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World Mazda Kia North

San Antonio, TX

4.2
261 Reviews

12115 North Interstate 35

San Antonio, TX

78233

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261 Reviews of World Mazda Kia North

May 21, 2022

What went well was that my service was completed correctly. They were friendly and apologetic for the delay. I had an appointment, but unfortunately that did not deter the delay. The 2.5 hour delay More

by MiraCorazon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember the name.
May 23, 2022 -

World Mazda Kia North responded

While I am happy that your service was completed well, I sincerely apologize for the delay and for the consequences it caused. Our team would be grateful for the opportunity to welcome you back in the future and give you a five-star experience, so please don't hesitate to reach out if you would like to discuss this together. Thank you, Matt Alexander - Service Manager - 210-564-3162

May 01, 2022

The sales representative (Veronica) was friendly and helpful with all my needs when I brought my vehicle in for a service, thanks. More

by ezellmartin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Veronica
May 02, 2022 -

World Mazda Kia North responded

Thank you for the great review! We appreciate your support and are glad to hear that Veronica was able to get the job done. Drive safely, and we hope to see you back again at World Car Kia North! Best, Robert Minatra - General Manager - 210-890-1400

April 24, 2022

Today, I went to this dealership and unfortunately, this was the worse experience that I have ever had when trying to purchase a car and I have purchased several cars over the years. First, the price is $3 More

by Robin
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George Arias
Apr 26, 2022 -

World Mazda Kia North responded

I'm very sorry to hear that we lost your business. We expect our guests to receive straightforward service along with a fair value so I apologize that you weren't satisfied with the deal we offered. We would have been grateful to have you as a customer and it's disappointing this wasn't the impression we left. We will use this feedback to improve, and if you would like to discuss anything further, please contact me directly. Thank you, Robert Minatra - General Manager - 210-890-1400

March 31, 2022

It was a good experience working with Roberto Duran to purchase my new vehicle. He was very knowledgeable about the KIA Seltos that I purchased. He followed up with me regularly to keep me informed abou More

by kjgberkley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Duran
Apr 01, 2022 -

World Mazda Kia North responded

Thank you for taking the time to review us! We want the most for our guests, and it means a lot to hear that you found the right vehicle working with Roberto and the team. Drive safely in your new Kia Seltos, and we hope to see you back again down the road!

March 24, 2022

Always friendly staff and professional. Took my car in for an oil change and test drive a vehicle while it was in the shop. Staff was extremely accommodating. Payment was easy and straight More

by Stacy G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Estrella
Mar 25, 2022 -

World Mazda Kia North responded

Thank you for the kudos! We are delighted to hear the World Car Kia North team continues to deliver exceptional results for our valued guests. We appreciate your support and hope to work with you next time. Take care! Robert Minatra - General Manager - 210-890-1400

March 12, 2022

I had an amazing experience here! This dealership was the fastest, smoothest and easiest buying experience I’ve ever had. Anthony helped us and was very knowledgeable and willing to a More

by AllisonVillanueva
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony, Robert Fernandez
Mar 12, 2022 -

World Mazda Kia North responded

Anthony and the team will always be happy to help you out, Allison! Thank you so much for choosing World Car Kia North and congrats on your new ride!

March 03, 2022

Great service and awesome communication about things that needed to be done on my Kia . More

by jf16eq
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica Aguayo
Mar 03, 2022 -

World Mazda Kia North responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the World Car Kia North team. Drive safely, and we hope to see you back again down the road! Best, Matt Alexander - Service Manager - 210-564-3162

February 23, 2022

Veronica was very helpful. Made the visit a great experience They did not have part in stock. Will return when part is received Jack More

by Jack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Veronica
Feb 24, 2022 -

World Mazda Kia North responded

Hi Jack - We are happy to hear that you had a pleasant experience with Veronica! Thank you for choosing World Car Kia North, we look forward to welcoming you back when the part comes in. Have a great day!

January 17, 2022

My experience was overall very good. The paperwork process was a bit long but it was streamlined and easy. More

by Robez199
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Fernandez
Jan 17, 2022 -

World Mazda Kia North responded

We appreciate your patience throughout this process and are delighted that you had a positive experience overall. Thank you for trusting World Car Kia North with your business! I wish you many safe miles in your new vehicle. Robert Minatra - General Manager - 210-890-1400

January 09, 2022

Kyle was great he explained everything to me, my overall experience was excellent as always thank you for your top notch service. More

by lorraineharrell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
Jan 09, 2022 -

lorraineharrell responded

Overall excellent service and experience, I would highly recommend this dealership.Kyle Was very knowledgeable and professional. ,

Jan 09, 2022 -

lorraineharrell responded

Thanks for my excellent experience with the service department.

Jan 10, 2022 -

World Mazda Kia North responded

Thank you for sharing your positive experience! We're glad that Kyle was especially informative and that he delivered a top notch service visit. We appreciate it and hope to see you again next time. Robert Minatra - General Manager - 210-890-1400