World Ford Pensacola

Kevin in the service department was very helpful and kept me well informed about the progress of my vehicle. me well informed about the progress of my vehicle. More

No hassle deal. Quick and easy, no xx upsell. Marco was fantastic to deal with. Quick and easy, no xx upsell. Marco was fantastic to deal with. More

Miranda was the best service advisor I have ever dealt with. I was sick and needed tires that day. She got them quick and when I went to pick my vehicle up, I did not have to wait. It was ready and I only with. I was sick and needed tires that day. She got them quick and when I went to pick my vehicle up, I did not have to wait. It was ready and I only had to sign invoice and was not made to stand around waiting for help. This was important because I was sick and unable to stand for very long. She is the best and I will ask for her in the future. More

Great service and friendly advisor. Danny advised me about my service and how long it would take and kept me updated. The techs finished early too. Danny advised me about my service and how long it would take and kept me updated. The techs finished early too. More

Very professional and service is fast. Miranda was great and I felt in good hands. Miranda was great and I felt in good hands. More

Worked with the service manager we got our vehicle in and they got the parts and fixed properly. They kept in good contact with information while the vehicle is being fixed. they got the parts and fixed properly. They kept in good contact with information while the vehicle is being fixed. More

Kevin jardine was friendly and amazing. Be was very helpful! He did a wonderful job answering all of my questions and keeping me updated about the vehicle. Be was very helpful! He did a wonderful job answering all of my questions and keeping me updated about the vehicle. More

It took 3 weeks for a blend door actuator, a wiper blade, and a blower motor recall. I asked for a full evaluation of the vehicle for a long road trip and was quoted a price to do so, only to be told that in and a blower motor recall. I asked for a full evaluation of the vehicle for a long road trip and was quoted a price to do so, only to be told that investigation of an oil leak would cost an additional $200. I was also quoted $1200 to replace a water pump that my usual mechanic will do for $680. All in all I spent $800 for the items listed that I did have repaired and the blower motor was free. Communication about the progress was horrible. I had to initiate communication to get any updates and multiple messages went unanswered. I’ll never be back. More

Judith is an amazing advisor. It’s so nice to see some honestly and respect. It’s so nice to see some honestly and respect. More

They kept me informed of the time line of my vehicle. Judy was very helpful! Judy was very helpful! More