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World Ford Pensacola

Pensacola, FL

Overview
Reviews
Vehicles
4.6
1,760 Reviews
Call Dealership (850) 476-9050
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6397 Pensacola Blvd.

Pensacola, FL

32505

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Showing 1,760 reviews

March 13, 2024

Ryan was great. He really worked with me to make sure I got my dream car without going over my budget. More

by parkerdwyer98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Joyner
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Mar 15, 2024 -

World Ford Pensacola responded

It's fantastic to hear that you had a great experience and that Ryan provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 12, 2024

Brandon in service is a huge asset to Ford. Thanks for all your help and communication More

by simmonswa
Recommend Dealer
Yes
Employees Worked With
Brandon
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Mar 14, 2024 -

World Ford Pensacola responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

March 09, 2024

World Ford did a great. They took care of my oil change and showed me other car maintenance issues before I left the dealership.. World Ford worked with my busy work schedul More

by harrisonthessalon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Agcaoili
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Mar 13, 2024 -

World Ford Pensacola responded

We appreciate your feedback about World Ford and are pleased to hear we provided excellent service during your oil change. It's great that we took the time to address other maintenance issues and accommodate your busy schedule. Safe travels, and thank you for choosing World Ford!

March 08, 2024

Very satisfied with my lightly used truck I could not be happier with the service I received More

by Bear$2024
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laron Smith
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Mar 12, 2024 -

World Ford Pensacola responded

We're thrilled to hear that you are very satisfied with your lightly used truck and the service you received! Safe travels, and thank you for sharing your positive experience!

March 07, 2024

Worst experience I have ever had. with their service department. They had my truck for 5 weeks. Poor communication. Even with having it 5 weeks, still did not fix an issue for the 3rd More

by Blueoval4781
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nate Cartright, Danyiel Glass, Katie Ferrell
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Mar 28, 2024 -

World Ford Pensacola responded

Thank you for your feedback. Rest assured that we will look into your concerns and get back to you as soon as possible. Thank you for your patience and understanding.

Apr 18, 2024 -

World Ford Pensacola responded

Thank you for your feedback about this error in communication because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Nate Cartwright General Manager n.cartwright@worldford.com

March 05, 2024

Great local dealership with good prices. Friendly staff and service. Service was performed timely and a nice waiting area to wait for my service to be completed. More

by Terry B
Recommend Dealer
Yes
Employees Worked With
Brandon
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Mar 08, 2024 -

World Ford Pensacola responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 05, 2024

Great work on my Mustang! Took about 5 weeks but the work was worth the wait! More

by aircrew_21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
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Mar 07, 2024 -

World Ford Pensacola responded

We appreciate your patience, and we're thrilled to hear that the work on your Mustang was worth the wait. Our team is dedicated to delivering quality service, and we're glad your experience reflected that. Thank you for choosing our dealership!

March 05, 2024

Great staff with worlds of knowledge. The new service area is a wonderful addition to World Ford. More

by JBM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Roberts
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Mar 09, 2024 -

World Ford Pensacola responded

We're pleased to hear that you had a positive experience with our knowledgeable staff and that you appreciate the new service area at World Ford Pensacola. Thank you for taking the time to share your feedback! We appreciate your business and look forward to serving you in the future!

March 05, 2024

I had a pleasant experience. It was a smooth process. I got the car back fast! More

by rcr20646
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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Mar 09, 2024 -

World Ford Pensacola responded

We are thrilled to hear that you had a pleasant experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 05, 2024

World Ford is courteous , knowledgeable, and efficient and the best dealership to provide service for my truck More

by stieman8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Spalinger
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Mar 09, 2024 -

World Ford Pensacola responded

We are thrilled to hear that you had a courteous and knowledgeable experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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