World Subaru

Exceptional Service Everyone who worked with me was exceptional. Alli and Tara took really good care of and without any pressure at all. I felt like I made new friends. K Everyone who worked with me was exceptional. Alli and Tara took really good care of and without any pressure at all. I felt like I made new friends. Kristen, who did the financial part, was top-notch—knowledgeable and gracious. Really good experience! More

excellent buying experience Lester Soto and Nicole Sciamerelli were amazing and selling me a car and walking me through all the different feature of the car and making sure i was Lester Soto and Nicole Sciamerelli were amazing and selling me a car and walking me through all the different feature of the car and making sure i was connected and understood everything before i left. will defiantly be sending more people here to buy cars More

Efficient Service with Stellar Customer Service I have purchased my last two vehicles from World Subaru. While it is important to understand that Subarus are dependable and wonderfully designed vehi I have purchased my last two vehicles from World Subaru. While it is important to understand that Subarus are dependable and wonderfully designed vehicles, it is equally important to understand that purchasing your Subaru from a dealership that recognizes the importance of your business, values your busy schedule and takes special care in accommodating your financial needs is equally critical. World Subaru does all of this and more. The team of Michael Lomazzo, Girsh Berman and Nicole Sciamarelli made my buying and financing experience an enjoyable one. Their expertise and genuine desire to provide top-notch customer service is apparent from the moment you arrive in the showroom and continues for the duration of your transaction. I am also confident that their commitment of support throughout your Subaru ownership is heartfelt and will not end when you drive off the lot. Bravo Michael, Girsh and Nicole and Bravo World Subaru! More

Horrible 😡😡😡😡😡😡😡😡😡😡😡😡 This guy sold me a used Honda it was horrible Girsh Berman yea he was nice in the beginning but then when he closed the deal and they were problems wi This guy sold me a used Honda it was horrible Girsh Berman yea he was nice in the beginning but then when he closed the deal and they were problems with my car he acted like he didn't know nothing spaced out and didn't help me at all don't buy used car here More

I was very happy with salesman George Notte. I would lake to take this opportunity to explain my visit to World Subaru. But first when I started looking for a vehicle I went to the Honda Deale I would lake to take this opportunity to explain my visit to World Subaru. But first when I started looking for a vehicle I went to the Honda Dealer on Hwy 66, Eatontown. They were helpful until it was determined that the vehicle I wanted was not in stock. They said that they would call me back. About a week later I called them back and thy said that they would get right back to me. In the mean time I went to the Kia Dealer on Hwy 66 in Neptune. Again they did not have in stock what I wanted and were to get back to me. About a week later I was still waiting for someone to get back to and I decided to try World Subaru. This is when I met George. World Subaru didn't have the vehcle I wanted in stock either, and George said that he would get back to me. I thought "Yea right". Two days later George came through. He found the vehicle I wanted and I purchased it. Thank you again from Don Fortunato. More

Almost a joy No one really likes the process of buying a new car as much as folks want or need a car, but our ca buying experience was almost a joy. From the mome No one really likes the process of buying a new car as much as folks want or need a car, but our ca buying experience was almost a joy. From the moment I stepped in the door, Dennis made me feel welcome. It was the quickest and most relaxed test driving experiences I've ever had. Dennis knows Subarus and is conversant enough about competitors cars to convince me why Subaru was a superior car. I went back the next day with my wife and she loved the car from the moment she drove it off the lot. Dennis answered all our questions and was very patient with us. Kristen expedited our finance paperwork to get us on the road, and Nicole was very thorough going through setting up some key car features so that our first trip home was safe and pleasant. I highly recommend the team at World Subaru. More

Super Service! Sam Spencer, Nicole Sciamarelli and Kristen were all outstanding in their efforts to make the transaction of purchasing a new Outback a seamless exper Sam Spencer, Nicole Sciamarelli and Kristen were all outstanding in their efforts to make the transaction of purchasing a new Outback a seamless experience. I highly recommend them for their professional, knowledgeable and cheerful service. More

I am a customer for life!!!! I have never in my life had such a great car buying experience! From the second I walked into the dealership until I drove off the lot, I was treated I have never in my life had such a great car buying experience! From the second I walked into the dealership until I drove off the lot, I was treated like I was a celebrity. Lester Soto, went above and beyond to help me get a new car. I went to 5 car dealerships and explored all my options, but none of them came even close to the deal Lester got me. There was no back and forth, "let me talk to my manager! B.S." He was straight up from the beginning. He even went as far as to sit down and crunch numbers with me to see if leasing or financing would be in my best interest. We calculated cost of wear and tare, how much the difference in monthly payments would be, what kind of shape the car would be in at the end of the loan. It wasn't a clear decision for me since I drive so much. You could tell that he truly cared about what was in my best interest. As long as Lester is in the business, I am his customer and no one else's! If you are looking to lease or buy, you are wasting your time if you aren't going to Lester Soto. Nicole and Kristen were also super friendly and professional. THANKS GUYS!!! More

Poor customer service and experience I was very interested in a chevrolet vehicle that was on the subaru lot. It was early evening when we arrived and we were not greeted very kindly. Sal I was very interested in a chevrolet vehicle that was on the subaru lot. It was early evening when we arrived and we were not greeted very kindly. Sale was rushed, anything I asked for (discounts, add ons, basically anything to make the deal better) was brushed off and no clear answers were given until the transaction was being finalized and I was told nothing could be done for us. I was charged for things without my knowledge and when we left the dealer with the vehicle we were promised a full tank of gas and the vehicle was almost empty. As soon as I turned the car on and realized there was no gas I immediately got out but the dealer doors were locked and our salesman was no where to be found. The sales manager that assisted with our dealer said hello and nothing else. Very disappointed with the customer service and overall experience with world subaru. More

GREAT OVERALL EXPERIENCE We arrived very early in the morning and were promptly greeted by George .He was very friendly and knowledgeable and made us feel right at home. The a We arrived very early in the morning and were promptly greeted by George .He was very friendly and knowledgeable and made us feel right at home. The actual sale transaction took mere minutes, and we were out of the dealership in three hours. Not bad! George did all he could do to make the sale quick and effortless.Thank you George. You were great. Kristin and Tonilynn were also very efficient at their jobs. Looking forward to doing business with World Subaru in the future. More