hi, we are very happy Danny could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

April 24, 2025

Service was amazing and the representative named Austin gave amazing assistance. Had my truck back in less time than I thought. Very happy with service. More

by derekwhite000
Recommend Dealer
Yes
Employees Worked With
Austin Simms
Apr 27, 2025 -

World Ford Pensacola responded

Hi, we are very happy Austin has provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

April 24, 2025

The service center was clean, all of the vehicles that entered were promptly handled. Our service person was very personable and easy to talk to. More

by Fswans
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep
Apr 27, 2025 -

World Ford Pensacola responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

April 24, 2025

The guy that helped me was awesome. Enjoyed the waiting area. Will be back again More

by Squeakylmp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name
Apr 27, 2025 -

World Ford Pensacola responded

Hi, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

April 24, 2025

Robert was great to work with and very professional. The world ford service department is very clean and user friendly. More

by Lindemann85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert in service
Apr 27, 2025 -

World Ford Pensacola responded

Hi, thank you for your kind review; we are happy to pass along your comments to Robert and the team here at World Ford Pensacola! If you have any further questions, please don't hesitate to reach out!

April 23, 2025

Miranda at the service department was very attentive and professorial during my visit for service. She noted down needs and concerns and got them all serviced and taken care of. I was out same day with my t More

by amado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miranda
Apr 25, 2025 -

World Ford Pensacola responded

Hello, we're happy you found Miranda to be so supportive during your experience here at World Ford Pensacola. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

April 22, 2025

Thoroughly satisfied with the customer service, as well as the preventative maintenance.That was performed on my 2016 F-150. More

by Lioncourt21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Sims
Apr 23, 2025 -

World Ford Pensacola responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 22, 2025

Good job Being the only Ford dealer in town. Fast service, friendly staff. Will use again More

by TB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Watts
Apr 23, 2025 -

World Ford Pensacola responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 21, 2025

Thanks much Bryan Kincaid for your assistance and knowledge of the Ford Broncos. Dave Smith More

by Dave.smith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan
Apr 23, 2025 -

World Ford Pensacola responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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