World Subaru

World Subaru is amazing! Everyone is so kind and helpful. They always take great care of me and my car! Everyone is so kind and helpful. They always take great care of me and my car! More

The customer service reps are very nice in person but t don’t like the off site scheduling system. Unhappy the new owners discontinued the VIP program for those of us that hit with our new vehicle purcha don’t like the off site scheduling system. Unhappy the new owners discontinued the VIP program for those of us that hit with our new vehicle purchase More

Lawrence Chan was outstanding in his service for our Outback. Very professional and communicated frequently on the status of our repair. Loaner car was also an Outback. Top shelf service. Extremely Outback. Very professional and communicated frequently on the status of our repair. Loaner car was also an Outback. Top shelf service. Extremely happy with the outcome and the Subaru dealership. Keep up the great work Lawrence and Shrewsbury Subaru!!! More

Crooked dealer. I ordered a car, had an agreement in writing with a salesman, who is a very nice guy, and the salesman sold my reserved car to someone else, without I ordered a car, had an agreement in writing with a salesman, who is a very nice guy, and the salesman sold my reserved car to someone else, without my permission, at a time when cars were in high demand. The salesman made no attempt to call me to see if I did not want the car. He just sold it. The salesman's manager Mike was unbelievably rude to me and insulted me on the phone. He made no attempt to make ammends. I was then on the hook to pay at least $5000 more for another vehicle, because the cost of of Subarus and deliveries increased from the time I ordered. I left multiple messages for Joe Weda who supposedly runs the place. He never replied. Radio silence. On the car I leased with them, 3 years before this incident, the salespeople put on multiple charges for insurances I didn't want, need, or agree to. This place talks nice and then rips you off, however they can. If this was an honest mistake by the salesman, then the dealership should have and would have made ammends with me by getting me another vehicle at the same cost and eating their own mistake. The manager Mike flat out refused to do anything, and this was after my entire family leased with this dealership for years, including myself. Stay away! I went to Englewood and had a very positive experience. Told them all about what happened, and they agreed, when you smell a skunk, it's a skunk. More

Always polite and professional, the staff and service people have you in and out in no time at all. They are honest and tell you what you need and what can wait another year. Workmanship is reliable. people have you in and out in no time at all. They are honest and tell you what you need and what can wait another year. Workmanship is reliable. More

Addressed concerns and answered questions in a helpful manner. Got me in for service as per my appointment time. manner. Got me in for service as per my appointment time. More

Tara is amazing. She took her time with me and made sure I was comfortable with my car before she let me leave the parking lot. ⭐️⭐️⭐️⭐️⭐️ She took her time with me and made sure I was comfortable with my car before she let me leave the parking lot. ⭐️⭐️⭐️⭐️⭐️ More

This was my first time purchasing a new vehicle, and I had a great experience at World Subaru. Everyone was very patient with my questions and decision-making. David was very helpful. I would definitely r had a great experience at World Subaru. Everyone was very patient with my questions and decision-making. David was very helpful. I would definitely recommend them to others! More

Great service! Devyn was amazingly friendly and helpful. And she got me a loaner when the repairs were going to take longer than expected. Highly recommended! Devyn was amazingly friendly and helpful. And she got me a loaner when the repairs were going to take longer than expected. Highly recommended! More

Very professional service agent gave detailed estimate of necessary repair charges.. Required work completed on time and on budget. necessary repair charges.. Required work completed on time and on budget. More