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World Ford Pensacola

Pensacola, FL

Overview
Reviews
Vehicles
4.6
1,775 Reviews
Call Dealership (850) 476-9050
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6397 Pensacola Blvd.

Pensacola, FL

32505

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Showing 1,775 reviews

January 23, 2024

We are very pleased with the service and care we were giving from the inquiry to the drive home!! More

by Boilergal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Barlow
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Jan 25, 2024 -

World Ford Pensacola responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 21, 2024

Service Advisor listened to my concerns and didn’t try to make me agree at additional, not needed service. More

by Lgooch113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie and Matthew Sparling
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Jan 23, 2024 -

World Ford Pensacola responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 21, 2024

Knowledgeable about the issues regarding my car. Did not try and sell me something I didn't need. More

by Lcwlake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Buck
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Jan 23, 2024 -

World Ford Pensacola responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 20, 2024

Customer service is great and friendly employees with the cleanness of of business inside and outside. More

by stewardsteve82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Waldon
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Jan 23, 2024 -

World Ford Pensacola responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 19, 2024

This dealership is friendly, helpful, efficient, knowledgeable and prompt. I am very happy with everyone I worked with from phone calls, service advisor and delivery service. More

by silverjazmin33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon ...5 stars
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Jan 25, 2024 -

World Ford Pensacola responded

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with our team. Providing friendly, helpful, efficient, and knowledgeable service is our priority. We appreciate your satisfaction and look forward to serving you again!

January 19, 2024

They get you in real quick and you leave out there even quicker nice place to bring your car the customer service is amazing More

by Bradley green
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Blocker
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Jan 25, 2024 -

World Ford Pensacola responded

Thank you for the kind words Bradley! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 18, 2024

World Ford Pensacola has been excellent from initial contact and order all the way through delivery. I was able to order my new Mustang GT using phone and text while on a long trip. Communication was ex More

by GTlee57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nash Baker
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Jan 24, 2024 -

World Ford Pensacola responded

We're thrilled to hear that your experience with World Ford Pensacola, from initial contact and order to delivery, has been excellent. It's great that you were able to order your new Mustang GT using phone and text during a long trip, and the communication throughout the process was excellent. Thank you for choosing World Ford Pensacola, and we look forward to serving you again in the future!

January 17, 2024

My service writer was very cordial and very knowledgeable and very helpful. I like him a lot. He explained everything that I asked very well. The facility was all very new and very clean. More

by spiritrider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant
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Jan 21, 2024 -

World Ford Pensacola responded

We're delighted to hear that your service writer was cordial, knowledgeable, and helpful, and that you had a positive experience with us. It's great that we explained everything thoroughly, and you appreciated the cleanliness of the facility. Thank you for choosing us, and we look forward to serving you again! Safe travels!

January 16, 2024

Once the mechanics diagnosed the problem, my vehicle was repaired in 2 hours, Thanks to Ms LeChance, the service rep More

by knighdv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms LaChance
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Jan 19, 2024 -

World Ford Pensacola responded

It's great to hear that your vehicle was diagnosed and repaired efficiently, thanks to Ms. LeChance. Quick and effective service is always appreciated when it comes to vehicle repairs. Safe travels with your well-repaired vehicle!

January 15, 2024

Brian was excellent! The facility is immaculate. My wait was not extensive and I even had a recall completed during my visit, so I do not have to return. This dealership More

by Cwiley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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Jan 18, 2024 -

World Ford Pensacola responded

We are thrilled to hear about your excellent experience with Brian and our overall service at World Ford. Having an immaculate facility, a not-extensive wait, and the added convenience of a recall completion during your visit contribute to a positive customer experience. It's great to know that you're impressed with our service, especially compared to other dealerships. Thank you for your kind words and business!

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