World Hyundai Matteson

This was the worst experience I have ever had anywhere. After communicating with Ken and Melissa, upon entering World Hyundai I was given to an assistant salesperson, Rory Clemons. Next I was told that th After communicating with Ken and Melissa, upon entering World Hyundai I was given to an assistant salesperson, Rory Clemons. Next I was told that the car that I was interested in buying was at another store by Ken (Kareem) because a client wanted to see it over there and he would call to see if they could bring the car over. Rory then informed me of another story. Rory informed me that the car was originally at there store but was shipped to the Family Hyundai Store because that was where it was to be kept. Rather Ken (Kareem) was truthful or Rory, approx. 1 hour before arriving to the World Hyundai dealership I specifically asked if they had the car there since I would be driving a distance to purchase the vehicle. Upset, I still decided to go along with the car dealership and ride with Rory to the other dealership. The only loaner car Rory could get was a 2007 or later Hyundai Accent. This was a little inconvenient for the 3 people (including myself) plus the salesperson. Rory informed us that the ride would not be long. How wrong could this be, we rode from the Matteson, Il dealership to the Tinley Park dealership whic was quite a drive. The ride over was very uncomfortable. The Accent shut off 4 times(the four red lights we unfortuanetly encountered) and the fact that we(the client) had to inform Rory to place his seatbelt on. During the ride Rory also asked very personal questions, (twice), specifically asking how I had come into such a large sum of money to pay for the car. I was very disturbed by the way the question was repeatedly asked. Next after seeing the car at the Family Hyundai dealership, I asked Rory what approx. the price would be after taxes. After hearing the price I informed Rory that the price was too high and I would have to pass. Rory then called his boss and they told me that they would be able to work out the price and to have me drive the car back to the dealership. With all of the transporting of the vehicle, the mileage had exceeded the internet mileage that brought me to the dealership in the first place. After driving the car back to the World Hyundai dealership, I then reinformed Rory of the price that I could pay. The price that he returned with was approx $500.00 over what I was planning on spending cash to buy. His boss, an african american whose name I did not catch, then came out and informed me in a very sassy and unprofessional tone, "I think the problem is we are showing you to much car. It doesn't matter if you're paying cash or financing, it's the same to us, when the bank pays us thats like cash. I don't mind dropping the price if I'm going to lose $300 but if you're talking about $800 you're talking about somebody losing there job." Why is it so much? "You live in chicago and the tax is 9.2% plus the license plates, if you get a car today we're going to give you license plates." I have license plates already that I want to transfer. I then told the saleslady that I would still pass because that was just $500 more than I planned on spending. The saleslady abruptly got up, showing us her back and walked away. While she was talking I did my own math(thank you for calculators on cell phones) and found that the price of the car(which I rounded up for quick computing) with the 9.2% taxes would have still been $400.00 less than the price that she claimed it to be because of taxes. I also went home and added the fees and still came out cheaper than the price she quoted. The overall service of the World Hyundai dealership in Matteson was deplorable and unprofessional. If the service had been better I might have spent the extra $400.00 (no financing) for the vehicle. However, after there salesmanship I am upset that I spent the $30.00 in gas to get to there establishment. More

One I recommended this place to my son who is in the military because of the pick a payment advertisement and the sales man told us that it's to get people in. They only do the pick a payment once a mon military because of the pick a payment advertisement and the sales man told us that it's to get people in. They only do the pick a payment once a month. They tried to get us with a high down payment. We left. They wasted our time more then we wasted theirs. I wil not be recommending this place to anyone. Libertyville Chevrolet took very Excellent care of us. We appreciate world hyundai for not being a help, it gave us a better place to shop for a excellent used car. I perferred the hour & eight minute drive to Libertyville Chevrolet it was worth the gas v.s the thirty minute ride to world hyundia, that really was a waste of gas. And they lied about being a part of a program for military people. So sad. M. Beeks More

I saw their advertisement on TV. They stated Bad Credit, No Credit NO PROBLEM. I called and talked to Jimmy. I was very honest about how bad my credit was and that I was in Chpt. 7 currently. He said NO No Credit NO PROBLEM. I called and talked to Jimmy. I was very honest about how bad my credit was and that I was in Chpt. 7 currently. He said NO PROBLEM, come on out! I told him I really live far and don't want to come out for nothing. He asked for my social and ran my credit telling me NO PROBLEM. YOUR FINANCEABLE. I told him I have no money down and please don't lie to me since they are so far. Again, very rushed he said YOUR APPROVED come on in! I went there and RIA the finance manager said I need a co-signer or money down. I explained I told them I didn't hae any & why didn't she tell me over the phone. She said she would call me Monday. She blew me off and didn't have the courage to call. I called several times, she dodged my phone calls and Jimmy gave me the run-a-round on the phone again. Angie was nice, I have no problem with her. Just because people have hard ships in life you shouldn't LIE TO THEM and make them waste their time and gas. They could have told me that over the phone. If I DO raise the down payment, I'll give it to a dealership that isn't SMARMY. More

You cannot go wrong with this dealership WORLD HYUNDAI. you get treated like a person not like cattle . The staff is freindly and very helpfull. go anywhere else but World huyndai And you may be making the you get treated like a person not like cattle . The staff is freindly and very helpfull. go anywhere else but World huyndai And you may be making the biggest mistake of your life Mr&Mrs Campbell More

We have purchased several cars from this dealer and each experience has been great. With this purchase Bob and Tom really worked with us to find a safe and reliable car for our daughter that worked with ou experience has been great. With this purchase Bob and Tom really worked with us to find a safe and reliable car for our daughter that worked with our budget. From the sales staff to service and everyone in between they have always worked with us to make our visits as pleasant as possible. More

I've been out shopping for a car but all the dealerships I've been out shopping for a car but all the dealerships wanted too much money down. A friend at work referred me to World Hyundai because she uses I've been out shopping for a car but all the dealerships wanted too much money down. A friend at work referred me to World Hyundai because she uses their service dept and has been quite happy. My salesman Mark was the best. I was able to get a car today and didn't need money down. THANK YOU for everything! More

Never knew how much I would like the new Sonata. I was shopping for several days and could not find the sonata I wanted. I called World Hyundai and was transferred to the general manager, Tom Primbas. He shopping for several days and could not find the sonata I wanted. I called World Hyundai and was transferred to the general manager, Tom Primbas. He immediateley listened to exactly what I was looking for. He told me he did not have the car with the options I wanted and that he would locate the right vehicle if what I didn't like wasn't in stock at the moment. He made an appointment with me for the same day. I then visited the dealership and essentially worked with the general manager and his staff until they found the car I was looking for. Without their help I would have spent weeks driving around to different dealerships. They located the car for me right away and I picked it up the same day!! Love my car and thanks for the lifetime free oil changes. More

I inquired online about a vehicle on Sunday 04/11/2010. I was called on 04/12/2010 by a RIA, finance manager, later on by Shelly, who also stated that she was a finance manager. They both stated that I wa was called on 04/12/2010 by a RIA, finance manager, later on by Shelly, who also stated that she was a finance manager. They both stated that I was approved for the vehicle of my choice, a 2007 Cadillac CTS for 14,995, it had 51k miles. I explained to the dealership a couple of things, my credit score is below 500. I have been 1 week on the job, and I have about 4k in collections. I explained I had no co-signer, or down payment. I explained that I was in the process of consolidating my bills. I have secured 40% settlements on every bill I owe. I explained that I wanted to only start a relationship with the sales people, since I would be buying later on in a couple of months. I explained that I wanted to wait because I am paying 2k to take all debts off my credit, my score will be updated shortly after and I would return to the mid's 600's where I was before all the discrepancies appeared on my credit. They told me “no! don’t wait!) they said I was approved and that I had no need to wait, they encouraged me to come in. I told them I would put nothing down, they said no problem, and you are approved for the car you want. When are you coming in? They scheduled me to go in on 04/12/10 at 8:45 pm after work. However I didn't go because something smelled fishy since the beginning. I decided to go on the following day, 04/13/2010. There I was greeted by Jim Clark who began asking questions as if this were the first time he heard about me. He told me he couldn't get me approved without a co-signer; he said I needed also 1000.00 down at least. Upon that time I informed him that I would be contacting the Illinois Attorney General and other authorities to inform them of their violations and misleading tactics. He then brought a lady by the name of Camille Wright, she said she was the finance manager, she said, "there has been a misunderstanding; you are approved for a 7,000 loan with a 31% interest rate. Obviously this was so that I would turn away, because I never asked for that, she also stated that everyone is approved for that loan, everyone. But I asked everything over the phone, and this statement was never made. They said I was approved for the vehicle I wanted with no money down. THEY LIED. Furthermore there were no vehicles for that price anyways. This people wasted my time, and ran my credit unnecessarily while I am trying to rebuild my credit. They wasted my gas and my time. Later on around 4 pm, I start reporting them on Yahoo as well as other websites, and they shut down my comments, you can't even find them! (Organized crime & a violation of the Freedom of Speech.) I found out I am not the only person they have done this to, this dealership needs to be shut down! They need to stop misleading consumers, they are using the same tactics as Bob Watson Chevrolet and South Holland Mitsubishi, and the government shut them down, if you ask me… uncle SAM forgot about World Hyundai in Matteson! I am upset that they made me come in for no reason, when I told them all I needed was some guidance so that when I was ready I would choose them, instead they lied to me as if I have no rights, as if I am no one, and as if the law does not apply to them and they are above it. More

I called at the drop of a hat to get my oil changed and the service dept. said to come in right away. As soon as I drove up the manager took my information and said the car would be finished within the ho the service dept. said to come in right away. As soon as I drove up the manager took my information and said the car would be finished within the hour. It was finished under an hour and the best part was that it was free. This is a terrific dealer and I have recommended many people to them. I will go there for my next Hyundai! More

I have 2008 Hyundai accent. Malunction light went on so I brought it in. I did not have an appointment, was seen quickly. Service employees clear about what was wrong, reset the computer. I was not char I brought it in. I did not have an appointment, was seen quickly. Service employees clear about what was wrong, reset the computer. I was not charged and they washed the car! They were very polite and efficient. More