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World Subaru

Tinton Falls, NJ

4.9
3,729 Reviews

688 Shrewsbury Ave

Tinton Falls, NJ

07701

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Showing 3,729 reviews

May 05, 2015

Exceptional Service I recently purchased a used vehicle from World Subaru. My experience was unlike any other experience that I have encountered in my past purchases of More

by SG14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Henderson
May 05, 2015 -

World Subaru responded

Hi SG14, Thank you for leaving such a nice message regarding your visit to our store! I am really happy to see Shane was able to assist you in getting into a used vehicle from our lot, congratulations on that! I appreciate you recommending us to your friends and family. Customer service is very important to us and word of mouth is a great form of advertisement for us. If you need any other assistance please do not hesitate to ask. We'd be happy to help you answer some questions, assist you in the Service Department or anything else you may need. Thanks again and enjoy your car! Joe Wajda, GM.

May 05, 2015

Shane H. Was Awesome! We meet Shane at the dealership 3 weeks before we bought a car. At the time we weren't interested in anything, but when vehicles became available we l More

by CharlyC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike D'aiello, Shane Henderson
May 06, 2015 -

World Subaru responded

Hey CharlyC, Congratulations on not one purchase but two! I'm thrilled to see Shane was able to assist you throughout the three week period of browsing/investigating. We work very hard at providing great customer service and Shane is a wonderful representation of our team overall. Thank you for choosing us for your vehicle needs. We look forward to seeing you/assisting you in the future. If you need anything else regarding your new purchases just give us a shout! We look forward to speaking with you again. Again, congratulations! Two new cars is extremely exciting! Have fun driving, Joe Wajda, GM.

April 30, 2015

Awesome. The complete opposite of my experience with another dealer (Richard Lucas Subaru). World subaru was clean, the guys working on the floor kept checki More

by BingeBroker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
forgot the finance manager, big bald guy, but he was cool too, and no pressure with him., Glen "JR" Miller
May 01, 2015 -

World Subaru responded

Hi BingeBroker, Thank you for the great and detailed review. It was really nice to see that you think we stand out among other Subaru dealers in our area. Glen is a great representation of our company, he's friendly and very well informed on the vehicles so it makes the customer feel comfortable. If you need anything else please do not hesitate to ask us! We'd be happy to answer some questions or assist you in the Service Dept. All the best, Joe Wajda GM

April 30, 2015

First Buying Experience - Amazing I just purchased my first new car at World Subaru, and my experience there was fantastic. I got a new Crosstrek, and not only do I love the car, but t More

by crosstrekxv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alli Mendez
May 01, 2015 -

World Subaru responded

Congratulations on your first purchase crosstrekxv! I'm really happy you were able to find exactly what you were looking for at our dealership. Thank you for recommending us to your friends and family, if you need any other assistance we'd be happy to help you again! Have fun driving, Joe Wajda, GM.

April 28, 2015

Good experience- Outback purchase Dennis McWeeney made this purchase a very easy and comfortable experience. I would definitely use Dennis in the future. This is my first Subaru pur More

by TCP
Recommend Dealer
Yes
Employees Worked With
Mike D'aiello, Dennis McWeeney
May 01, 2015 -

World Subaru responded

Hi TCP, I am glad Dennis was able to help you purchase your vehicle with ease and enjoyment. It happens too often that you hear a negative experience happening at a car dealership. We have been very lucky to have a successful and friendly team to work with. Even though we were busy, we try our best to treat each customer fairly and with the dedication that they deserve. Congratulations on your Outback, what a great ride! If you need anything else, we're here for you! Thanks, Joe Wajda, GM.

April 27, 2015

Amazing Experience at World Subaru My experience at World Subaru was fantastic when recently leasing a new Legacy.  I would highly recommend this dealership to friends and family lookin More

by mattC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Henderson, Kristy Liberti
Apr 27, 2015 -

World Subaru responded

Hi mattC, thank you for your feedback! We appreciate you recommending us to your friends and family. I am so glad that Shane Henderson was able to help you lease your new Legacy. The Eyesight feature is a great addition to the car! If you need anything else, please let us know. On behalf of all of us here at World Subaru, thank you for coming in!. Best, Joe Wajda, GM.

May 01, 2015 -

World Subaru responded

Hi Matt C, Congrats on your lease of the Legacy! That is a beautiful ride that is very enjoyable to drive. I'm glad Shane was able to walk you through the process of leasing and help you to answer any unanswered questions you may have. The Eyesight feature is pretty amazing, isn't it? What a wonderful addition to your ride! I'm glad you have appreciated it. If you need anything else we are more than willing to help you again. Enjoy driving, Joe Wajda, GM.

May 01, 2015 -

World Subaru responded

I just realized I previously replied to you. Oh well, two is better than one right? Haha, thanks again Matt!

April 26, 2015

Dennis is the man. Dennis McWeeney is definitely the best car salesman I have ever had to deal with. He made the whole process easy and quick while always taking the tim More

by Giants87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis McWeeney
Apr 27, 2015 -

World Subaru responded

Hi Giants87, Thank you for leaving us a message about your visit to our dealership. I am glad that Dennis McWeenery made the process easy and was able to answer all of your questions! We strongly value great customer service, and are glad that it shone through during your experience with us. Enjoy your new Subaru! Let us know if you have any questions or concerns. Thank you, Joe Wajda, GM.

April 21, 2015

Unbelievable hospitality let me start by saying Glen Miller ( jr ) was the reason that I have bought my 2015 Subaru STI and he will be the reason why I continue to refer peop More

by HowieSTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen "JR" Miller
Apr 21, 2015 -

World Subaru responded

Hi HowieSTI, Congratulations on the purchase of your 2015 Subaru STI! That is a fantastic ride that you are thoroughly going to enjoy driving throughout the nice days of the Spring and Summer that are to come. I really appreciate you referring friends and family to our dealership as word of mouth is sometimes the best referral of all. Glen is a great guy and we are really happy to have him on our team. He is personable, friendly and extremely car knowledgeable which allows for the customers to feel relaxed and have some fun while looking for a new vehicle. I mean, in all reality, this should be fun! Thank you for leaving a message and if you need anything else we are here for you! Best, Joe Wajda General Manager

April 18, 2015

I love my new Subaru! First let me say, this has been the best car buying experience I have ever had! The dealership was so clean and easy to navigate. They had tons of eve More

by jpilling88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Warnock, Joe Wajda, Shane Henderson
Apr 21, 2015 -

World Subaru responded

Hi jpilling88, Thank you for your comment! I am happy to see that both Michael and Shane were able to help you with your new Subaru Impreza! Providing the best customer experience is very important us and we are glad that was reflected through during your visit. If you need anything else please let us know. Thanks for coming in to see us! Best, Joe Wajda, GM

April 16, 2015

Great team, great car! I bought a Subaru for my teenager, and when I went to World Subaru, they were beyond helpful. I feel as if they treated me as a real person, not just More

by deb6116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Girsh Berman
Apr 17, 2015 -

World Subaru responded

Hi Deb, Thanks for coming into our dealership to find the right vehicle for your daughter. Subaru's are really safe and reliable so it is the perfect ride for a young driver. I'm glad we were able to assist you in answering all of your questions and finding the ideal car for your family. I really appreciate you taking the time to leave a message as well as recommending us to friends and family. We are a dealership that truly believes that excellent customer service will have customers coming back for years to come. I hope we were able to win you over as a returning customer in the future. Good luck to your daughter with the Subaru she is now driving! I am sure she loves it.. And, what a nice mom :) If you need any more help with your car, just let us know! We don't mind answering some more questions or helping within the Service Dept. All the best, Joe Wajda GM

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