
World Subaru
Tinton Falls, NJ
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Excellent job Mr. Lester SOTO is a hero to me. He saved my job and make my day. He knew exactly what i wanted after listening to my concerns. He really is someone Mr. Lester SOTO is a hero to me. He saved my job and make my day. He knew exactly what i wanted after listening to my concerns. He really is someone with great and brave heart, by going far and beyond to assis me. More
Customer focused professional service This is the fourth vehicle we have purchased from World Subaru and the second one from Rich. This was our first lease experience. Rich was thorough This is the fourth vehicle we have purchased from World Subaru and the second one from Rich. This was our first lease experience. Rich was thorough and patient. He listens and delivers. When it is time for another Subaru we will calling Rich again. Tara is wonderful. She set us up with my husband's car and we were so happy she was available to help with my Forester. Rudy...I cannot say enough great things about Rudy. He is why we get our cars serviced at World. He is patient and understanding. He listens...really listens and he delivers outstanding service. Even if he cannot fix my problem - he does everything he can to try. I trust him...bottom line. More
Purchase Experience I purchased and leased many cars and crossover vehicles during my lifetime. My experience at World Subaru with Sam Spencer was exceptional. My husband I purchased and leased many cars and crossover vehicles during my lifetime. My experience at World Subaru with Sam Spencer was exceptional. My husband and I will be repeat customers. More
Personalized attention with a customer-oriented philosophy. I purchased my 2017 Subaru Outback this past July 2017. The buying experience was one of the best I have had (and I have purchased over half a dozen I purchased my 2017 Subaru Outback this past July 2017. The buying experience was one of the best I have had (and I have purchased over half a dozen cars from Mercedez, to Volkswagens, to Hondas, and Cadillacs). Alli was a great sales person. Subsequently, I brought my car in for routine service and today for a problem that popped up. Alyssa, at the Express Service Counter for my routine service, was just delightful and attentive. She updated me and saw to it that I was in and out quickly. Nina, at the service desk, was fantastic yesterday and today. Driving home, last night, I heard a loud bang and subsequently saw a piece of metal hanging from beneath the car. I called and fortunately Nina answered the call. She had me take a picture of the metal pipe and after consulting with service technicians, told me it was safe to drive and that if I brought it in the next day (today) she would get it taken care of quickly. I drove it in today and Nina couldn't have been more helpful. She kept to her word - getting me in and out in 20 minutes. Further, she and Allysa are so pleasant and customer focused that they couldn't do enough for me. My experiences at World Subaru have been terrific and I recommend the dealership for both sales and service. More
amazing experience Lester Soto leased me my car. Just being divorced, this was the first time I leased a car. Lester was attentive, knowledgeable, not pushy and professi Lester Soto leased me my car. Just being divorced, this was the first time I leased a car. Lester was attentive, knowledgeable, not pushy and professional. I didn’t have a way to get my car so he brought it to me. The service is outstanding. More
Very pleasant experience Just bought an Outback from this dealer and it proved the best car buying experience I ever had. The staff is very knowledgeable and friendly. I would Just bought an Outback from this dealer and it proved the best car buying experience I ever had. The staff is very knowledgeable and friendly. I would highly recommend them without any reservations. More
Great Car-Buying Experience! Great customer service from the entire team that I dealt with--Josh, Tonilynn, Nicole, and Michael. All were very personable and very professional. Great customer service from the entire team that I dealt with--Josh, Tonilynn, Nicole, and Michael. All were very personable and very professional. Love my 2018 Crosstrek! More
Pleasant and professional Low stress buying experience. Lots of friendly help with getting familiar with new car technology. I would recommend visiting this dealership for nex Low stress buying experience. Lots of friendly help with getting familiar with new car technology. I would recommend visiting this dealership for next car purchase. More
World Subaru, my sales and service people, Past & Present When Safet left, Tim became my sales manager when’s I purchased my last car which was on 12/17/18. Both of them were very helpful on finding the perfe When Safet left, Tim became my sales manager when’s I purchased my last car which was on 12/17/18. Both of them were very helpful on finding the perfect car for me and I requested specific things and they found the specific car that I wanted. They also went above and beyond to explain everything in their particular areas of expertise. Everyone has been outstanding in service and everyone in sales has always have been so polite over the last several years I have been going to Subaru. And if we were rating 1-5 stars and 5 was excellent they should get at least a 10 ! More
Love my Crosstrek! I had a great experience buying my Crosstrek last week. I was able to call the dealer, identify the cars I was interested in looking at, and make an a I had a great experience buying my Crosstrek last week. I was able to call the dealer, identify the cars I was interested in looking at, and make an appointment. When I arrived at the dealership, I was greeted by name and everything was ready. The salesperson I worked with, Girsh Berman, was respectful and informed. Girsh did not make me wait. He asked really good questions that helped me decide the car I wanted. Girsh did not overwhelm me with information about things I did not want. I was ready to walk out without a car if the deal was not right, but ended up driving a Crosstrek off the lot. I love the car - just what I want, and I am really happy with the experience I had. Thanks! More