I HATE buying cars and historically have done so about every 10 years. After working with Mark at World Subaru I'll never wait that long again. He made the buying experience easy, painless, and fun (seriously, fun)! We spoke over the phone a few times and then I drove to the dealership (which was an hour away and worth every minute of the drive) so I could take a test drive. We crunched the numbers, got to a place where I was comfortable and made an appointment to come back the following Saturday to buy the car (they didn't have the color I wanted in stock). I showed up the following week, checked out the car, we confirmed the numbers and I was done! Nicole was amazing as she patiently showed me all the new bells and whistles the car comes with and I am now a very happy Outback owner. I highly recommend Mark, Nicole and World Subaru if you are looking for an easy, no pressure car buying experience!