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World Ford Pensacola

Pensacola, FL

Overview
Reviews
Vehicles
4.6
1,736 Reviews
Call Dealership (850) 476-9050
View Awards

6397 Pensacola Blvd.

Pensacola, FL

32505

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Showing 1,736 reviews

June 15, 2024

While standing in the service area I was thinking, "wish i would have bought here." Very nice facility and the people are much friendlier. More

by esconiers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Babb
Report | Print
Jun 16, 2024 -

World Ford Pensacola responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

June 15, 2024

Amazing and quick service! Anything that I have needed was tended to! I even bought a car from them and that was more than a great experience! More

by andrien.anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judith, Chris Jones
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Jun 16, 2024 -

World Ford Pensacola responded

Hi Andrien, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 15, 2024

Have tire issue,they said not covered . full cost. Not happy why,not.help me to understand More

by Terrydchris59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy
Report | Print
Jun 19, 2024 -

World Ford Pensacola responded

Terrydchris59, I appreciate your feedback and offer my sincere apologies for any inconvenience you may have experienced with your tire issue. If there is anything I can do please do not hesitate to reach out to me. I would like to hear more details about your experience and how we can improve in the future. Nate Cartwright General Manager n.cartwright@worldford.com

June 14, 2024

Rapid scheduling and fast turnaround for recall fix on F150. Kevin Jardin in service did a great job getting everything done promptly. More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Jardin
Report | Print
Jun 14, 2024 -

World Ford Pensacola responded

Hi Robert, we're happy you found our staff to be so supportive during your experience here at World Ford Pensacola. If you have any further questions, please give us a call. We're always happy to help!

June 14, 2024

I went for a conventional oil change for my Ford F150 and they did not want me to use that type of oil I have always used conventional oil. I ended up spending twice what I wanted and it seemed they did n More

by davidcornwell40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Blocker
Report | Print
Jun 15, 2024 -

World Ford Pensacola responded

Thank you for sharing your experience. I apologize for the inconvenience you faced during your recent oil change. We understand the importance of using the type of oil you prefer and regret that this was not handled properly. Additionally, I'm sorry for any confusion with our billing system. Your feedback helps us improve, and we will address these issues with our team to ensure better service in the future. If there is anything we can do to rectify this situation or if you have any further concerns, please reach out to me directly. Thank you for bringing this to our attention. Nathan Cartwright General Manager n.cartwright@worldford.com

June 14, 2024

Got an appointment right away, assistant was very helpful for me all set and complete service in a timely manner. More

by Bbrownac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maranda
Report | Print
Jun 15, 2024 -

World Ford Pensacola responded

Hi, we're happy you found our staff to be so supportive during your experience here at World Ford Pensacola. Please don't hesitate to reach out if there's anything additional we can do for you.

June 12, 2024

Had a great experience buying a car from our salesman, Ryan Joyner. He was easy to work with and made it a stress free process. More

by Jake
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Joyner
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Jun 13, 2024 -

World Ford Pensacola responded

Hi Jake, we're happy you found our staff to be so supportive during your experience here at World Ford Pensacola. Please don't hesitate to reach out if there's anything additional we can do for you.

June 12, 2024

Had a great experience with Jerry McWatter in the service department. My car was fixed much quicker than I expected, and Jerry (Danny) was friendly and helpful. More

by bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry (Danny) McWatter
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Jun 14, 2024 -

World Ford Pensacola responded

Hello Bob, we're happy you found Jerry to be so supportive during your experience here at World Ford Pensacola. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 11, 2024

The staff is always friendly, professional and attentive! The waiting room is clean, comfortable & inviting! My experience is always positive! More

by dana.enbn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Jardine
Report | Print
Jun 13, 2024 -

World Ford Pensacola responded

Hi, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 11, 2024

Very Pleasant and friendly in and out much quicker than quoted reminded me of next service needed at 60,000 miles. More

by msm85021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin, Jardin
Report | Print
Jun 13, 2024 -

World Ford Pensacola responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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