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World Subaru

Tinton Falls, NJ

Overview
Reviews
4.9
3,684 Reviews
Call Dealership (732) 702-0460
View Awards

688 Shrewsbury Ave

Tinton Falls, NJ

07701

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Showing 3,684 reviews

September 25, 2021

George Notte and Nicole were amazing!!!! Far surpass any dealership anywhere!! They went above and beyond! More

by kimbraun1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Miller, George Notte
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Sep 27, 2021 -

World Subaru responded

Hi, kimbraun1! Thank you for the stellar review. We're happy to hear that working with George and Nicole led to such a positive experience. We look forward to your next visit. Take care! Sincerely, Joe Wajda, Executive Manager

September 25, 2021

Our agent is great but due to limited inventories we were not able to choose a color or brand what we intent to buy or lease, More

by Dranreb2021
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Spencer
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Sep 27, 2021 -

World Subaru responded

Dranreb2021, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, Joe Wajda, Executive Manager

September 25, 2021

Dennis,Nicole and Tara are a pleasure to deal with, they make leasing a car easy. More

by JD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis McWeeney
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Sep 27, 2021 -

World Subaru responded

Hi, JD! Thank you for the 5-star review. We're happy to hear that working with Dennis, Nicole, and Tara elevated your experience with us. We hope to work with you again in the future. Take care! Sincerely, Joe Wajda, Executive Manager

September 25, 2021

JP was great, ordered my car with him, it came in 10 weeks just as he said it would. Nicole was awesome. Both were very knowledgeable and pleasant to work with. Mike Warnock is a stain on the dealers More

by karenksm
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JP Dasilva was my sales person. He was awesome. 5 stars .. Mike Warnock was horrible. I cannot even give him 1 star. , Nicole Miller, Tara Mullins
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Sep 28, 2021 -

World Subaru responded

Hi Karen, Thank you for your positive feedback regarding JP and Nicole … we agree! They are true assets to our organization. We apologize for the negative interaction with Michael, but certainly would want to welcome you to visit the dealership for service and take advantage of the complimentary oil changes and tire rotation afforded by our VIP program. Thanks, Joe Wajda Executive Manager

Sep 28, 2021 -

karenksm responded

No thanks Joe. The experience was disgusting. Warnock acted like a mentally unstable child throwing a tantrum because I had valid questions about the extended warranty he was pushing. He said I was wasting his time and that I had already wasted 1.5 hours of it. I was in his office no more than 20 mins. He was rude, called me stupid and was throwing papers and slamming things down on his desk. I would have walked out but I had already given you my car and my checks were sitting on his desk, I still had to actually sign paperwork in order to take my new car home. It was a horrible experience. Is this the way you allow your customers to be treated? It’s inexcusable. I’ll be dealing with All American Subaru from now on. I purchased a 7 year extended warranty from them and their Finance Manager couldn’t have been more professional and welcoming. By the way, individuals at dealerships in the area know of Warnock and told me they were sorry that I had to deal with him.

Sep 28, 2021 -

World Subaru responded

Karen, At this point, we’re going to agree to disagree. Michael has been with our organization for 20+ years and has a stellar 4.9 out of 5.0 rating from almost 600 customers. Wishing you the best with your Subaru! Thanks, Joe Wajda Executive Manager

Sep 28, 2021 -

karenksm responded

Your response clearly serves and promotes Mike Warnock’s unprofessional behavior. Mind you, no fewer than 2 unrelated local dealerships as well as several employees within your organization have clearly made statements that Mike’s unprofessional and aggressive behavior continues to cause them concern. I will be escalating this conversation as well as a detailed account of my experience with this dealership and specifically Mike Warnock to Subaru USA/International. Best regards

September 25, 2021

Really great experience! They worked with me even late and past hours. Travis kept running the numbers for me and when we finally found the one he made it happen and made sure he got it detailed and all. More

by Andrew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalie, Mike the manager , Michael Warnock, Tara Mullins, Travis Foster
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Sep 27, 2021 -

World Subaru responded

Hi, Ahjkim92! Thank you for the stellar review. We're happy to hear that working with Travis and Tara elevated your experience with us. We hope to work with you again in the future. Take care! Sincerely, Joe Wajda, Executive Manager

September 24, 2021

I'm 74 years old and have never enjoyed the new car buying process, but in dealing with both Rich and Tara it couldn't have been any easier. Between e-mails, phone calls and in person the professionali More

by mrbill6781
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Riccitelli, Nicole Miller, Tara Mullins
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Sep 27, 2021 -

World Subaru responded

Hi, mrbill6781! Thank you for the 5-star review. Thank you for the stellar review. We're happy to hear that working with Rich and Tara earned us your recommendation. We look forward to working with you again in the future. Take care! Sincerely, Joe Wajda, Executive Manager

Sep 27, 2021 -

mrbill6781 responded

This is my 2nd Forester from World and hopefully not my last.

September 23, 2021

David, Nicole and Travis provided outstanding service as a new Subaru customer. Spoke with a few colleagues who shared their experience with the reliability and longevity of the Outback. Great job! 2020 Ou More

by Tap5ive
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Miller, Travis Foster, Deja Gonzalez, David Garro
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Sep 24, 2021 -

World Subaru responded

Hi, Tap5ive! Thank you for the stellar review. We're delighted to hear that working with David, Nicole, and Travis elevated your experience with us. Congratulations on your new 2020 Outback Onyx Edition, and we hope you enjoy the ride! Sincerely, Joe Wajda, Executive Manager

September 23, 2021

This was probably one of the best car buying experiences we have ever had. Fred was a great salesperson. He was super nice and very thorough when it can to explaining what options we had to choose from for More

by lorimondel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Cole - he gets 5 stars , Michael Warnock, Tara Mullins
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Sep 24, 2021 -

World Subaru responded

Hi, lorimondel! Thank you for the stellar rating. We're happy to hear that working with Fred and Tara led to a 5-star experience. We look forward to working with you again in the future. Have a great day! Sincerely, Joe Wajda, Executive Manager

September 20, 2021

I purchased a used BMW M4 from Girsh at World Subaru. He made the purchase easy and stress less. I would highly recommend seeing him for any help you need purchasing a new or used vehicle! More

by blevins.garyl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Girsh Berman
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Sep 21, 2021 -

World Subaru responded

Hi, blevins.garyl! Thank you for the 5-star review, and congratulations on your BMW M4. We're ecstatic to hear that working with Girsh earned us your recommendation. We look forward to your next visit. Till then, we hope you enjoy the ride! Sincerely, Joe Wajda, Executive Manager

September 19, 2021

I have recommended this dealership to others. They keep their word. They are nice to deal with More

by mortwrite
Recommend Dealer
Yes
Employees Worked With
Girsh Berman, Nicole Miller
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Sep 20, 2021 -

World Subaru responded

Hi, mortwrite! Thank you for the high rating. We're happy to hear that your positive experiences with us earned us your recommendation. Take care! Sincerely, Joe Wajda, Executive Manager

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