
World Volkswagen
Neptune City, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Supercalifragelisticexpialidosis!!!!! I was extremely pleased. I had been driving the same car for almost 17 years.....change doesn't come easy....but all my needs were met in a friendly, I was extremely pleased. I had been driving the same car for almost 17 years.....change doesn't come easy....but all my needs were met in a friendly, understanding and caring way. Joseph was wonderful! He listened patiently to all of my concerns and set me up in my new car of my dreams. Thanks so much. Everyone at World VW treats you like family. They're THE BEST!! More
just the facts! I worked with Robert Desantis and he was a top notch salesperson. From the beginning to the end he did nothing but present the facts, which I apprecia I worked with Robert Desantis and he was a top notch salesperson. From the beginning to the end he did nothing but present the facts, which I appreciate. Would go back to him for sure! More
Amazing! This was my first time leasing a car, and after a tremendous amount of research, I headed to World Volkswagen in Neptune, even with another VW dealers This was my first time leasing a car, and after a tremendous amount of research, I headed to World Volkswagen in Neptune, even with another VW dealership being closer to me. I had been communicating with Danielle over the phone after having inquired about a special they offered, and had requested Joseph Scarpino due to a friend’s recommendation. The minute I walked in I was greeted and immediately felt at ease. Everyone was so friendly, and Joe was extremely helpful, knowledgeable, and genuine. Honestly speaking, I couldn’t recommend a better person to buy/lease a car from. No one at this dealership gave off that infamous “car salesman” vibe. The entire time I was there I felt as though they were working to do what was in my best interest, which was (and still is!) an amazing feeling. The entire process was so smooth, and I couldn’t be happier with my new Jetta. I’ve even been stopped while out by someone who was interested in getting the new Jetta, and I couldn’t have recommended Joe Scarpino and World VW enough! More
Five-Star Customer Experience! A truly excellent experience! Everyone was extremely helpful and Bob Desantis was the ultimate partner in navigating the process. He is knowledgeable, A truly excellent experience! Everyone was extremely helpful and Bob Desantis was the ultimate partner in navigating the process. He is knowledgeable, personable, and thoughtful! More
Great place! Starting with the emails with Karissa, the sales with Bob, and pick up with Roy it was a great experience. The prices were beyond fair and the people Starting with the emails with Karissa, the sales with Bob, and pick up with Roy it was a great experience. The prices were beyond fair and the people were super nice! Bob was very friendly and funny and made the whole process easy! THANKYOU! And a shout out to Roy for the charger :)!!!! thank you so much!!!! I would recommend this dealership to anyone! More
Excellent buying experience Roy Sales ,Mark the Business Manager and the entire staff were wonderful. Roy was very helpful in guiding us to making the right choice.We would buy a Roy Sales ,Mark the Business Manager and the entire staff were wonderful. Roy was very helpful in guiding us to making the right choice.We would buy another VW from this dealership.Bonnie & Burt More
Professional dealership and staff Dealership presented itself through its well balanced and experienced staff with integrity, customer commitment, knowledge and excellence. They made t Dealership presented itself through its well balanced and experienced staff with integrity, customer commitment, knowledge and excellence. They made the process very easy and covered all questions regarding the business transaction. General management played a interest role in the sale concept with introduction and willingness to achieve and objective I presented them with, within reason. It is apparent that there is a "GO TEAM" attitude. More
Problem never went away. Still dealing with corporate. Bought my vehicle and had numerous issues from another dealership. That specific dealership closed down and was forced to come here. The lady that ori Bought my vehicle and had numerous issues from another dealership. That specific dealership closed down and was forced to come here. The lady that originally helped me was so kind and friendly. After 3 times of bringing my vehicle to this dealer the problem still wasn't fixed. Also the car was serviced at a previous dealer for the same or similar stuff prior about 7 times. My last visit about 1-2 months ago was horrible. Met with the owner to get out of my lease and was no help. He advised me the situation was fixed and nothing else can be done by VW which is complete B.S when I'm paying for it. The problem was never fixed and was called an absolute lier from one of the front desk reps. The Rep said his boss, the owner, said nothing else to be done. I have been dealing with corporate for these issues, sent in a corporate complaint via mail and no answer to this day. A customer advised me about this site to make this issue known. Will NEVER buy a VW again after 4 that I have had. 1.5 years still with the issues. I should have gotten a lawyer from day 1 when something broke off and hit me in the head while driving and being laughed at. If anyone would like further details feel free to try to reach out to this. Every plastic part breaking, breaks make noises and apparently it is all normal. More
No better place to get a vehicle This delaership exemplifies the way things should be done....great pricing...great service....great people. From the salesman Joe Scarpino, to mamang This delaership exemplifies the way things should be done....great pricing...great service....great people. From the salesman Joe Scarpino, to mamangment to the finance and service department. Everyone is sincere and you can tell they love what they do. More
Don't Worry Buy Happy! (Ask for Dean) So I called World VW after being screwed in other jetta leases for many years (I'm a 5 time VW leaser). You could say I Car leasing PTSD. When I conta So I called World VW after being screwed in other jetta leases for many years (I'm a 5 time VW leaser). You could say I Car leasing PTSD. When I contacted World VW I was ready to negotiate. I was ready to fight for the right price. I was ready to tell some hustling salesperson to beat it, but I didn't have to do any of that at World VW, not once. Danielle was reassuring and told me none of that goes on at VW. She totally disarmed me and lead me to Dean DeSantis who worked with me to get, then quoted, me a price on the phone. This was the price I got when I walked into the dealership, no hustling, no tag teaming, no let me ask my manager nonsense, no games about financing-- just honest, good business. It was a breath of fresh air working with Dean who came in especially to close my deal, from a funeral! You will not be disappointed getting a car here. No way. Go for it. More