World Hyundai Matteson

Eric and Chevy were attentive and listened to what I said. I didnt feel rushed or pressured at all. They both went above and beyond to make sure I drove off in exactly what I wanted! I LOVE my new car! said. I didnt feel rushed or pressured at all. They both went above and beyond to make sure I drove off in exactly what I wanted! I LOVE my new car! Awesome guys! More

Patrick was very helpful for me an my husband, he made buying a car easy an fun thank you patrick an world hundai very good day for the Bullard family buying a car easy an fun thank you patrick an world hundai very good day for the Bullard family More

Erik Garcia was showed excellent customer service very friendly I felt at home. I would definitely recommend for new buyers.. Overall wonderful person. Great Job friendly I felt at home. I would definitely recommend for new buyers.. Overall wonderful person. Great Job More

The customer service was excellent and Ms..Carla the financing manager was such an awesome lady. She knows her job and gave an excellent service with awesome smiles. financing manager was such an awesome lady. She knows her job and gave an excellent service with awesome smiles. More

I CAME TO WORLD HYUDNAI 2 YEARS AGO PURCHASED A HYUNDIA ELANTRA THROUGH ERIC GARCIA AND CHEVY THOMAS. THE SERVICE WAS GREAT. I RETURNED 8/14/2021 AND HAD THE PLEASURE OF WORKING WITH THE BOTH OF THEM TODAY ELANTRA THROUGH ERIC GARCIA AND CHEVY THOMAS. THE SERVICE WAS GREAT. I RETURNED 8/14/2021 AND HAD THE PLEASURE OF WORKING WITH THE BOTH OF THEM TODAY. ONCE AGAIN THEY MADE SURE MY NEEDS WERE MET WITH ME RECEIVING ANOTHER NEW VEHICLE NO HASSLES AND GREAT SERVICE. I WOULD RECOMMEND WORLD HYUNDAI TO ANYBODY. YOU GET GREAT SERVICE AS WELL AS WONDERFUL STAFF TO GO THAT EXTRA MILE TO MAKE SURE YOU ARE PLEASED. IN MY OPINION THEY ALL ROCK AND I LOVE IT. THANK YOU SO MUCH FOR GIVING ME THE OPPOTUNITY TO EXPRESS MY EXPERIENCE WITH WORLD HYUNDAI AS THEY TREAT YOU LIKE FAMILY. IM VERY IMPRESSED WITH THERE SERVICE AND WILL CONTINUE TO BE APART OF THIS WONDERFUL WORLD HYUNDIA FAMILY. ONCE AGAIN THANK YOU SO MUCH. PLEASE CONTINUE TO INSPIRE PEOPLE LIKE MYSELF TO KEEP THIS BUSINESS FLOWING WHILE DELIVERING GREAT SERVICE. More

I purchased a Hyundai Palisade and I am very happy with my purchase. Palisades were low on inventory but Patrick was able to find exactly what we were looking for in a timely manner. my purchase. Palisades were low on inventory but Patrick was able to find exactly what we were looking for in a timely manner. More

Great and friendly personalities. Matt was very helpful and very knowledgeable about the financing and inventory. I would recommend you come and check them out. and very knowledgeable about the financing and inventory. I would recommend you come and check them out. More

Great Dealership, They got me what I wanted and didnt settle for less Thank you Hyundai settle for less Thank you Hyundai More

I feel like I dodged a bullet. The non sales department was very nice to me over the phone when I called and had to be redirected. The sales department, especially Terri (I think her name was?), was friend was very nice to me over the phone when I called and had to be redirected. The sales department, especially Terri (I think her name was?), was friendly when I told them I was looking at a specific car. The couple of people I talked to didn't have it in stock but were willing to order it for me. Not sure why they had several people tell me the same thing over and over but I ignored it. A few days later I found another dealership that had it in stock and naturally I would rather buy a car I can see in person. I called to let them know that I would be canceling my appointment. And I kept getting several calls back from multiple people asking me to reschedule. Each person that called, I had spoken with. Again, why so many calls? I answered all of them anyway. I do not want anyone to get fired but you guys can really do a better job. I got called and told them my reason for not coming was because another dealer had it elsewhere. The person I spoke with didn't believe me and you could tell they felt like me or the other dealership were lying. I said they were looking right at the car. They said they would "check" for me, which I never asked for but I said alright. Of course they didn't call me back after the "check" because they knew darn well they were wrong and that another dealer had it in stock. After that I still got ANOTHER call from someone else asking why I canceled. Communication clearly was terrible on their end. I said the same thing and added I was willing to come back to see them if I did not end up getting the car from the other dealership. The sales rep said okay and slammed the phone on me. Even with all the annoying calls I was still willing to pay them a visit but after that I felt like I shouldn't bother. I am happy with the car THAT WAS AVAILABLE AT THE OTHER DEALERSHIP AS WELL AS THEIR MUCH MORE PLEASANT CUSTOMER SERVICE. I am very patient and forgiving but not to the point where I would still buy from this dealership. More

Tried to sell me a damaged car that they did not report to the Carfax back bumper was damaged rear tire was bent I brought the car back the hour and 30 minutes after picking it up bad business would not re to the Carfax back bumper was damaged rear tire was bent I brought the car back the hour and 30 minutes after picking it up bad business would not recommend More