World Hyundai Matteson

The ABSOLUTE WORSE service team around. I bought a 2021 Palisade in September of 2020, by January all the window panels on the passenger side of the vehicle started to buckle and lift. I took the truck to Palisade in September of 2020, by January all the window panels on the passenger side of the vehicle started to buckle and lift. I took the truck to see why this was happening and the basically tried to say that I was responsible for the issue. So I paid to have the part replaced, only to discover 3 days after the part was replaced that all the other window panels appeared to be buckling and also discovered paint defects near my wing at the top back corner of truck. Of course I took the truck back and was accused of damaging my vehicle and trying to cover it up. My husband and I was adamant that we played no role in damaging our own vehicle. The service manager told my husband that he’s done with us and walked off. To my husband and it’s clear that this is a manufacturing issue and I’m sure later there will be recalls in on place for this issue. As for the paint situation it’s very clear that it was also a paint defect of the manufacturing of the vehicle. We were told if we wanted a complaint to be put in with Hyundai, we would need to go to a different Hyundai dealer (that we didn’t have bad blood with). This was the second vehicle I purchased from them, but rest assured, it will be the last. More

Customer service was awesomeY'all really worked y'all Customer service was awesome Y'all really worked y'all magic. I'm so happy And i really appreciate the efforts you all made to get me in a vehicle Customer service was awesome Y'all really worked y'all magic. I'm so happy And i really appreciate the efforts you all made to get me in a vehicle More

Steffanie was the best she made sure I didn’t leave without a car she was absolutely amazing and I thank her so so much without a car she was absolutely amazing and I thank her so so much More

I can write so many things about Jermaine! He made me feel welcomed as soon as I walked through the door! Very energetic, positive spirit and vibes and very convincing! I would absolutely refer anyone to feel welcomed as soon as I walked through the door! Very energetic, positive spirit and vibes and very convincing! I would absolutely refer anyone to speak with him. Thank you so much Jermaine, I really appreciate all that you’ve done for me! I loveeee the outcome! More

They sold me a car November 11 and every week there was a new problem terrible service and business asked for owner’s information they told me no.they excuse was all cars have problems, well it shouldn’t ha new problem terrible service and business asked for owner’s information they told me no.they excuse was all cars have problems, well it shouldn’t have a problem if I’m getting it from a top scale dealership not a corner janky dealership Carla and yaritza sold me a terrible car and they wouldn’t even help fix the problem it’s just something I have on my credit and have to deal with now More

Matt in sales is very thoughtful and thorough. If you are looking for a vehicle and have challenged credit go see Matt in sales. He is very funny too are looking for a vehicle and have challenged credit go see Matt in sales. He is very funny too More

Thee absolute worst. Pulled my credit over 11 times even after I decided not to go thru with loan. False advertising and misleading salespeople all around. Buyer Beware! Phone calls and emails compared to d after I decided not to go thru with loan. False advertising and misleading salespeople all around. Buyer Beware! Phone calls and emails compared to debt collectors are ridiculous. Avoid leasing, buying or purchasing from these frauds if you can. More

Jermaine & Steffanie they was wonderful made sure left something nice. I would refer everyone to come to see the two of them at World Hyundai in Matteson something nice. I would refer everyone to come to see the two of them at World Hyundai in Matteson More

Had an amazing experience with Jermaine. He was extremely professional, and gave all around great service. Seems like a great worker, and a great person to buy a vehicle from. 10/10 would recommend. professional, and gave all around great service. Seems like a great worker, and a great person to buy a vehicle from. 10/10 would recommend. More

I had the privilege of purchasing a 2015 Hyundai Sonata with the sales guys Chevy and Erik. Between the two guys and the GM, they made it happen for me. Thanks again World Hyundai. with the sales guys Chevy and Erik. Between the two guys and the GM, they made it happen for me. Thanks again World Hyundai. More