World Ford Pensacola

Overall the customer service was really great. I I like that a video was provided of what the service person found. It was nice and Curtis. I I like that a video was provided of what the service person found. It was nice and Curtis. More

The service center is top-notch and very professional. High quality Workman ship. Thank you High quality Workman ship. Thank you More

Miranda made this experience so easy it was awesome. She provided great costumer service for me. She provided great costumer service for me. More

Ellen S in the service dept was great. I had some issues regarding the cost of my oil changes. I had free oil changes til 60 thousand miles which I just reached. I didn't understand the I had some issues regarding the cost of my oil changes. I had free oil changes til 60 thousand miles which I just reached. I didn't understand the situation. She personally looked up my agreement from my original purchase called me back and explained everything to where I understand the situation. I would highly recommend World Fords service depth 100%. More

Bryan always treats me right and gets my truck done right in good time every visit. in good time every visit. More

Very professional group. Clean waiting area. It was a little surprising that even though I had an appointment that it would take 2+ hours to complete routine service. Clean waiting area. It was a little surprising that even though I had an appointment that it would take 2+ hours to complete routine service. More

My wife and I were running errands and between our home and Pensacola my dash gave us a message telling us that the tire pressures were low. We decided to take it into World Ford, where we bought the car a and Pensacola my dash gave us a message telling us that the tire pressures were low. We decided to take it into World Ford, where we bought the car and even though we didn't have an appointment they had us taken care and back out in fairly short order. Ellen, our service consultant, did a great job of explaining what would be happening and managing the process. More

Solid up front communication and service. Great experience overall. Danny provided exceptional service. Much appreciated. Great experience overall. Danny provided exceptional service. Much appreciated. More

Awesome service and very helpful Always returns calls and answers questions Andreas was very professional and would recommend to everyone and answers questions Andreas was very professional and would recommend to everyone More

very great customer service, danny is extremely nice and very informative when it comes to letting you know how long it will take to get your vehicle in and out. very informative when it comes to letting you know how long it will take to get your vehicle in and out. More