World Ford Pensacola

Solid place to do business with! Service department is A1!! Always kept me informed of my vehicles status! Polite staff all around. Service department is A1!! Always kept me informed of my vehicles status! Polite staff all around. More

Alan was really good at checking our car in and the work was done in a timely fashion and the car runs great. The only problem I had was trying to set up an appointment by phone.. I had to actually go into was done in a timely fashion and the car runs great. The only problem I had was trying to set up an appointment by phone.. I had to actually go into world Ford to set up my appointment. More

Went in for an oil change today and needed to be out by a certain time. Pensacola Ford delivered!! The advisor Ryan G was on it from the start. Made sure I had all the information I needed when another issue certain time. Pensacola Ford delivered!! The advisor Ryan G was on it from the start. Made sure I had all the information I needed when another issue popped up. But, still got me out of there on time to make my meeting. Thanks Ryan and the Tech that worked on my vehicle. I appreciate it!! More

The employees are very courteous and professional in their interaction with customers. There was little wait time for service, their interaction with customers. There was little wait time for service, More

Austin was very courteous and professional. He kept in contact with me about any additional items that needed to be fixed. Made sure that everything was done and ready for me to pickup my car. He kept in contact with me about any additional items that needed to be fixed. Made sure that everything was done and ready for me to pickup my car. More

Very friendly, very helpful. They took care of me and my 2022 Maverick. I will go back to World. They took care of me and my 2022 Maverick. I will go back to World. More

Service department along with parts department do a great job in keeping my vehicle running great great job in keeping my vehicle running great More

Excellent service, attentive and professional. Prompt and efficient, great customer service, clean work area and comfortable waiting area. Prompt and efficient, great customer service, clean work area and comfortable waiting area. More

Michelle was patient and very friendly with us. We didn’t feel rushed. We didn’t feel forced. She was very accommodating impatient with our needs. She helped us select the best vehicle on the lot t We didn’t feel rushed. We didn’t feel forced. She was very accommodating impatient with our needs. She helped us select the best vehicle on the lot that fit our budget. More

Service team are always pleasant professional and polite. Service time usually takes less than promised. A special recognition for the service writers. Service time usually takes less than promised. A special recognition for the service writers. More