
World Hyundai Matteson
Matteson, IL
Filter Reviews by Keyword
By Type
Showing 990 reviews
I found a 2022 Hyundai Santa Fe on line and called the dealer to see if it was in stock. In the 2 days between my call and visit I was called no less than 6 times and pressured to make an appointment. Whe dealer to see if it was in stock. In the 2 days between my call and visit I was called no less than 6 times and pressured to make an appointment. When I got there it was a 'drive through" experience. I was immediately given the keys to test drive and then pressured to purchase the car. The salesman wrote down a monthly payment of $750 for 7 years and asked me to sign it before speaking with his manager. When I refused he told me to call my husband to ask him. Its not 1950 I can buy a car. After 30 minutes he FINALLY told me the price of the car. They MSRP was 30K and they were asking 40K plus 4-5K for a warranty and maintenance package. This was a VERY high pressure sales and I was told if I said no someone else would buy it and they wouldn't have a car for 6 months. Needless to say I went to another dealer and bought a 2023 Limited Santa Fe SEL for $38K out the door with 9 miles, 100K/10 year warranty . I would never recommend this dealer! More
Elvia was great! !!! She really helped me get into a car and I am totally satisfied!!! This is my second card purchased at this dealer! I would definitely come back!!! !!! She really helped me get into a car and I am totally satisfied!!! This is my second card purchased at this dealer! I would definitely come back!!! More
This is not a business. This place is a complete scam, with absolutely no professional customer service, reliability or communication. I dropped my car off 2 months ago for This place is a complete scam, with absolutely no professional customer service, reliability or communication. I dropped my car off 2 months ago for an engine failure which was covered by warranty (and no loaner mind you). They told us it'll take some time as the parts will be shipped in but they'll keep us updated which is fine, until no one called. We had to call every single day for anyone to tell us anything going on. There was nothing but endless promises of phone calls which we never received. We were told to pick up the car then after WE called back to confirm day of, said never mind a few more days every time. Finally, after what was forever, we were able to pick up our vehicle. Arrived late in the evening and took our Hyundai home only to pull up and see this. This looks like a car post accident! A car so filthy my beige pants were black. A car that I kept as meticulous as possible returned like this!!! 2 whole xxxxxx months and no one cleaned it ? They trashed and scratched and abused my vehicle like it was garbage. Please everyone don't ever buy a Hyundai. The cars are unreliable and this is how they show customer appreciation. I've had better service during a colonoscopy- this place and brand is a complete joke. Feel free to find my reviews on every site known. I have plenty other photos and videos. More