Circle Subaru

Over the past year, I have experienced several instances in which the invoice presented to me for services performed contained errors (always in Circle Subaru's favor). Most recently, I received a promot in which the invoice presented to me for services performed contained errors (always in Circle Subaru's favor). Most recently, I received a promotional coupon from Circle Subaru for an oil change and tire rotation for $89.95. When I brought my car in for service, the estimate that I was given for this work was significantly higher. After speaking with the service representative, I discovered that the invoicing system does not honor the promotional coupon and that an additional shop charge was added. The coupon does not state that shop charges are additive (a violation of Truth-In-Advertising laws). On another occasion, I purchased two new tires and was presented with an invoice for four tires. I reached out to the GM. He did not offer an apology. Instead, he told me that I should have engaged a manager to correct their errors. This is not my definition of "exceptional customer service." I recommend that you only use Circle Subaru's service department if you want the aggravation of inspecting their invoices and correcting their billing errors on every visit. More

Sales Consultant Rich Riccitelli is thorough. and was very helpful on.the phone. Many details were sorted out before I came into the showroom. Made it so easy. Delivery Specialist Tara Mullins po and was very helpful on.the phone. Many details were sorted out before I came into the showroom. Made it so easy. Delivery Specialist Tara Mullins pointed out the new features in the Forester that were different from my previous model. She offered for me to come into Subaru if I needed any assistance. So helpful.and much appreciated! Great staff! More

This is the 3rd Subaru we bought at this dealership, a 2026 Outback wilderness. We’ve also gotten a 2021 ascent touring and 2019 Outback. Each time, the process gets faster and faster. My last test drive- 2026 Outback wilderness. We’ve also gotten a 2021 ascent touring and 2019 Outback. Each time, the process gets faster and faster. My last test drive- there was no wait to get in the car. We pulled up and Steven just handed me the key. More

Circle Subaru fulfilled everything I want from a car dealership: friendly employees, informative sales staff and no pressure tactics used. The moment I entered the dealership I felt welcomed. In short o dealership: friendly employees, informative sales staff and no pressure tactics used. The moment I entered the dealership I felt welcomed. In short order,I learned so much from Rich, my sales associate, about the Subaru Crosstrek. After a fun test drive, I was absolutely sold. Upon picking up my new car a few days later, Brianna taught me everything I needed to know about the technology in my new car. Having traded in a 12 year old vehicle with NO technology, Bri had her work cut out for her. But she was undaunted and made me feel very confident before I left the dealership. I love the fact that Bri encouraged me to call her with any questions I might have as I spent some time driving my car. When I picked up my license plates a few weeks later, both Rich and Bri were on hand to greet me and to ask how things were going with my Crosstrek. At that time I did have a few questions which they were happy to answer. Since my experience at Circle Subaru I have recommended them to every person who has commented on my new car. I truly love my new Crosstrek and Circle Subaru!!!! More

Brianna was absolutely amazing to work with! She took so much time to walk me through every feature in my new Subaru and made sure I felt comfortable using everything before I left. She had an a She took so much time to walk me through every feature in my new Subaru and made sure I felt comfortable using everything before I left. She had an answer for every single question I asked and clearly knows these cars inside and out. On top of being incredibly knowledgeable, she was also super funny, friendly, and easy to talk to, which made the whole experience way less overwhelming and actually really enjoyable. I really appreciated how patient and helpful she was — Subaru is lucky to have her! More

Steve Schwartz was great to work with again. I leased my first Subaru with him and then I purchased it with his excellent service. Bri was also excellent and very professional. The whole experie I leased my first Subaru with him and then I purchased it with his excellent service. Bri was also excellent and very professional. The whole experience was extremely positive. More

Brianna and Tara were wonderful. Very helpful and patient explaining car features ensuring I knew how to use them Very helpful and patient explaining car features ensuring I knew how to use them More

Bri was fantastic ans knowledgeable. She sat with us in the car and explained everything we needed to know and more. She showed how everything worked. Asked us questions that would af She sat with us in the car and explained everything we needed to know and more. She showed how everything worked. Asked us questions that would affect what we used. She was so down to est and easy to understand and insisted we contact her directly any questions. This is a great dealership and people like Bri make it even better. More

Best car buying experience i have ever had JR Miller the manager was amazing straight forward and honest helped me on a hi mileage lease on a subaru Dennis Mcweeney was our sales person he was awesome found manager was amazing straight forward and honest helped me on a hi mileage lease on a subaru Dennis Mcweeney was our sales person he was awesome found the right care listened to all our needs and found the perfect car and lastly Tara Our delivery person showed us every inch of the car felt like a professional when I left knowing how to use everything truly best car purchase I have ever had don't think I will ever buy a car anywhere life customer here also the finance department was very honest no games Kristen was amazing great job Circle Subaru More