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World Ford Pensacola

Pensacola, FL

4.6
1,744 Reviews

6397 Pensacola Blvd.

Pensacola, FL

32505

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Showing 1,744 reviews

September 28, 2023

Friendly service and helpful people at both vehicle drop off and at vehicle pickup when my original rep was already off work. More

by dwu6688
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie-5
Sep 30, 2023 -

World Ford Pensacola responded

It's great to hear that you experienced friendly and helpful service both during vehicle drop-off and pickup. Providing consistent and accommodating service is important to us, and we're glad to know that you had a positive experience with our team. We're here to ensure you have a smooth and enjoyable experience whenever you visit us. Thank you for choosing us for your vehicle service!

September 28, 2023

The P204F Engine light on the 2019 23F Transit Winneabago has been fixed! Thank you to everyone that responded to me while I was on the road. World Ford of Pensacola fixed the problem at no charge. They even More

by Bjm0416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Parker Service advisor and Travis Sellner mechanic, Brandy Wells
Oct 03, 2023 -

World Ford Pensacola responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Brandon and Travis went beyond to help meet your expectations. We appreciate your business and we look forward to the opportunity to assist you again in the future.

September 27, 2023

We love this dealership and our salesman LaRon Smith. Always courteous, always listens to our needs. More

by Fredz51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LaRon Smith
Sep 29, 2023 -

World Ford Pensacola responded

Congratulations on your new vehicle! We are thrilled that LaRon provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

September 27, 2023

Always friendly professional and eager to correct any problems. Great waiting room with refreshments. Superior service More

by frank mustang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon,parker
Sep 29, 2023 -

World Ford Pensacola responded

We are thrilled to hear that you had a superior experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 25, 2023

Very friendly professional let me look at different vehicles, test, drive a couple. Did everything they could with the numbers to give me a deal. Make sure I was happy with it. More

by Linda45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco barlow
Sep 26, 2023 -

World Ford Pensacola responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 23, 2023

Courteous staff, clean and well-planned vehicle reception area, outstanding check-in and description of pending work and respect for customer’s time commitment. More

by MJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Parker
Sep 26, 2023 -

World Ford Pensacola responded

That's fantastic to hear! We're so happy you had a great experience. We always strive to provide the best service to our customers, so we're glad to hear you were pleased. Thank you for your review!

September 20, 2023

Kevin Jardine was very professional and knowledgeable and excellent customer service skills. Thank you Kevin More

by fshn4bass2
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Jardine
Sep 22, 2023 -

World Ford Pensacola responded

Thank you for acknowledging Kevin! It is always great to hear when one of our associates is acknowledged for his professionalism. We appreciate the Five-Star review. We look forward to assisting you again.

September 18, 2023

Kevin in service intake was great. He was easy to work with and good communication. More

by schordas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Jardine
Sep 21, 2023 -

World Ford Pensacola responded

It's wonderful to hear that Kevin in the service intake department provided you with a great experience. Thank you for your kind words and your Five Star review. We look forward to the pleasure of assisting you again. We appreciate your business.

September 18, 2023

Fast and accurate service very friendly and professional. Kept me informed of services that needed to be done on my truck More

by Dotnino11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Blocker
Sep 21, 2023 -

World Ford Pensacola responded

We were pleased to hear that we could provide accurate, very friendly, and professional services. It was a pleasure to assist you and we appreciate your business. Thank you for the Five Stars!!

September 15, 2023

They worked with are warranty company, fought to make sure they paid, and quickly fix our car. They were very nice and helpful. More

by DJA1057
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Jardine
Sep 22, 2023 -

World Ford Pensacola responded

Thank you for the kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

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