World Subaru

Always friendly helpful and make the experience a pleasure Tim Stewart was my salesman for the last lease that I had and was so helpful and patient and very thoughtful - I was happy to have as equally good an Tim Stewart was my salesman for the last lease that I had and was so helpful and patient and very thoughtful - I was happy to have as equally good an experience with my new lease. He gave me such a warm welcome and made sure that I not only had the features and trim that I wanted but went out of his way to take care of even the most minor of details and requests - he made me feel as though I were dealing with a friend who truly cared, He is so personable and gracious as well as knowledgeable. He is an asset to your organization and I look forward to working with him for my next lease! Mike Warnock is great as well - he was gracious and welcoming - always remembers me - he gets the finance part done with pleasant efficiency and no pressure which is wonderful and I think the key to why your dealership is so successful. Nicole was so great with showing me the features of the car and was very patient and knowledgeable. I am going to have her go over some of the features again when I come in to pick up my plates - she makes it very comfortable to ask for help and is very clear in her explanations - it was a lot to take in and at the end of the day my time was running short so although she was very good with showing me what all the new features were I need a review of some which she very kindly offered to do if I needed, Shout out to Shane who searched for and located the garage door opener that Tim rescued from the old lease car - thanks to you both for the save! All in all - everyone was so pleasant welcoming and helpful - and the car is great! - I loved the last Forrester and already love the new one. I'm grateful for being able to have such a nice car and such a nice experience. My thanks to all. More

Excellent experience The buying experience was smooth and everything done was as promised. Both George Notte and Nicole Sciamarelli were very professional, knowledgeable The buying experience was smooth and everything done was as promised. Both George Notte and Nicole Sciamarelli were very professional, knowledgeable and helpful. Both deserve 5 stars. Rochelle More

Great service department Hello all you Wrx Sti owners I took my 17 wrx in for service I also need to note I’ve modified my car and World Subaru was very helpful courteous and Hello all you Wrx Sti owners I took my 17 wrx in for service I also need to note I’ve modified my car and World Subaru was very helpful courteous and wanting to do everything they could to help fix my issue in the end figured it out and off I went oil changed problem fixed thank you very much yo the whole Service Dept I will be coming back for the life of my Wrx Don Whittaker More

I bought the dealership, to me a car's a car. This is our 2nd Forrester from World Suburu. Rudy Degaetano and Nancy Miller in Service have been professional, extremely knowledgeable, and helpful This is our 2nd Forrester from World Suburu. Rudy Degaetano and Nancy Miller in Service have been professional, extremely knowledgeable, and helpful with our first Forrester, always having a loner vehicle available! We have driven EVERY Suburu in the lineup. Love the Forrester. We are very satisfied with the quality of Suburus and didn't think 2x when we needed another vehicle. We met with Lester Soto knowing pretty much what we wanted. He was patient and fun to deal with. it was a Saturday at the end of the month. The dealership was packed. Go see him if you need a test drive. Kristen Inaugurato was a pro with financing. Helped us take advantage of every add-on option and apply discounts. Star of the day was Tara Mulling the Customer Care Rep/Concierge. She went over every feature of our new car and was a lot of fun. Seemed to love her job! Bottom line, great cars, fair price, fantastic service department (that doesn't look to rip you off), and a friendly staff. Buy from this dealership! More

Great Experience I always wanted to have a Subaru Crosstrek and thanks to the very efficient and helpful staff at World Subaru I was able to achieve this. From the mom I always wanted to have a Subaru Crosstrek and thanks to the very efficient and helpful staff at World Subaru I was able to achieve this. From the moment I walked in the door the moment I drove away everything was very clear and well depicted. No BS here or beating around the bush, they completely understand the customers needs and don't hesitate to do whatever it takes to make sure they leave satisfied. Look forward to do future business here. More

Excellent Experience! I was made to feel comfortable from the moment I walked in. My questions were answered, and they weren’t concerned about how many models I wanted to t I was made to feel comfortable from the moment I walked in. My questions were answered, and they weren’t concerned about how many models I wanted to test-drive. Alli, Tara, Kristen, and Joe walked me through the process of decision-making, finances, and learning the details of the car I chose. All of them get five stars for courtesy, knowledge, and just being nice people. I didn’t just lease a car, I made some friends! More

Genuine People Every person I encountered was friendly and genuine. They instantly made me feel at ease. My salesman Sam, was straight forward. Kristen explained all Every person I encountered was friendly and genuine. They instantly made me feel at ease. My salesman Sam, was straight forward. Kristen explained all the warranties and financing options to me and even finagled a delayed payment for me due to a mishap with my bank. Then another woman spent time syncing my phone and showing me all the features of my new car and answering all the questions I could come up with. They really take the extra time to make sure you are happy and offered to help me with anything that I needed or had questions about in the future. You can tell they really care about the customers there, as evidenced by the number of return customers they have. More

Wonderful Experiencing Leasing a Subaru Crosstrek Our experience leasing a Subaru Crosstrek with World Subaru was an efficient, enjoyable experience. Lester Soto provided options and worked with us t Our experience leasing a Subaru Crosstrek with World Subaru was an efficient, enjoyable experience. Lester Soto provided options and worked with us to come up with a manageable deal. Nicole explained the innumerable features of the Crosstrek in a way that was easy to understand. Kristen made all the details around the financing easy to understand as well. More

These folks will work with you to make it happen! I had a great experience at World Suburu exploring options for lease. George was attentive and understanding to my needs, not pushy, and when it came I had a great experience at World Suburu exploring options for lease. George was attentive and understanding to my needs, not pushy, and when it came time to work with me to make the numbers work, he was dedicated to deal. I came away with a great car and a great experience. I am sure I will get that same service all year round, and through the life of my lease. More

An Easy and Pleasant Experience This was probably the easiest car purchase I ever made. I went on truecar.com to check what people were paying for the model I wanted. Once you input This was probably the easiest car purchase I ever made. I went on truecar.com to check what people were paying for the model I wanted. Once you input your information several dealers respond with prices. I was glad to see that World Subaru responded first since they were close by and had a good reputation. Jonathan Smith, the internet sales person sent me a price for the model I wanted, but it didn’t have the options I wanted. I went to the World Subaru web site and found a model configured just the way I wanted in the color I wanted in their inventory. When Steve called I asked if he could price that Forester for me and set up a test drive. The appointment was set up and the quote came in less than 30 minutes that was lower than my target price! Jonathan made my appointment with another salesman Steve Stigliano who was waiting for us when we arrived. I was grateful for this since the dealership was very busy with customers at every sales desk and wandering the showroom looking at vehicles. This was the first time I had ever been to a dealership that resembled the busyness you see in car commercials. Usually dealerships are fairly empty with salesmen looking bored. The car I wanted was ready and after making a copy of my license, Steve handed us the keys and sent us on our way, It was nice to be able to take the Forester out for a drive without a salesman in the car. I was wondering when we came back, would there be any haggling. Was the quote a true quote or was is padded with things we didn’t qualify for like college grad discount or military discount. Or would I be able to get the price but mot the 0% interest being promoted. To my, and my wife’s delight, the quote was the quote. Everything was as presented. We got the price quoted and the 0% interest. Steve started the paperwork and all went smoothly. We met with the finance manager, Kristen, a very nice young lady, who offered the extended warrantees which we declined. There was no pressure. She also took care of arranging for the specialty license plates we wanted from the Motor Vehicle Commission. We wanted to pick up the car the following week so we scheduled that. During the week we received emails setting up our Sirius XM radio, setting up our first service complimentary appointment, and more. Steve even took care of contacting our insurance company for us. When we arrived the next Saturday to pick up our car, Steve introduced us to Tara Mullins, a customer care rep with the title Delivery Specialist. Tara went to the car with us and patiently showed us how to work all the electronics and switches as well as answered any questions we may have had. She also gave us a Subaru notebook to write down any questions that may come up. When we go back to get our license plate, she will help with any questions we have, go over everything again and give us a $25 gas gift card. I do plan to ask about the luggage carrier cross bar rails. They came with the vehicle but were in a box in the cargo area. I expected that they would have been installed since they were not an add-on, but were part of the included items. I am guessing that it was just overlooked. I am hoping that World Subaru will install them without charge at our first servicing. All in all, this was an excellent, non-pressured experience with incredibly nice people to work with. Will gladly recommend this dealer to anyone interested in a Subaru. A pleasant and positive experience. More