Back

World Ford Pensacola

Pensacola, FL

4.6
1,754 Reviews

6397 Pensacola Blvd.

Pensacola, FL

32505

Directions

By Type

Showing 1,754 reviews

April 09, 2024

After 3 weeks and $270 later , the problem was not found. I was asked to pay another 1000 to find the issue for the car. After I decided to get the car, it was not ready when I arrived and I waited 2 to 3 ho More

by Samparker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donna
Apr 11, 2024 -

World Ford Pensacola responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 18, 2024 -

World Ford Pensacola responded

Thank you for your feedback about your experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Nate Cartwright General Manager n.cartwright@worldford.com

April 06, 2024

Very good service, had the truck back early. I was informed of any problems or delays More

by Michael01767
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Apr 09, 2024 -

World Ford Pensacola responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 06, 2024

Very pleasant greeting and gave a clear and concise explanation about the work that was necessary. More

by Pilotman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zane Presley
Apr 09, 2024 -

World Ford Pensacola responded

We are thrilled to hear that you had a pleasant experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 04, 2024

This was the best car experience I ever had. I'm So glad that Nash answered the phone More

by cindy.l.gunder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Nash
Apr 06, 2024 -

World Ford Pensacola responded

That's fantastic to hear! We're thrilled that you had the best car experience ever, and we appreciate your kind words about Nash answering the phone. Enjoy your new vehicle!

April 04, 2024

My service adviser is a true professional that is very attentive and patient. Mrs.Katie has always been extremely helpful and a great communicator. She always greet us with a Beautiful smile. Respectfully More

by Billy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Farrell
Apr 09, 2024 -

World Ford Pensacola responded

It's fantastic to hear that you had a great experience and that Mrs. Katie provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 03, 2024

Charlie was service tec, and I really appreciate him getting everything done I was up against the clock and he handled it professionally Thank You Charlie More

by tugcaptain60
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles
Apr 09, 2024 -

World Ford Pensacola responded

It's fantastic to hear that you had a great experience and that Charlie provided speedy assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 03, 2024

I had a great experience from scheduling to service. Brandon Roberts has always given exemplary service. More

by Ehwalker303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Roberts 🌟🌟🌟🌟🌟
Apr 05, 2024 -

World Ford Pensacola responded

It's fantastic to hear that you had a great experience and that Brandon provided exemplary assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 02, 2024

I thought Bryan was very professional and kept me informed on my car. He made sure I had a ride going from the dealership and back to get my car. I really appreciate the courtesy and will recommend h More

by Ronald.martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Apr 06, 2024 -

World Ford Pensacola responded

That's wonderful to hear! We're glad that Bryan provided you with professional service and kept you informed about your car. It's great that he also ensured you had transportation to and from the dealership. Thank you for recommending Bryan to future customers. We're here to assist you and ensure your satisfaction!

April 01, 2024

Jaron made scheduling service easy and Katie made the service process wonderful. It was a good experience More

by vmscaptain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Ferrell. Gets 5 Stars
Apr 05, 2024 -

World Ford Pensacola responded

That's great to hear! Jaron and Katie's efforts made your service experience easy and enjoyable. We appreciate your business.

April 01, 2024

Great customer service. No stress vehicle purchase process. Salesman and finance person were very helpful. More

by George
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nash Baker - Sales, Stephen Samuels- Finance
Apr 03, 2024 -

World Ford Pensacola responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

...
80
...