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World Volkswagen

Neptune City, NJ

Overview
Employees
Reviews
Vehicles
4.9
1,356 Reviews
World Volkswagen is the fastest growing Volkswagen store on the Jersey Shore. Located just west of exit 100 of the Garden State Parkway, we have a complete selection of new and used cars and trucks ready for immediate delivery!! Each car goes through a rigorous 118 point inspection, road test, and a complete detail. Call us today at (877) 332-8861. for a no obligation demonstration and test drive! Visit our website at www.worldvw.com for our complete inventory and for finance and lease options on the vehicle of your choice!
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4075 NJ-33

Neptune City, NJ

07753

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Showing 1,356 reviews

March 10, 2016

Good formula for success !! As usual I had a very satisfying experience at World Volkswagen ! This is my third lease-deal with them and I have been equally pleased each time. More

by VW Gal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Mendez, Joseph Scarpino
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Mar 11, 2016 -

World Volkswagen responded

Hello VW Gal, Thank you for taking the time to leave us a review! I appreciate your loyalty to the World brand and congratulations on your new car purchase! It makes me so happy to hear reviews like yours, because we want our customers to remain satisfied with us long after their purchases. Customer service is so important to us. Our staff members, like Joe and Mark work together extremely well to provide the best customer service possible, and they really care about helping people. Joe and Mark are wonderful representatives of the World brand and I feel privileged to have them on my team. Thank you again for continuing to choose World! We look forward to seeing you again in the future. Enjoy your new car! Best, Justin Simcox, GM

Helpful
March 09, 2016

Excellent customer service Not only was Steven professional and pleasant upon arriving, he really knows his stuff and has a love for his career! He is accommodating, punctual an More

by Lclark514
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Alfano Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2016 -

World Volkswagen responded

Hello Lclark514, Congratulations on your new car purchase! It's so wonderful to hear that you had an enjoyable car buying experience with Steve. Steve is an excellent salesman and you really hit the nail on the head with your description of him. Steve truly loves his job and enjoys helping people find their perfect cars. He is an important member of the World team, and he does an outstanding job of representing our dealership's core values. I appreciate that you chose World, and I hope that you have a blast in your new car! Thank you so much for the review! Best, Justin Simcox, GM

Helpful
March 07, 2016

Very Satisfied buyer I`ve been helped by Roy, what a great sales person, showed me all the options available at that time, get me 3 different cars to look at. Took great More

by nino_brazil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Draper
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Mar 08, 2016 -

World Volkswagen responded

Hello nino_brazil, Congratulations on your new Volkswagen! I am so happy to hear that you had an enjoyable car buying experience with Roy. Roy is an excellent salesman because he truly cares about helping his customers find the perfect vehicle to match all of their needs. I am pleased that Roy was able to get you into your new car in no time. While we love our customers, we do not want you to have to waste an entire day at our dealership purchasing a car. We will always do our best to expedite the car buying process, so that you can drive away in your new car in no time! Thank you for choosing World and for your recommendation. I hope you love driving your new car! Best, Justin Simcox, GM

Helpful
March 07, 2016

BEST EXPERIENCE EVER!! I can't say one bad thing about this dealsrship. The salespeople Roy and Danielle were amazing. Roy was very knowledgeable about the vehicles and help More

by aurorav16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Draper, Danielle Labetti
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Mar 08, 2016 -

World Volkswagen responded

Hello aurorarav16, Congratulations on your new car purchase! I love the title of your review! This is exactly what I want to hear from my customers! I am so pleased that you had such an excellent car buying experience with Roy and Danielle. I'm happy that they made you feel comfortable and helped you pick out the perfect vehicle to meet your needs. Roy and Danielle do a really great job representing our dealership's core values. They are important members of the World team and we are so lucky to have them. Thank you so much for your recommendation and for choosing World. Have a blast driving your new car! Warmly, Justin Simcox, GM

Helpful
March 06, 2016

Fast and painless. Excellent experience. I left with exactly what I was looking for at a price that worked for me. Dean was wonderful to work with. Would definitely recommend this dealership! More

by Shelbylynn
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dean DeSantis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2016 -

World Volkswagen responded

Hello Shelbylynn, Congrats on your new car purchase! I am so thrilled to hear that you had an amazing car buying experience with Dean. We really aim to find customers the perfect vehicle to meet their needs at a fair price. Dean does an excellent job representing World's core values and he is an important member of the World team. I appreciate your recommendation, and thank you so much for taking the time to leave us a review! I hope you have a blast driving your new car! Warmly, Justin Simcox, GM

Helpful
March 06, 2016

Professional, honest, easy to work with Just bought a used 2012 Jeep Wrangler From World VW. From speaking with Carissa and Danielle on the phone before driving 60 miles to see the car, More

by Wrangler2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Mendez, Robert Desantis
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Mar 08, 2016 -

World Volkswagen responded

Hello Wrangler2012, Thank you so much for your kind review, and for taking the long trip to Neptune. Congratulations on your new car purchase! I am so pleased to hear that you had such an enjoyable car buying experience with Carissa, Bob and Mark. Our team works wonderfully together to provide our customers with the best customer service possible. Our salesmen will never push customers to make any hasty decisions, and are only there to assist in any way that they can. Thank you so much for recommending us, and I appreciate that you chose World. Enjoy your new car! Best, Justin Simcox, GM

Helpful
March 06, 2016

Satisfied buyer This is our second car purchase from World Volkswagon of Neptune. Each time we have been happy with our salesman Joe Scarpino. He is personable, non-a More

by Wolf123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Scarpino
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Mar 08, 2016 -

World Volkswagen responded

Hello Wolf123, Congratulations on your new car, and thank you for being such a loyal World VW customer! I appreciate that you continue to return to us and I am so happy that you have built such a wonderful rapport with Joe. Joe is a vital member of the World team and he genuinely cares about his customers. We are lucky to have him. I love how you said that nothing in life is easy, but that that we try hard to make the experience of car buying as painless as possible. I could not have put it any better myself. Thank you again for all your kind words and we look forward to seeing you again in the future! Enjoy your new car! Best Regards, Justin Simcox, GM

Helpful
March 05, 2016

Honesty Came here after going to three other dealers. Those other dealers either sold the car they told me they had on the lot or jacked up the price prior to More

by PiscatawayJay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Alfano Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2016 -

World Volkswagen responded

Hello PiscatawayJay, Congratulations on your new car purchase! Thank you for choosing World and for taking the time to leave us such a kind review. I am so happy that we could assist you in finding the exact car that you wanted. We do not like to play games with our customers and just as your title says, we value honesty. I am pleased that you could see this, and that Steve provided you with an enjoyable car buying experience. Thank you again for your review, and I hope you have a blast driving your new car! Warmest Regards, Justin Simcox, GM

Helpful
March 03, 2016

Great experience I had a great experience when I purchased my car at World VW. Bob was an excellent salesman as he made me feel very comfortable and answered all my q More

by Anna D.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Redwood, Robert Desantis
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Mar 08, 2016 -

World Volkswagen responded

Good Morning Anna, Congratulations on your new car purchase! I'm so pleased to hear that you were satisfied with your experience with Bob and Jonathan. They are important members of the World team. Bob and Jon are genuine, trustworthy, and only have their customers' best interests in mind. They will do whatever it takes to find their customers the perfect vehicles to meet their needs, and we are lucky to have them on our team. I appreciate that you chose World, and we look forward to seeing you again for your first oil change! Enjoy your new car! Best, Justin Simcox, GM

Helpful
March 02, 2016

Never give up we can get you in a car My experience turned out to be great !! I would like to thank Jonathan and Bob DeSantis for going over and beyond for me. Thank you Jodi More

by Passat15
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jonathan Redwood, Robert Desantis
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Mar 08, 2016 -

World Volkswagen responded

Hello Jodi, Congratulations on your new Passat! I know that you will have so much fun driving it! I am so happy to hear that you had an excellent car buying experience with Jonathan and Bob. They are vital members of the World team, and they always do their best to provide the best customer service possible. I know that they will be so happy to read your review, and thankful for your recommendation. I truly appreciate that you chose World for your new Passat purchase, and we hope to see you again in the future! Enjoy your new car! Best, Justin Simcox, GM

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