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World Subaru

Tinton Falls, NJ

4.9
3,657 Reviews

688 Shrewsbury Ave

Tinton Falls, NJ

07701

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Showing 3,657 reviews

July 13, 2016

Buyer's Remorse Unfortunately for me, I had not taken more time to look over the vehicle. The salesperson sold me to certain features and I followed along with him w More

by jallan.c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service: Rudy, Girsh Berman
Jul 21, 2016 -

World Subaru responded

jallan.c, I'm sorry to hear that you were disappointed with your experience with us. We attempted to call you in order to further discuss, but were unable to reach you. We would be happy to assist in any way that we can. Please call us at your earliest convenience. We look forward to working with you. Best, Joe Wajda, GM

Jul 21, 2016 -

jallan.c responded

Thank you Joe. Shawn from your office was able to reach me. I have a feeling it was not to assist me in any way though because he berated me for writing a review 7 months from the date of purchase. He said my review was unfair to you and he was very unhappy.

July 13, 2016

World Subaru are the best car dealer ever I dealt with We were treated nicely, with respect and no pressure. Managers and sales people are friendly and respectful and very helpful. We did our research for More

by AZZS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Riccitelli, Michael Warnock
Jul 13, 2016 -

World Subaru responded

Hello AZZS, Congratulations on your new Legacy purchase! That is one gorgeous car and you made such a wonderful choice. It makes me so happy to hear that you had such a great experience with Rich and Michael. They are important members of the World staff and we are lucky to have them. Thank you so much for your review. Please do not hesitate to stop in or call if we can assist you with anything else in the future. Best, Joe Wajda, GM

July 12, 2016

Smiling Subaru Daniella Brisindi, delivery specialist, is indeed special. She is knowledgable, clear and patient. She enhanced the buying experience. Sam Spencer, s More

by Subie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniella Brisindi, Sam Spencer
Jul 13, 2016 -

World Subaru responded

Hello Subie, Thank you for your kind review and for choosing World Subaru! I'm so pleased to hear that you enjoyed your experience with Daniella and Sam. They work really hard to ensure that customers have superb visits with us and they are vital members of the World Subaru team. Congratulations on your new car purchase! I appreciate that you chose World Subaru and I hope you have a blast in your new ride! Best, Joe Wajda, GM

July 11, 2016

2011 Audi Q5 Great buying experience from start to finish. Timmy was helpful, easy going, and knowledgeable. Made sure I was taken care of and helped with any que More

by MM1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Stewart
Jul 11, 2016 -

World Subaru responded

MM1976, thank you so much for the review. It is one of our goals at World to make the car buying experience as easy and stress free as possible. Tim always makes sure that his customers are taken care of and leave happy. Enjoy your new vehicle and we hope to see you again soon here at World Subaru! Sincerely, Joe Wajda, GM

July 08, 2016

2017 wrx I went into World Subaru already knowing what I wanted to buy. I wasn't pressured into anything, it was a great overall experience. Good job, keep it More

by njackson85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Carroll, Nicole Miller
Jul 11, 2016 -

World Subaru responded

njackson85, thank you so much for the review! We are glad that you didn't feel pressured while you were with us. That is the last thing we want, our goal is to make the customer feel as comfortable as possible during the car buying experience. Enjoy your new WRX! Sincerely, Joe Wajda, GM

July 08, 2016

2016 Subaru Outback Had an excellent car buying experience today purchasing my new Outback. Josh was my salesman. He was very knowledgeable and helpful. No pressure and More

by new subaru owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Cavalieri, Nicole Miller
Jul 13, 2016 -

World Subaru responded

Hello, Congratulations on your new Subaru Outback! You made such a great choice and you are going to really enjoy driving your new car! It makes me so happy to hear that you had such a wonderful car buying experience with Josh and Nicole. They have a lot of integrity and work so hard to ensure that customers leave 100% satisfied with their purchases. I appreciate your kind review and we look forward to seeing you again! Have a blast in your Outback! Sincerely, Joe Wajda, GM

July 06, 2016

2016 outback limited 3.6 So refreshing not to be badgered at a car dealer .From test ride ,to negotiating price ,to finance ,no hassle. Special kudos to Daniella for the expla More

by The Dunns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristy Liberti, Michael Warnock, Grant Carroll
Jul 08, 2016 -

World Subaru responded

Dear, Tom & Marianne Dunns Thank you for your purchase here at World Subaru! Thanks for enjoying the process of Daniella explaining what a Subaru has to offer! Thank you for supporting World Subaru and referring us to family and friends! Sincerely, Joe Wajda, GM

July 06, 2016

2013 Subaru Outback 2.5i SAP When buying my Outback, I worked with four great employees who made the process painless and dare-I-say enjoyable. Matt, Josh, Mike, and Daniela made More

by Jon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniella Brisindi, Michael Warnock, Matt Davis, Josh Cavalieri
Jul 08, 2016 -

World Subaru responded

Dear, Jon First off I want to congratulate you on buying your 2013 Subaru Outback 2.5! Matt, Josh, Mike, and Daniela all helped you together and that's what we aim for a great team experience! We are all glad you enjoyed the process, I will be happy to let them all know about your pleasing review, enjoy your day and thanks again for your business here at World Subaru! Sincerely, Joe Wajda, GM

July 05, 2016

Another great expierience -GMC Acadia Denali This dealership is not like any other dealership that we have been to. They are great. In the past year we have purchased two trucks from here. Our la More

by roxie8283
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen "JR" Miller
Jul 08, 2016 -

World Subaru responded

Dear, Mike Johnson, Thank you for your purchase here at World Subaru through JR! He is an excellent salesman here at World Subaru! Enjoy your GMC Acadia Denali and I am happy to hear that it is your third purchase! THanks for the great review and I will notify JR for this amazing review, THanks again! Sincerely, Joe Wajda, GM

July 02, 2016

Excellent experience A top notch dealership. Purchased my second new Subaru and the process couldn't have been better thanks to Rich, Mike and Nicole. More

by kac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Riccitelli, Michael Warnock, Nicole Miller
Jul 08, 2016 -

World Subaru responded

Dear KAC, Thank you so much for the feed back. We appreciate that you came back to us to buy yet again a second car! Congratulations with your second Subaru, enjoy your new car! Sincerely, Joe Wajda, GM

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