World Ford Pensacola

Oil change was done in a timely manner, and also took care of recall item. Great job! care of recall item. Great job! More

Best team I have ever worked with! 💯 have recommended them to friends! Thank you for being straight up and making it the easiest purchase! 💯 have recommended them to friends! Thank you for being straight up and making it the easiest purchase! More

Marco was amazing and Sonic is very helpful! They both went out of their way to help us They both went out of their way to help us More

I took my F 150 in for an Oil change and tire rotation. In the process they determined it was time to replace the wiper blades. Top notch service. In the process they determined it was time to replace the wiper blades. Top notch service. More

Service Advisor - Ayden Nelson did a poor job by first stating that my front end steering linkage repair would cost $1,600 and I approved. Two day later he called to revise the estimate to $2,994.84 to th stating that my front end steering linkage repair would cost $1,600 and I approved. Two day later he called to revise the estimate to $2,994.84 to the penny. After being taken by the amount double, I had no option but to approve. Two days later, Saturday 9/6/25 Ayden calls me that my truck is ready. When I arrive at World Ford, my Total Amount due is $3,982.27 !!! I looked for the lady SERVICE MANAGER, but I was told that she was out for the day. As in the past, I trusted the factory trained mechanics / technicians working on my 2012 F350 and satisfied with their repairs. HOWEVER, Due to my experience with this service advisor, I WILL NEVER DO BUSINESS WITH WORLD FORD PENSACOLA AGAIN !!! FURTHERMORE, I WILL NEVER RECOMMEND WORLD FORD PENSACOLA TO ANYONE AND IN FACT WILL CAUTION ANYONE CONSIDERING WORLD FORD PENSACOLA FOR ANY TYPE OF REPAIRS.. More

As always Marco was a joy to work with on purchasing a new ford explorer new ford explorer More

Courteous, efficient, friendly service, addressed my concerns professionally. On time and service completed while I waited in their comfortable waiting room. concerns professionally. On time and service completed while I waited in their comfortable waiting room. More

I searched the internet for an F150 for weeks. Best trade in around. Price was competitive. Best trade in around. Price was competitive. More

I took our truck there for a recall. Bryan was my service advisor and he treated me very well. Even arranged an Uber home to await repair, and back when repair was complete. Repair was c Bryan was my service advisor and he treated me very well. Even arranged an Uber home to await repair, and back when repair was complete. Repair was completed quickly and efficiently. More

Bryan is a super great guy that is always quick to respond to texts and is always helpful respond to texts and is always helpful More