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World Ford Pensacola

Pensacola, FL

4.6
1,773 Reviews

6397 Pensacola Blvd.

Pensacola, FL

32505

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Showing 1,773 reviews

February 10, 2024

Very polite and extremely helpful. They are super knowledgeable about ford products. Brandon is a professional in his field. More

by Pennymiles10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Roberts
Feb 13, 2024 -

World Ford Pensacola responded

We're thrilled to hear about your positive experience! It's great to know that the staff, particularly Brandon, was polite, helpful, and knowledgeable about Ford products. Safe driving!

February 08, 2024

Great price and service. Got me out 1 hour early. Same day service. Had a nice wait in the waiting room. Got job to all who made it happen! More

by zyndall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miranda
Feb 10, 2024 -

World Ford Pensacola responded

Thank you for your positive feedback! We're pleased to hear that you had a great price and service, with the added convenience of being out one hour early for your same-day service. We appreciate your acknowledgment of the team's efforts. We appreciate your business and look forward to serving you again.

February 08, 2024

World of Ford of Pensacola was prompt, informative, quick, and kind. Bryan did a great job More

by Dannybeau123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Feb 10, 2024 -

World Ford Pensacola responded

Thank you for sharing your positive experience with World Ford of Pensacola! We're thrilled to hear that our team, especially Bryan, provided prompt, informative, quick, and kind service. We appreciate your business and look forward to serving you in the future.

February 07, 2024

Friendly staff was very attentive and able to get my van in for a walk in oil change. More

by Sayde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zane Presley, Dan Blocker, Chris Jones
Feb 09, 2024 -

World Ford Pensacola responded

We're delighted to hear about your positive experience! Our friendly and attentive staff is committed to providing excellent service. We're glad we could accommodate your walk-in oil change for your van. Thank you for choosing our dealership, and we look forward to serving you again in the future!

February 07, 2024

The service department personnel were professionally responsive to reasonable customer inquiries. Parts were promptly ordered, delivered and installed timely. More

by wcb850
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin in the service dept.
Feb 10, 2024 -

World Ford Pensacola responded

We're pleased to hear that the service department personnel were professionally responsive to your inquiries and that the parts were ordered, delivered, and installed in a timely manner. Thank you for choosing our services, and we look forward to assisting you with any future automotive needs!

February 05, 2024

Great service, fair pricing. I would recommend to anyone. Make an appointment and your in and out! More

by randyallison1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Wells
Feb 09, 2024 -

World Ford Pensacola responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 04, 2024

Between Danyiel and Katie, the service we received was exceptional. I bring all my vehicles to this location and recommend them highly! More

by sherry.bogard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danyiel and Katie
Feb 07, 2024 -

World Ford Pensacola responded

Thank you for the kind words Sherry! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 02, 2024

Came in on a Saturday afternoon worked with service advisor Matt Spangler and Mark the service manager. They diagnosed my truck and had it back to me on Monday afternoon so I could continue my drive so More

by markfjusick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Spalinger
Feb 08, 2024 -

World Ford Pensacola responded

Thank you for sharing your positive experience with our service team, specifically with Matt and Mark, the service manager. We're glad to hear that they diagnosed and resolved the issue promptly, allowing you to continue your journey. Safe travels, and thank you for choosing our dealership!

February 02, 2024

Judy was my service person and she was great! I drove in looking lost and she helped me and got my ride home. More

by mpderamus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy
Feb 04, 2024 -

World Ford Pensacola responded

We're glad to hear that Judy provided great service and assistance, ensuring you felt comfortable and got home safely. Safe travels, and thank you for choosing us for your service needs!

February 02, 2024

Great service, quick turnaround, and I have always had a good experience here. I appreciate them! More

by TG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Denton
Feb 07, 2024 -

World Ford Pensacola responded

It's fantastic to hear that you've had great service, quick turnaround, and consistently positive experiences at our dealership. Your appreciation is valued, and we're glad they have consistently met your expectations. Thank you for choosing our dealership, and we look forward to serving you in the future!

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