World Subaru

Excellent Experience! I was made to feel comfortable from the moment I walked in. My questions were answered, and they weren’t concerned about how many models I wanted to t I was made to feel comfortable from the moment I walked in. My questions were answered, and they weren’t concerned about how many models I wanted to test-drive. Alli, Tara, Kristen, and Joe walked me through the process of decision-making, finances, and learning the details of the car I chose. All of them get five stars for courtesy, knowledge, and just being nice people. I didn’t just lease a car, I made some friends! More

Great Experience I always wanted to have a Subaru Crosstrek and thanks to the very efficient and helpful staff at World Subaru I was able to achieve this. From the mom I always wanted to have a Subaru Crosstrek and thanks to the very efficient and helpful staff at World Subaru I was able to achieve this. From the moment I walked in the door the moment I drove away everything was very clear and well depicted. No BS here or beating around the bush, they completely understand the customers needs and don't hesitate to do whatever it takes to make sure they leave satisfied. Look forward to do future business here. More

I bought the dealership, to me a car's a car. This is our 2nd Forrester from World Suburu. Rudy Degaetano and Nancy Miller in Service have been professional, extremely knowledgeable, and helpful This is our 2nd Forrester from World Suburu. Rudy Degaetano and Nancy Miller in Service have been professional, extremely knowledgeable, and helpful with our first Forrester, always having a loner vehicle available! We have driven EVERY Suburu in the lineup. Love the Forrester. We are very satisfied with the quality of Suburus and didn't think 2x when we needed another vehicle. We met with Lester Soto knowing pretty much what we wanted. He was patient and fun to deal with. it was a Saturday at the end of the month. The dealership was packed. Go see him if you need a test drive. Kristen Inaugurato was a pro with financing. Helped us take advantage of every add-on option and apply discounts. Star of the day was Tara Mulling the Customer Care Rep/Concierge. She went over every feature of our new car and was a lot of fun. Seemed to love her job! Bottom line, great cars, fair price, fantastic service department (that doesn't look to rip you off), and a friendly staff. Buy from this dealership! More

An Easy and Pleasant Experience This was probably the easiest car purchase I ever made. I went on truecar.com to check what people were paying for the model I wanted. Once you input This was probably the easiest car purchase I ever made. I went on truecar.com to check what people were paying for the model I wanted. Once you input your information several dealers respond with prices. I was glad to see that World Subaru responded first since they were close by and had a good reputation. Jonathan Smith, the internet sales person sent me a price for the model I wanted, but it didn’t have the options I wanted. I went to the World Subaru web site and found a model configured just the way I wanted in the color I wanted in their inventory. When Steve called I asked if he could price that Forester for me and set up a test drive. The appointment was set up and the quote came in less than 30 minutes that was lower than my target price! Jonathan made my appointment with another salesman Steve Stigliano who was waiting for us when we arrived. I was grateful for this since the dealership was very busy with customers at every sales desk and wandering the showroom looking at vehicles. This was the first time I had ever been to a dealership that resembled the busyness you see in car commercials. Usually dealerships are fairly empty with salesmen looking bored. The car I wanted was ready and after making a copy of my license, Steve handed us the keys and sent us on our way, It was nice to be able to take the Forester out for a drive without a salesman in the car. I was wondering when we came back, would there be any haggling. Was the quote a true quote or was is padded with things we didn’t qualify for like college grad discount or military discount. Or would I be able to get the price but mot the 0% interest being promoted. To my, and my wife’s delight, the quote was the quote. Everything was as presented. We got the price quoted and the 0% interest. Steve started the paperwork and all went smoothly. We met with the finance manager, Kristen, a very nice young lady, who offered the extended warrantees which we declined. There was no pressure. She also took care of arranging for the specialty license plates we wanted from the Motor Vehicle Commission. We wanted to pick up the car the following week so we scheduled that. During the week we received emails setting up our Sirius XM radio, setting up our first service complimentary appointment, and more. Steve even took care of contacting our insurance company for us. When we arrived the next Saturday to pick up our car, Steve introduced us to Tara Mullins, a customer care rep with the title Delivery Specialist. Tara went to the car with us and patiently showed us how to work all the electronics and switches as well as answered any questions we may have had. She also gave us a Subaru notebook to write down any questions that may come up. When we go back to get our license plate, she will help with any questions we have, go over everything again and give us a $25 gas gift card. I do plan to ask about the luggage carrier cross bar rails. They came with the vehicle but were in a box in the cargo area. I expected that they would have been installed since they were not an add-on, but were part of the included items. I am guessing that it was just overlooked. I am hoping that World Subaru will install them without charge at our first servicing. All in all, this was an excellent, non-pressured experience with incredibly nice people to work with. Will gladly recommend this dealer to anyone interested in a Subaru. A pleasant and positive experience. More

These folks will work with you to make it happen! I had a great experience at World Suburu exploring options for lease. George was attentive and understanding to my needs, not pushy, and when it came I had a great experience at World Suburu exploring options for lease. George was attentive and understanding to my needs, not pushy, and when it came time to work with me to make the numbers work, he was dedicated to deal. I came away with a great car and a great experience. I am sure I will get that same service all year round, and through the life of my lease. More

Exceptional Service Everyone who worked with me was exceptional. Alli and Tara took really good care of and without any pressure at all. I felt like I made new friends. K Everyone who worked with me was exceptional. Alli and Tara took really good care of and without any pressure at all. I felt like I made new friends. Kristen, who did the financial part, was top-notch—knowledgeable and gracious. Really good experience! More

excellent buying experience Lester Soto and Nicole Sciamerelli were amazing and selling me a car and walking me through all the different feature of the car and making sure i was Lester Soto and Nicole Sciamerelli were amazing and selling me a car and walking me through all the different feature of the car and making sure i was connected and understood everything before i left. will defiantly be sending more people here to buy cars More

Efficient Service with Stellar Customer Service I have purchased my last two vehicles from World Subaru. While it is important to understand that Subarus are dependable and wonderfully designed vehi I have purchased my last two vehicles from World Subaru. While it is important to understand that Subarus are dependable and wonderfully designed vehicles, it is equally important to understand that purchasing your Subaru from a dealership that recognizes the importance of your business, values your busy schedule and takes special care in accommodating your financial needs is equally critical. World Subaru does all of this and more. The team of Michael Lomazzo, Girsh Berman and Nicole Sciamarelli made my buying and financing experience an enjoyable one. Their expertise and genuine desire to provide top-notch customer service is apparent from the moment you arrive in the showroom and continues for the duration of your transaction. I am also confident that their commitment of support throughout your Subaru ownership is heartfelt and will not end when you drive off the lot. Bravo Michael, Girsh and Nicole and Bravo World Subaru! More

Horrible 😡😡😡😡😡😡😡😡😡😡😡😡 This guy sold me a used Honda it was horrible Girsh Berman yea he was nice in the beginning but then when he closed the deal and they were problems wi This guy sold me a used Honda it was horrible Girsh Berman yea he was nice in the beginning but then when he closed the deal and they were problems with my car he acted like he didn't know nothing spaced out and didn't help me at all don't buy used car here More

I was very happy with salesman George Notte. I would lake to take this opportunity to explain my visit to World Subaru. But first when I started looking for a vehicle I went to the Honda Deale I would lake to take this opportunity to explain my visit to World Subaru. But first when I started looking for a vehicle I went to the Honda Dealer on Hwy 66, Eatontown. They were helpful until it was determined that the vehicle I wanted was not in stock. They said that they would call me back. About a week later I called them back and thy said that they would get right back to me. In the mean time I went to the Kia Dealer on Hwy 66 in Neptune. Again they did not have in stock what I wanted and were to get back to me. About a week later I was still waiting for someone to get back to and I decided to try World Subaru. This is when I met George. World Subaru didn't have the vehcle I wanted in stock either, and George said that he would get back to me. I thought "Yea right". Two days later George came through. He found the vehicle I wanted and I purchased it. Thank you again from Don Fortunato. More