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World Subaru
Tinton Falls, NJ
3,729 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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October 28, 2013
My experience at World Subaru with Faith Fontaine (Internet Associate), Girsh Berman (Sales Associate) and Michael D'aiello (Sales Manager) was a triple sucess. Faith was instrumental in getting (Internet Associate), Girsh Berman (Sales Associate) and Michael D'aiello (Sales Manager) was a triple sucess. Faith was instrumental in getting my foot in the door. She convinced me that I needed an appointment to come in and speak with a representative, even though this was the furthest dealership from me. Girsh greeted me at the door with the greatest non-pushy, yet friendly style. He was patient, thorough and efficient at obtaining accurate answers to all of my questions. He was professional, yet still cordial. Lastly, Mike cinched the deal with the bottom line price. His negotiation process was pleasant and painless. I will definitely come back to "World Subaru" for another new car, but I think this Subaru will outlive me. More
by sek1950
Employees Worked With
Faith Fontaine, Mike D'aiello, Girsh Berman, Rich Riccitelli
October 28, 2013
World Subaru has terrific used cars and a wonderful, helpful staff. We've purchased 2 used cars there in the past month. The prices are excellent, and the folks are very friendly and fair. They are my n helpful staff. We've purchased 2 used cars there in the past month. The prices are excellent, and the folks are very friendly and fair. They are my number one place to look when I'm in the market for a used car. More
by KenH123
Employees Worked With
Mike D'aiello, Glen "JR" Miller
October 26, 2013
I searched on line for my new Subaru, World Subaru was not the closest dealer to me, but Reggie was able to answer my questions and find my car (in their inventory) while we were on line. The other dealer not the closest dealer to me, but Reggie was able to answer my questions and find my car (in their inventory) while we were on line. The other dealer BTW, finally got back to me after i was home with my new car. Lester my salesperson - was knowledgeable and a pleasure to deal with. He had the car upfront and ready for us to guest drive. He had a no pressure attitude and kept us "in the know" every step of the way. Mike my business manager, help me with my loan, and treated me like a person - not like "next - sit here- sign here - get out". No, Mike took his time to explain all the paper work and was excellent to work with. My Cross-Trek was ready, clean and had a full tank of gas. Lester showed me all the buttons and explained the car to me. He even linked my phone to the Blue Tooth. WOW, i bought a car and had a great experience. Thank You. If you are thinking of getting a car, Call Lester. More
by PaulSolomon
Employees Worked With
Lester Soto, Reginald Thompson
October 25, 2013
From the first telephone call to the last signing on the dotted line Melissa advised and followed me through every step. Melissa was very thorough with her work and had my vehicle ready with the temporary dotted line Melissa advised and followed me through every step. Melissa was very thorough with her work and had my vehicle ready with the temporary license plate on it when I arrived to make the purchase. She made what is generally a complicated and confusing transaction very simple in a minimal amount of time. I would highly recommend her to anybody seeking a thorough and highly skilled sales representative. More
by mensch2775
September 26, 2013
World Subaru of Tinton Falls, NJ...not only does it have beautiful, well kept cars, but the car dealers, and even the finance team are wonderful to work with. I had the pleasure of working with Dennis R. Mc beautiful, well kept cars, but the car dealers, and even the finance team are wonderful to work with. I had the pleasure of working with Dennis R. McWeeney, while looking to purchase a used car. The best part of the experience was there was no haggling. Dennis listened to my needs, and respected my budget. He did his best to put me in a car that fit my budget, style and purpose for the vehicle. The staff went above and beyond and exceeded my expectations. They take a completely different approach then most car dealerships, and I will be recommending many friends and family and my second car will surely, be from World Subaru of Tinton Falls! Thank you guys for the great experience. More
by tahearn729
Employees Worked With
Dennis R. McWeeney
September 26, 2013
This is a great establishment to buy a vehicle from. There were no problems when I went here. My experience with this dealership is very positive. I have a very nice 2013 Subaru Crosstrek and paid lot l There were no problems when I went here. My experience with this dealership is very positive. I have a very nice 2013 Subaru Crosstrek and paid lot less than what other dealers in town were asking for, I am surely very happy with this deal. I had excellent customer service with Mike D. from start to finish...even after the sale. The closing process was handled very professionally and efficiently, Buy with confidence. I will cheerfully purchase my future vehicles from Wold Subaru as well as recommend them to family and friends. ~ Dawne Glass More
by Deegarry
Employees Worked With
Mike D., Mike D'aiello
April 26, 2013
I just wanted to write a quick note to thank your for I just wanted to write a quick note to thank your for your honesty and dedication while selling me my new car. I ve always been wary of car salesman, I just wanted to write a quick note to thank your for your honesty and dedication while selling me my new car. I ve always been wary of car salesman, often with good reason, but you ve helped to redefine the stereotype. Thank you so much for answering all of my questions honestly. I m happy with the car I purchased. You can be sure that if I have any friends looking to buy new cars in the future, I ll be sending them to World Subaru inTinton Falls, NJ, and telling them to ask for Joao Heurta. Thanks again. Robert Loehr More
by rloehr
April 18, 2013
I've been told my original review is too harsh so I have amended it. The salesman did call to assure me the car was sold to save me a trip and he did try to put something in my price range. For this have amended it. The salesman did call to assure me the car was sold to save me a trip and he did try to put something in my price range. For this reason 'Friendliness' is rated as good, while experience is rated as 'bad'. He was a nice guy but the timeline makes me think something was not on the up an up. Below is a timeline of events. Read it and decide for yourself. 4/16 Find a great deal on a Subaru Forester aka “Phantom“ at World Subaru. 4/17 E-mail Internet Client Care Representative,Tina Mazza, to see if the car is in stock. 4/17 2:45 PM Tina confirms the car will be ready and waiting for me at the dealership for a test drive. 4/17 5:05 PM Write back and tell her I am on my way. 4/17 6:00 Drive an hour to find the car is not at the dealership, only to find the car is on an “overnight test drive”. Salesman X, and his Manager, Mike, are apologetic. As luck would have it, there is another similar model for just a few thousand dollars more. Test drive a similar vehicle. I confirm that I like the model but the one I want is not there. Have a very pleasant conversation with Mike where I explain that I have pre-approved financing and cash on hand to put down on the vehicle. Mike leaves to check to see if the “overnight test drive” client is interested. He is not. His wife wants something newer. The Subaru “Phantom” will be back in stock tomorrow at 1:00 PM. I confirm that I am a motivated buyer. Leave last night expecting to buy the car the next day. Confirmed the vehicle will be in stock the next day for me to drive and purchase. They will notify me when it arrives. 5/17 8:32 PM E-mail Tina to say the car was not in stock as she had indicated. 5/18 11:40 AM Receive e-mail from Reginald Thompson confirming that the vehicle has arrived. His e-mail explains that I should call to speak to Salesman X that afternoon. 5/18 3:40 PM Speak to Salesman X. The car is in stock. He will put it in the back for me. I confirm that I am going their straight from work and I will be there by 7:00 PM. 5/18 5:10 PM Salesman X calls again. “Sorry, that car has been sold. My manager told me I couldn't hold it." Obviously I am more than a little annoyed. A lot changes in 90 minutes during the middle of the week, in the middle of the month, in the middle of the day at a car dealership. I was the only costumer last night between 5-6. Too bad for me. Fortunately, they do have a similar one in stock for only a thousand more than I was willing to spend. I will buy a Subaru elsewhere and spend a few thousand more to avoid these 'unfortunate' types of mishaps. More
by curly76
Employees Worked With
Tina Mazza, Reginald Thompson, Mike D'aiello
April 12, 2013
Patrick was extremely friendly and knowledgable and made the process quick and easy. I was able to select a specific model and color and have it available within days. I would definetly recommend World Su the process quick and easy. I was able to select a specific model and color and have it available within days. I would definetly recommend World Subaru to friends and family. More
by tzeitelo12
March 30, 2013
Our entire experience purchasing a Subaru Impreza from this dealership was excellent. Our salesman, Girsh Berman, is a professional who knows the cars and handled each phase of the purchase in an easy goi this dealership was excellent. Our salesman, Girsh Berman, is a professional who knows the cars and handled each phase of the purchase in an easy going pleasant way. There was no pressure from him on any aspect of the deal and I spent quite a lot of his time coming to decisions on various aspects of the financing. But neither he nor Mike the Finance manager and Mike the Sales mgr showed any impatience with us at all and that was truly appreciated. We had been to another Subaru dealership much closer to home where we spent almost three hours without getting a firm price for the car from the salesman or his manager. When we visited World we got direct answers to our questions and had no trouble arriving at a fair price. There was truly a huge difference dealing with World. More
by EJMc
Employees Worked With
Girsh Berman
