
World Subaru
Tinton Falls, NJ
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Crooked dealer. I ordered a car, had an agreement in writing with a salesman, who is a very nice guy, and the salesman sold my reserved car to someone else, without I ordered a car, had an agreement in writing with a salesman, who is a very nice guy, and the salesman sold my reserved car to someone else, without my permission, at a time when cars were in high demand. The salesman made no attempt to call me to see if I did not want the car. He just sold it. The salesman's manager Mike was unbelievably rude to me and insulted me on the phone. He made no attempt to make ammends. I was then on the hook to pay at least $5000 more for another vehicle, because the cost of of Subarus and deliveries increased from the time I ordered. I left multiple messages for Joe Weda who supposedly runs the place. He never replied. Radio silence. On the car I leased with them, 3 years before this incident, the salespeople put on multiple charges for insurances I didn't want, need, or agree to. This place talks nice and then rips you off, however they can. If this was an honest mistake by the salesman, then the dealership should have and would have made ammends with me by getting me another vehicle at the same cost and eating their own mistake. The manager Mike flat out refused to do anything, and this was after my entire family leased with this dealership for years, including myself. Stay away! I went to Englewood and had a very positive experience. Told them all about what happened, and they agreed, when you smell a skunk, it's a skunk. More
Always polite and professional, the staff and service people have you in and out in no time at all. They are honest and tell you what you need and what can wait another year. Workmanship is reliable. people have you in and out in no time at all. They are honest and tell you what you need and what can wait another year. Workmanship is reliable. More
Tara is amazing. She took her time with me and made sure I was comfortable with my car before she let me leave the parking lot. ⭐️⭐️⭐️⭐️⭐️ She took her time with me and made sure I was comfortable with my car before she let me leave the parking lot. ⭐️⭐️⭐️⭐️⭐️ More
Great service! Devyn was amazingly friendly and helpful. And she got me a loaner when the repairs were going to take longer than expected. Highly recommended! Devyn was amazingly friendly and helpful. And she got me a loaner when the repairs were going to take longer than expected. Highly recommended! More
This was my first time purchasing a new vehicle, and I had a great experience at World Subaru. Everyone was very patient with my questions and decision-making. David was very helpful. I would definitely r had a great experience at World Subaru. Everyone was very patient with my questions and decision-making. David was very helpful. I would definitely recommend them to others! More
Accommodating and sensitive to car owner needs and issues. Rudy is always helpful, honest and truly interested in his customers. issues. Rudy is always helpful, honest and truly interested in his customers. More
Very welcoming atmosphere at this dealership. They have a large selection of different Subaru models and colors to compare. Sales staff and finance department are easy to work with. They have a large selection of different Subaru models and colors to compare. Sales staff and finance department are easy to work with. More
They were very courteous, they gave us a very good estimate of the time for the service and clearly explained the charges . They did a great job! estimate of the time for the service and clearly explained the charges . They did a great job! More