
World Subaru
Tinton Falls, NJ
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I have purchased 5 cars from World Subaru, 4 Outbacks and 1 Crosstrek. I keep coming back because the sales, support, and service people are superb. This time Samuel Spencer was my salesperson. His kind, per 1 Crosstrek. I keep coming back because the sales, support, and service people are superb. This time Samuel Spencer was my salesperson. His kind, personal attention and caring made the process smooth, easy, and without any stress. There was no pressure or "salesmanship." Sam's approach is to guide the buyer based on what the buyer wants with no "upselling." He even stayed late, days after I bought the car when he really had no obligation to do so, to guide me through setting up my Starlink and MySubaru accounts. Nicole Miller, the customer service specialist, guided me through the orientation process and took so much time to answer my questions and assure that I was familiar with the vehicle. She made sure to set up my car by pairing my phone and setting up all of the car features to fit my needs. She extended herself by giving me her card and number and encouraging me to contact her with any questions any time. I subsequently reached out with a questions about the radio, map, and phone volumes and settings - she responded immediately and took all the time I needed to explain what I needed. In addition to exceptional service and care by Samuel Spencer and Nicole Miller, Rudy Degaetano in the service is fantastic. He is always caring, accommodating, and extremely helpful. In other dealerships (before going to World Subaru) I have had bad experiences with service, not so at World. All of the people are friendly, helpful, and really follow the motto that The Customer is Always Right. I will be buying my next car at World Subaru and will specifically seek out Samuel Spencer, Nicole Miler, and for service needs will be asking for Rudy Degaetano. More
Extraordinary service, very customer oriented and friendly staff. We bought Crosscheck in 2021 from this dealership. Returned back in 2022 and bought Impreza 2015. friendly staff. We bought Crosscheck in 2021 from this dealership. Returned back in 2022 and bought Impreza 2015. More
My first time leasing a car couldn’t have gone better! I expected a long, somewhat arduous process, but Sam Spencer and Nicole Miller provided a superb customer experience. Sam quickly understood what I w I expected a long, somewhat arduous process, but Sam Spencer and Nicole Miller provided a superb customer experience. Sam quickly understood what I was looking for in a new car and had me test driving a Forester (which I ended up taking home) in minutes. Nicole walked me through all the car’s features, and by the end of our session, I felt like I knew the car inside and out. They’re a great team, and I couldn’t be happier with the service…and my new car! More
We worked with Sam Spencer and I truly cannot say enough positive things about him and our experience at World Subaru. He listens and cares about what you want and gets the job done. We got 2 brand new cars positive things about him and our experience at World Subaru. He listens and cares about what you want and gets the job done. We got 2 brand new cars a 2022 Forester Touring and a 2022 Outback Touring. The process was easy and quick the day we got them. Nicole and Tara were great at explaining both vehicles as well! Will forever be recommending all friends and family to go to World Subaru and ask for Sam Spencer. Thank you to all the wonderful team, management and finance department for making our experience the best! More
The management staff, Mike D , the salesman, Dave and Tara were excellent. My car was delivered with prompt, care. The paperwork needed to be completed was done with perfection and explained perfectly. E Tara were excellent. My car was delivered with prompt, care. The paperwork needed to be completed was done with perfection and explained perfectly. Every question was answered fully. Dave was excellent my care was delivered as promised. Tara was wonderful, she took the time to go over my car and helped me set up star link More
Fred Cole was such a pleasure to work with no pressure n absolutely gave us all options available without pressing us to take the best (even though we did) thanks absolutely gave us all options available without pressing us to take the best (even though we did) thanks More
World Subaru is a first-class dealership set in a friendly, family atmosphere. Buying a new car these days isn't easy, but Sam Spencer, Nicole Miller, Tara Mullens and everyone I encountered at World friendly, family atmosphere. Buying a new car these days isn't easy, but Sam Spencer, Nicole Miller, Tara Mullens and everyone I encountered at World Subaru made my experience easy and pleasant. While being very knowledgable, capable and professional, they were also caring, friendly and compassionate. All the details were handled in a smooth, orderly manner. They made me feel comfortable throughout the process. I wouldn't hesitate to recommend World Subaru, Sam, Nicole and all the team. And P.S. - I love my new Subaru Crosstrek!! Great cars, great people, great dealership. Thank you everyone. More
Dennis has been wonderful to work with both today and two years ago. Nicole is very knowledgeable and assisted me in fine tuning the exchange from the old to the new. Wonderful car dealership. Love my S years ago. Nicole is very knowledgeable and assisted me in fine tuning the exchange from the old to the new. Wonderful car dealership. Love my Subaru! More
Just had a great experience with Tara. She was professional and hospitable. She put my permanent plates on in 90+ degree heat without a whimper. Asked if there was any questions or concern She was professional and hospitable. She put my permanent plates on in 90+ degree heat without a whimper. Asked if there was any questions or concerns regarding my Crosstrek. Offered me waters and said if there was anything she could do for me to call her. 👍 More