
World Ford Pensacola
Pensacola, FL
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Very new and clean facility. Very friendly employees. My service writer Austin was great! I was helped and guided through some of the capabilities my car had, but I did not know Very friendly employees. My service writer Austin was great! I was helped and guided through some of the capabilities my car had, but I did not know how to use. I feel like my car is restored back to like it was when it was new. More
They will not stop calling me about a rental car company that I have absolutely no affiliation with. I’ve spoke to several people and they all say oh I’ll let somebody know. Complete incompetence that I have absolutely no affiliation with. I’ve spoke to several people and they all say oh I’ll let somebody know. Complete incompetence More
Very poor communication. Was told 3 day diagnosis period tuned into 8 days. Was never given loaner for the 8 days. Was told loaner would be provided if covered under power tr Was told 3 day diagnosis period tuned into 8 days. Was never given loaner for the 8 days. Was told loaner would be provided if covered under power train and when the issue was power train was never given loaner. Kevin who was supposed to be my point of contact only reached out once in the 8 day period More
Great price and service. Got me out 1 hour early. Same day service. Had a nice wait in the waiting room. Got job to all who made it happen! Got me out 1 hour early. Same day service. Had a nice wait in the waiting room. Got job to all who made it happen! More