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World Subaru

Tinton Falls, NJ

4.9
3,705 Reviews

688 Shrewsbury Ave

Tinton Falls, NJ

07701

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Showing 3,705 reviews

September 17, 2017

Wonderful service! Amazing dealership! From the moment that I walked in until the moment I walked out, the staff was amazing! JR, Shane, Mike, and Toni were so helpful a More

by Patrycja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni, Glen "JR" Miller, Michael Warnock
Sep 19, 2017 -

World Subaru responded

We greatly appreciate your 5 star review! We are happy to hear you had a wonderful experience with us! JR, Shane, Mike & Toni are all outstanding employees & we are honored to have them on our team. Thank you for recommending World Subaru & we hope to see you soon. Sincerely, Joe Wajda, Executive Manager

September 14, 2017

Great Experience This is my 2nd time leasing a Subaru and both times were an easy, pleasant experience! You are greeted at the door,and directed to a knowledgeable sal More

by Stephanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni, Sam Spencer, Nicole Miller, Frankie Lopes
Sep 19, 2017 -

World Subaru responded

Stephanie, Thank you for being a loyal customer, we greatly appreciate it & welcome back. We are pleased to hear you had a wonderful leasing experience with us. Thanks for stopping by World Subaru & we hope to see you again soon. Enjoy your new vehicle! Sincerely, Joe Wajda, Executive Manager

September 12, 2017

very dishonest i was overcharged by several thousand dollars. i joined costco that morning and asked for the costco price. i was stupid and didn't go to several deal More

by grandpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
tara mullins, Josh Cavalieri
Sep 15, 2017 -

World Subaru responded

Mr. Sultan, Your conversation with our staff indicated that you were completely satisfied with the $1000 goodwill check you were given for the third party quotes you had received. Customer satisfaction is our utmost priority, and we're extremely proud to be recommended by 99% of our customers who review us on DealerRater. If your feelings have changed, we will gladly issue you a refund of your $27,500 purchase price and buy the vehicle back, provided it is undamaged. This offer remains in effect through 9/20/17.

September 11, 2017

Fantastic Service I want to give a huge shout out and thank you to Tara and Fred of World Subaru! What amazing service, it was timely and thorough, and it couldn't have More

by kristin1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred and Tara
Sep 11, 2017 -

World Subaru responded

Hi Kristin, Thank you for your five star review. We are happy to hear you had amazing service. Tara & Fred are both outstanding employees & we are honored to have them on our team. Thank you for visiting World Subaru & we look forward to working with you again in the future. Safe travels. Sincerely, Joe Wajda, Executive Manager

September 07, 2017

Very helpful. Great service. Not pushy. Couldn't have asked for anything more from the team at World Subaru. They turned our 99 Impreza into a 2017 Forester. Magic! Thanks for being cool. More

by dpg123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Warnock, Josh Cavalieri, Jessica Wenninger, Emily Watts, Tara Mullins
Sep 08, 2017 -

World Subaru responded

Hello, We greatly appreciate your five star review & rating! I am pleased to hear you enjoyed your visit with us. Thank you for choosing World Subaru & we look forward to working with you again soon. Please enjoy your new 2017 Forester! Sincerely, Joe Wajda, Executive Manager

September 07, 2017

Great, stress-free experience I had a great experience when leasing a 2018 Subaru Crosstrek. Glen was easy to work with and able to answer all my questions in a clear, knowledgeabl More

by Caroline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen "JR" Miller, Shane Henderson, Nicole Miller
Sep 08, 2017 -

World Subaru responded

Caroline, We greatly appreciate your 4.8 star review & rating. We are happy to hear you had a great leasing experience with us! Glen & Nicole are both outstanding employees & we are honored to have them on our team. Thank you for shopping at World Subaru & we look forward to working with you again in the future. Congratulations on your new 2018 Subaru Crosstrek! Sincerely, Joe Wajda, Executive Manager

September 07, 2017

In and out within a few hours I'd recommend this dealer to anyone who is looking for a new or used car. A huge selection of cars to choose from and very easy to navigate through th More

by Richy Oliveira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Riccitelli, Michael Warnock, Allison Gonzalez, Tammy Robinson
Sep 08, 2017 -

World Subaru responded

Richy, Thank you for taking the time to leave us a wonderful five star review. I'm glad to hear that so many of our employees were able to assist you successfully. We are extremely grateful for our staff and the services they provide. Thank you for choosing World Subaru & we hope to see you again soon. Please enjoy your new 2018 STi! Sincerely, Joe Wajda, Executive Manager

September 06, 2017

World Subaru works as a team My wife and I had a pleasant experience getting our 2017 Outback Limited without hassle. They responded to our Truecars request rather quickly, The sa More

by Qix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen "JR" Miller, Kristy Liberti, Nicole Miller, Allison Gonzalez
Sep 08, 2017 -

World Subaru responded

Hello, Thank you for taking the time to write to us. We appreciate your feedback as well as your 4.8 star rating. I am pleased to hear you had an excellent car-buying experience with us. At World Subaru, we like to treat our customers like family, and our main goal is to ensure that you leave 100% satisfied. Thank you for recommending World Subaru & we look forward to working with you again in the future. Please enjoy your new 2017 Outback Limited. Sincerely, Joe Wajda, Executive Manager

September 06, 2017

Pleasant, easy From the moment we walked in the door, the atmosphere was warm and inviting. Everyone was very friendly and knowledgeable, able to answer our question More

by Tory
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniella Brisindi (5 stars, very helpful and energetic), Shane Henderson, Tim Stewart
Sep 08, 2017 -

World Subaru responded

Victoria, Thank you for taking the time to leave us a 4.8 star review. I am happy to hear you had a positive experience with us. At World Subaru, we like to treat our customers like family, and our main goal is to ensure that you leave 100% satisfied. Thank you for choosing World Subaru & we hope to see you again soon. Sincerely, Joe Wajda, Executive Manager

September 05, 2017

New Forester Went in on the Friday of Labor Day weekend. Place was somewhat empty. I went in knowing exactly the car I wanted and a price point in mind from a prev More

by steveesparra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Spencer, Shane Henderson, Nicole Miller, Frankie Lopes
Sep 05, 2017 -

World Subaru responded

Thank you so much we appreciate your review of World Subaru. I am pleased to hear you had a great experience with Sam and Nicole! They truly are a big part of our World Subaru family and we're very happy to have them on board our team. I'd like to thank you for choosing World Subaru! I hope to see you again soon. Sincerely, Joe Wajda, Executive Manager

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