World Subaru

The best car experience I’ve ever had, this was my 4th time Every aspect of my first Suburu experience has been 5 star. From the friendly, knowledgeable personnel to my wonderful Crosstrek, I couldn’t have aske Every aspect of my first Suburu experience has been 5 star. From the friendly, knowledgeable personnel to my wonderful Crosstrek, I couldn’t have asked for more.. More

Bought a 2019 Subaru Ascent This was the first time my wife and I had been to World Subaru. Our Salesman, Sam Spencer, was very personable, empathetic, and knowledgeable about t This was the first time my wife and I had been to World Subaru. Our Salesman, Sam Spencer, was very personable, empathetic, and knowledgeable about the car we were looking to purchase. He effortlessly made the purchasing experience a pleasant and stress free one. Our Delivery Coordinator, Nicole Sciamarelli, patiently went through the millions of features (okay, it only seems like millions), to make sure I understood what the features did and how and when to use them. She was knowledgeable on every question I asked. She didn't rush through it, even though it was near the end of the day. Kristen Inaugurato reviewed all the various additional maintenance and warranty options in a very professional manner, explaining all the benefits without the hard sell tactics I've seen at other dealerships. The price paid was more than fair, and consistent with what I expected based on my research. All in all, I highly recommend the dealership, and in particular the outstanding sales and delivery coordination efforts by Sam and Nicole! More

George Notte, Tara Mullins, Kristen Inaugurato... THANK YOU! The team is amazing. We got there at 5 pm. that is only one hour before closing. Not only did they stay after hours to make sure we were happy, they w The team is amazing. We got there at 5 pm. that is only one hour before closing. Not only did they stay after hours to make sure we were happy, they were so patient with every detail. They treated us like family. We are so happy. I hope to do business with them again! More

Traded old Subaru for a new one Sam was a tremendous help with getting me in a new car. I had my son with me and was able to leave for a few hours to feed him. I showed up later an Sam was a tremendous help with getting me in a new car. I had my son with me and was able to leave for a few hours to feed him. I showed up later and was able to get in and out in an hour. Nicole showed me all of the features in the new car. The entire staff played ball with my son during the times I had to sign papers. More

Customer service This dealership puts customer service first. They will workout any concerns that you my have. This is a rare commodity in today’s world. I am happy to This dealership puts customer service first. They will workout any concerns that you my have. This is a rare commodity in today’s world. I am happy to call them my goto dealership. More

Return of Lease, and acquire a nw lease I have nothing but great things to say about my experience at World Subaru in Shrewsbury, NJ. I was greeted at the door by Tim Stewart, Sales Consult I have nothing but great things to say about my experience at World Subaru in Shrewsbury, NJ. I was greeted at the door by Tim Stewart, Sales Consultant, and he immediately made me very comfortable about the decisions I was about to make. Reviewing all of my option, he listened to what I wanted to do, and helped me select a new vehicle within the parameters of what I was willing to do. I actually selected a new Crosstrek that was in the showroom, and he immediately got the ball rolling to get the care prepped. The whole process went extremely smooth, from processing paperwork, insurance transfer, etc. I learned a little about about Tim, and he learned a little about me - which in the customer service field is very important - engaging in great conversation is very important, and Tim nailed it! Nicole Sciamerelli then took me to my new car. Her personality, and professionalism was extraordinary! We went through all the new features that my 2015 Crosstrek did not have, and she invited me back to see her again when I pick-up the plates - which I will do. Nicole was very engaging, and personalized my experience. Finally, easy breezy with Michael Warnock - he got me in and out of the financial paperwork process - it's nice to see that, as this is our 3rd Subaru that Michael us still with Subaru. Overall, I have to say I love Subaru - I am a dedicated Subaru customer, and would only use this dealership - great team of associates!!!! More

Love my new Subaru When I walked into World Subaru I really didn’t know what I wanted, I only knew what I definitely didn’t want. After talking with Jamie Nista, my sale When I walked into World Subaru I really didn’t know what I wanted, I only knew what I definitely didn’t want. After talking with Jamie Nista, my sales representative, the choice was clear. I love my new Subaru Outback! It has so many gadgets and safety features that the tutorial given by Nicole Sciamarelli before I left the dealership with my new car was an added bonus. I would recommend Word Subaru to anyone looking for a no pressure, hassle free car buying experience. The friendly and knowledgeable staff from sales to financing was a refreshing change. More

Buying at this dealership was a pleasure Tara was patient and very knowledgeable about the MANY bells and whistles on our car. She paired our phones and showed us every button and switch in Tara was patient and very knowledgeable about the MANY bells and whistles on our car. She paired our phones and showed us every button and switch in the car. She answered all of our questions. She has a great smile, obviously enjoys her job and had fun with the whole process. We've bought quite a few cars over the years but this is the first time we've had our own trainer and didn't have to look it all up in the owners manual! Josh, our sales person was personable and friendly. He didn't ask us every 2 minutes if we were ready to buy. We were able to test drive a couple of cars and discuss a deal in a business like manner and have a little fun along the way. Never felt we were being pressured or pushed. It was our first visit to this dealership and he made us feel like valued customers right off the bat. Kristen, the finance maven, was great as well. She presented us with all the information we needed to make informed decisions. We left with a beautifully detailed, happy car. Again, it was a pleasure doing business here! Thank you. More

Excellent buying experience Tara did an excellent job explaining all the new features on our new 2019 Forrester. She put us at ease and listened to all our questions. Great cust Tara did an excellent job explaining all the new features on our new 2019 Forrester. She put us at ease and listened to all our questions. Great customer service. Sam was a great salesmen. Very professional and a pleasure to work with. More

buying a 2019 outback all were helpful and didn't treat me like an "old lady." Nicole Sciamarelli explained the workings of the car and Sam Spencer was so good. all were helpful and didn't treat me like an "old lady." Nicole Sciamarelli explained the workings of the car and Sam Spencer was so good. More