World Ford Pensacola

The service assistant Katie was great and helpful. The time it took to complete the work by the repair center not good. It took three weeks. The time it took to complete the work by the repair center not good. It took three weeks. More

Very knowledgeable and helpful service team! Answered all my questioned and provided excellent recommendations to keep my vehicle up to date. Answered all my questioned and provided excellent recommendations to keep my vehicle up to date. More

Great! Service was excellent and Timothy was polite. I’ll remember to use Timothy on my next visit! Service was excellent and Timothy was polite. I’ll remember to use Timothy on my next visit! More

Professional. Quality service. Friendly staff. They have serviced my vehicle several times and have always been through and fast. Great waiting area. Quality service. Friendly staff. They have serviced my vehicle several times and have always been through and fast. Great waiting area. More

I just went outside to verify that tires were rotated, since I marked them, to my utmost surprise they were not, so I will be returning my truck to have this critical service done. since I marked them, to my utmost surprise they were not, so I will be returning my truck to have this critical service done. More

They are very helpful courteous, polite, and knowledgeable and a pleasure to work with S knowledgeable and a pleasure to work with S More

The easiest and most pleasant car buying experience I’ve ever had! Would highly recommend! ever had! Would highly recommend! More

The dealership had the exact make and model I was looking for. The price was well within my budget so it was easy to make the purchase. The salesman, Luke, was extremely knowledgeable about the vehicle I sel for. The price was well within my budget so it was easy to make the purchase. The salesman, Luke, was extremely knowledgeable about the vehicle I selected and made the transaction go smoothly. Overall this was a very pleasant and enjoyable buying experience. More

This was my first service/repair visit to World Ford in Pensacola FL. Service writer was Robert. Super nice guy and polite in every manner. Our car had a recall that needed done and it was taken care of in Pensacola FL. Service writer was Robert. Super nice guy and polite in every manner. Our car had a recall that needed done and it was taken care of in a timely manner considering the nature of the service. I tried to get this recall done at two different Ford dealers in Austin Texas and got the run-around from both, but Robert and World Ford came through. THIS is what you want from a dealership service department! Thank you! More

Brought our truck in for service, but was bombarded by calls, texts, and emails from an over eager sales staff. Service person insisted she sent the technicians report, twice, but we never received it. calls, texts, and emails from an over eager sales staff. Service person insisted she sent the technicians report, twice, but we never received it. We sure received all the messages from the sales team, though. We've purchased vehicles from World Ford in the past, but they have lost any and all hope of us doing any business with them in the future! More