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World Ford Pensacola

Pensacola, FL

4.6
1,715 Reviews

6397 Pensacola Blvd.

Pensacola, FL

32505

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Showing 1,715 reviews

October 18, 2024

Very nice people, but they are not versed in the maintenance process, I have ask every time I have been in for maintenance for full synthetic oil and the receipt I get back listed the oil as synthet More

by ormj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Oct 20, 2024 -

World Ford Pensacola responded

Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (850) 476-9050 so we can assist you further.

October 17, 2024

The service I had was an oil change. The communication was effective efficient very friendly staff. The wait time was excessive. I made a 7 AM appointment and it took an hour and a half. More

by davidwray945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Oct 19, 2024 -

World Ford Pensacola responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 17, 2024

Thank you for taking care of all the recalls quickly getting me in and out More

by stumpcatbullies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andreas wolfel
Oct 19, 2024 -

World Ford Pensacola responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 16, 2024

World Ford did an excellent and professional job with the work they did on my truck. Could not be more happy with the service. More

by Denis.mckinnon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Wells
Oct 19, 2024 -

World Ford Pensacola responded

Hello Denis, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 16, 2024

This morning my vehicle went down, Made a phone call and spoke with Bryan Fitterling and Boom he took absolute care of me. Professional Prompt and went above and beyond my expectations. Bryan is a 5 Star Te More

by Skyeking01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Fitterling
Oct 19, 2024 -

World Ford Pensacola responded

Hello, thank you; we appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at World Ford Pensacola!

October 16, 2024

Preston was great! Kept me notified of everything being worked on with my car. He’s great! More

by kristaartinger
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston
Oct 19, 2024 -

World Ford Pensacola responded

Hi, we're happy you found our staff to be so supportive during your experience here at World Ford Pensacola. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 15, 2024

Worst dealership I've ever dealt with. Complete Mickey mouse operation all the way from the GM down to the sales team. They will lie to you and think nothing of it. Zero integrity. Would n More

by Firedog1228
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nathan Cartwright , Jeff Beard, Ryan Waldon
October 15, 2024

The dealership has been willing to give me discounts on service to always give me the best possible price and the service advisor Danny has been very kind and helpful to me. More

by steven.navarre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Oct 18, 2024 -

World Ford Pensacola responded

Hi, thank you for taking the time to leave a review for us at World Ford Pensacola. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 15, 2024

Fast & friendly service! My service person was very kind & knowledgeable. The waiting area was super clean & comfortable as well. More

by mgriffin1285
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judith
Oct 18, 2024 -

World Ford Pensacola responded

Hi, thank you for taking the time to leave a review for us at World Ford Pensacola. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 14, 2024

We have been a loyal Ford customer for two generations. My father purchased his Ford Ranger from them, and I purchased our second F150 from them. I couldn't be happier with the service and the truck. More

by lenny1423
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco
Oct 17, 2024 -

World Ford Pensacola responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at World Ford Pensacola! We look forward to your next visit! Take care!

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