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World Ford Pensacola

Pensacola, FL

4.7
2,154 Reviews

6397 Pensacola Blvd.

Pensacola, FL

32505

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Showing 2,154 reviews

October 05, 2025

The guys helped me even though I made an appointment for the service center and needed to go to the collision center for my tire rubbing on the bumper! They got me in there! Saved me a trip! Got the oil cha More

by jackie.allerding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin and the manager
Oct 08, 2025 -

World Ford Pensacola responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 04, 2025

Ellen in service is absolutely phenomenal. Very communicative about my vehicle in service and above and beyond customer service. Will keep her specifically in mind for any of my future automot More

by ecol2319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ellen Stubenhaus
Oct 07, 2025 -

World Ford Pensacola responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!

October 04, 2025

Robert helped me out with that I needed fast and with patience. Gave realistic time frames and was able to keep me within my spending goal to fix my car. More

by tylobrooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert in Service Dept
Oct 08, 2025 -

World Ford Pensacola responded

Hi, we're happy you found Robert to be so supportive during your experience here at World Ford Pensacola. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 04, 2025

Great customer service, timeliness and cleanliness. Service advisor always helpful and knowledgeable. Would highly recommend World Ford. More

by bpiatak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Watters
Oct 08, 2025 -

World Ford Pensacola responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

October 03, 2025

As this eas my 1st visit to World Ford Service Center, Brian was my advisor and was helpful & answered all of my questions. More

by KK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Oct 07, 2025 -

World Ford Pensacola responded

Hi, thanks for your praise and kind comments about Brian. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 03, 2025

OUR SERVICE MANAGER WAS PERSONABLE AND VERY HELPFUL. SPOT ON CONCERNING TIME THAT THE SERVICE WOULD TAKE AND MADE SURE TO EXPLAIN EVERYTHING CAREFULLY More

by dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Watts
Oct 07, 2025 -

World Ford Pensacola responded

Hi Dan, we are very happy to have provided you with such a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 03, 2025

We had a fast and quick turn around with test driving, filling out the paperwork and getting approved and signing the paperwork for the car. Great salesman. More

by kosechata
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laron Smith
Oct 04, 2025 -

World Ford Pensacola responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 03, 2025

I didn't have an appointment. But they squeezed me in. And the wait wasn't that long. Great service! Thanks! More

by jtbyrer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 04, 2025 -

World Ford Pensacola responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 02, 2025

The service that was needed was done very efficiently. The service advisor, Brian, was helpful and kept me informed about my vehicle. More

by becki4bhg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Names have been listed.
Oct 04, 2025 -

World Ford Pensacola responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

September 30, 2025

I was impressed with the competence and friendliness of the staff. The waiting room is most comfortable. Thank you. More

by stevedbarber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent
Oct 03, 2025 -

World Ford Pensacola responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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