World Subaru

Service center unable to solve problem of non-starting car We took my 2015 Subaru Legacy in for a routine maintenance visit on 12/17. There had been no problems with the car since the summer. Service was com We took my 2015 Subaru Legacy in for a routine maintenance visit on 12/17. There had been no problems with the car since the summer. Service was completed, my husband drove the car to a nearby location and turned off the engine while he waited for me. Then, the car wouldn't start! We called the service center and they sent someone to come and jump start the car and then my husband returned to the service center. My husband then spent three (3) hours waiting for a diagnosis of the problem. The staff could not find anything wrong with the battery or anything connected with the ignition. Gave us a new battery. This is now the third battery we have gotten for a car that we have only had for one year and four months! There have been several ( 3 or 4) other occasions where the car wouldn't start and the service center could not figure out what the problem was. We consider the car unreliable since we never know when it will not start. We don't understand why the service center, although very apologetic, cannot resolve this issue. Is this a defect with the car or what? This is my first Subaru and I am very disappointed. More

Superb!!!!!! I have purchased a number of cars over the years. I have had my most recent one for almost 7 years, so I wasn't sold on the idea of purchasing a new o I have purchased a number of cars over the years. I have had my most recent one for almost 7 years, so I wasn't sold on the idea of purchasing a new one. That all changed with World Subaru. From the moment I made contact with this fantastic team, I was sold on World Subaru and my new vehicle. Every step in the process was smooth and an absolute joy. Every member of the staff was incredible, knowledgable and undeniably the best representative for customer service I have ever worked with. More

excellent Nicole Sciamarelli was fantastic. She answered all my questions and showed me how every feature worked. She was patient when asked question over again Nicole Sciamarelli was fantastic. She answered all my questions and showed me how every feature worked. She was patient when asked question over again. Did not hesitate to go over any thing I was not satisfied with. More

2017 forester Thank you for your help with my 2017 forester. I'm so happy with it and the staff that helped me, Daniella Brisindi, Dennis mcWeeney and Shane Henders Thank you for your help with my 2017 forester. I'm so happy with it and the staff that helped me, Daniella Brisindi, Dennis mcWeeney and Shane Henderson. More

Nicole Sciamarelli & Rich Riccitelli I have purchased a Subaru prior to this and used Mr. Riccitelli both times. He was very knowledgable, fair, and easy to deal with. I felt very com I have purchased a Subaru prior to this and used Mr. Riccitelli both times. He was very knowledgable, fair, and easy to deal with. I felt very comfortable with him and would use him again and have referred a friend to him. I recently purchased a 2017 Subaru Forester and Nicole helped me navigate all the "bells and whistles" in the car. She was very informative and helpful and made a point that if I needed to call her anytime with questions to feel free to do so. More

Excellent Nicole Sciamarelli was friendly and professional. She seemed to know the features of the car and explained clearly so I would understand. She was very Nicole Sciamarelli was friendly and professional. She seemed to know the features of the car and explained clearly so I would understand. She was very nice. More

great experience brocklee J.R., Daniella and mike were awesome! Glen J.R. Miller got me in the car I wanted. Daniella taught me all about my new Subaru. Michae brocklee J.R., Daniella and mike were awesome! Glen J.R. Miller got me in the car I wanted. Daniella taught me all about my new Subaru. Michael got me thru finance quickly. Together the combination of sales assistance and finance provided by these 3 people made my purchase pleasurable! Highly recommend this dealership More

Sam Spencer and Daniella Brisindi were great! Sam Spencer, Daniella Brisindi, and Michael Warnock were great! They helped us buy our first family car, and we're excited for our baby to ride in it. Sam Spencer, Daniella Brisindi, and Michael Warnock were great! They helped us buy our first family car, and we're excited for our baby to ride in it. More

Darryl/Nina/Daniella/John B excellent customer satisfaction! Nina was great she was prepared when I showed up to drop off my car to have some extras added to my vehicle and was promptly given a loaner and I was Nina was great she was prepared when I showed up to drop off my car to have some extras added to my vehicle and was promptly given a loaner and I was updated during the day on the status of my car. Starting with the assistance of Darryl extraordinary helping initiate the search for a new vehicle and making the choice to go with Subaru, Daniella that went over all the extras on my car and the Salesman John B could not be more pleased with my new ride! More

Great Service I bought a wonderful car and had great service from Girsh. Also everyone in the dealership was helpful and friendly. I would definitely recommend th I bought a wonderful car and had great service from Girsh. Also everyone in the dealership was helpful and friendly. I would definitely recommend this dealership. More