World Ford Pensacola

Great vehicles, transparent salesman Dalton, quick and efficient. Finance was easy, very informative, friendly and put me at ease. The entire purchasing process took less than 3 hours and I love my new Ex efficient. Finance was easy, very informative, friendly and put me at ease. The entire purchasing process took less than 3 hours and I love my new Explorer and think that I got one of the best deals within a 90 miles radius. Thank you for everything. More

The most helpful and friendly people work here! Our sales person, Rico, was outstanding! The finance gentleman, Mr. Todd, was outstanding. My interaction with everyone at that dealership has been Our sales person, Rico, was outstanding! The finance gentleman, Mr. Todd, was outstanding. My interaction with everyone at that dealership has been nothing but positive. They seem to go above and beyond to please their customers. More

World Ford Pensacola has a very Friendly staff, efficient service. No issues from arrival to completion. service. No issues from arrival to completion. More

World Ford Pensacola’s Service Department is structured to provide outstanding customer experience starting with effective electronic notifications, efficient appointment scheduling, personable service rep to provide outstanding customer experience starting with effective electronic notifications, efficient appointment scheduling, personable service representative interactions and detailed service and maintenance actions. I would like to highlight my interaction with Christopher of the service department who definitely demonstrated true customer service which made my service visit smooth and convenient - a 5 star performer! I would definitely return for another service for my vehicle and would trust that Christopher would provide the same 5 star customer experience! Awesome job! More

Aiden sent me an estimate on tire replacement for my F150. Once I agreed to the price , he ordered them for me and asked me to come in to have them mounted. Easy and efficient F150. Once I agreed to the price , he ordered them for me and asked me to come in to have them mounted. Easy and efficient More

On your typical pushy dealer. Vehicle was ready ahead of time for delivery. Every process was seamless and efficient. Managers and GM all interacted during the purchase. Vehicle was ready ahead of time for delivery. Every process was seamless and efficient. Managers and GM all interacted during the purchase. More

Great experience over all! Super helpful, friendly, and low pressure salesman. He helped me get the perfect truck for my needs. Super helpful, friendly, and low pressure salesman. He helped me get the perfect truck for my needs. More

Timely meeting of the customer and communications have greatly improved in the Service Department. We were taught that the customer comes first. It bears remembering that customers are the business. Thank greatly improved in the Service Department. We were taught that the customer comes first. It bears remembering that customers are the business. Thank you, World Ford, for working to be the best in customer service. More

Great trade on price and deal was done fast. Finance manager wasn’t push 5stars for me! Finance manager wasn’t push 5stars for me! More

Just came in for a basic service of engine oil/filter change and tire rotation. Service Advisor Judy greeted and took me in very professionally and promptly. Service was completed within a very reasona change and tire rotation. Service Advisor Judy greeted and took me in very professionally and promptly. Service was completed within a very reasonable amount of time. The tech even sent me a short video of checking my tires to show they were within specifications. Thank you for making the experience so easy peasy! More