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World Ford Pensacola

Pensacola, FL

Overview
Reviews
Vehicles
4.6
1,861 Reviews
Call Dealership (850) 476-9050
View Awards

6397 Pensacola Blvd.

Pensacola, FL

32505

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Showing 1,861 reviews

October 30, 2024

Miranda at World Ford Was very helpful. I brought my car into Service and headed back the next day. It had some kind of transmission problem. I don’t know. Anyways, it runs and drives great More

by Cory W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miranda Foster
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Nov 02, 2024 -

World Ford Pensacola responded

Hello Cory, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

October 29, 2024

I’m traveling from Colorado and needed an oil change and tire rotation. They got me in out in record time. Austin was my service writer and he took very good care of me. World Ford is a great place to go fo More

by Sardawg28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin, I did not get his last name but he gets 5 stars!
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Nov 01, 2024 -

World Ford Pensacola responded

Hi, we're happy to hear you had such a positive experience with Austin! We are always more than happy to assist you if anything else comes up. Take care!

October 29, 2024

Katie always goes beyond to insure my vehical is ready and beat experience possible every time I come in. More

by Dubrowski1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Ferrell
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Nov 01, 2024 -

World Ford Pensacola responded

Hello, we're happy you found Katie to be so supportive during your experience here at World Ford Pensacola. Feel free to reach out to us if you need anything. Have a wonderful day.

October 28, 2024

Very friendly and clearly communicated what was done. Didn’t take too long but also only needed oil change and tire rotation. More

by Robert W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ellen Stubenha
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Nov 01, 2024 -

World Ford Pensacola responded

Hi Robert, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

October 28, 2024

I can in for an change. The young man showed me what yall recommended. I went ahead with it all since I had the money at the time. I like how yall do the videos. Good servic More

by White Goose
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Do not remember young man name
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Nov 01, 2024 -

World Ford Pensacola responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 28, 2024

The service was completed in a reasonably acceptable time frame but in my experience it could have been done more expediently and efficiently. More

by cvjan78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Ferrell, Sonic Fonicier, Steve Bogan, Marco Barlow
Report | Print
Nov 01, 2024 -

World Ford Pensacola responded

Hi, we truly appreciate your honest feedback. Please reach out to us at (850) 476-9050 so we may identify ways to improve your experience.

October 27, 2024

Alan ensured I had a great experience while I waited for my vehicles oil change. More

by jasonb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
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Nov 01, 2024 -

World Ford Pensacola responded

Hi, we're happy to hear you had such a positive experience with Alan! Thank you, and have a fantastic day!

October 27, 2024

Exceptional service everybody go see Katie cause she goes beyond expectations to take care of customers been going there for 10 years and I never get disappointed More

by Manalive904
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Farrell
Report | Print
Oct 28, 2024 -

World Ford Pensacola responded

Hi, we're so glad that Katie was able to go above and beyond your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at World Ford Pensacola!

October 27, 2024

Excellent service wouldn't take my car anywhere else my in take person was wonderful More

by rogersfannie46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ellen
Report | Print
Nov 01, 2024 -

World Ford Pensacola responded

Hi, thank you so much for the positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at World Ford Pensacola!

October 26, 2024

Communicated well and service was excellent. I was surprised how quick we received our vehicle back. Thank you. More

by John C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Warford
Report | Print
Oct 27, 2024 -

World Ford Pensacola responded

Hi John, thank you so much for your positive comments about World Ford Pensacola! Please let us know if there is anything else we can do for you; we are more than happy to help!

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