
World Ford Pensacola
Pensacola, FL
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Very nice people, but they are not versed in the maintenance process, I have ask every time I have been in for maintenance for full synthetic oil and the receipt I get back listed the oil as synthet maintenance process, I have ask every time I have been in for maintenance for full synthetic oil and the receipt I get back listed the oil as synthetic blend. More
The service I had was an oil change. The communication was effective efficient very friendly staff. The wait time was excessive. I made a 7 AM appointment and it took an hour and a half. The communication was effective efficient very friendly staff. The wait time was excessive. I made a 7 AM appointment and it took an hour and a half. That is an excessive amount of time for simple oil and filter change, especially when an appointment has been made. More
This morning my vehicle went down, Made a phone call and spoke with Bryan Fitterling and Boom he took absolute care of me. Professional Prompt and went above and beyond my expectations. Bryan is a 5 Star Te spoke with Bryan Fitterling and Boom he took absolute care of me. Professional Prompt and went above and beyond my expectations. Bryan is a 5 Star Team leader for sure. Thank you and I hope he’s recognized for the 5 Star Customer Service! More
Worst dealership I've ever dealt with. Complete Mickey mouse operation all the way from the GM down to the sales team. They will lie to you and think nothing of it. Zero integrity. Would n Complete Mickey mouse operation all the way from the GM down to the sales team. They will lie to you and think nothing of it. Zero integrity. Would not recommend doing business with World Ford under no circumstances. More
The dealership has been willing to give me discounts on service to always give me the best possible price and the service advisor Danny has been very kind and helpful to me. service to always give me the best possible price and the service advisor Danny has been very kind and helpful to me. More
We have been a loyal Ford customer for two generations. My father purchased his Ford Ranger from them, and I purchased our second F150 from them. I couldn't be happier with the service and the truck. My father purchased his Ford Ranger from them, and I purchased our second F150 from them. I couldn't be happier with the service and the truck. More