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World Volkswagen

Neptune City, NJ

5.0
1,469 Reviews
World Volkswagen is the fastest growing Volkswagen store on the Jersey Shore. Located just west of exit 100 of the Garden State Parkway, we have a complete selection of new and used cars and trucks ready for immediate delivery!! Each car goes through a rigorous 118 point inspection, road test, and a complete detail. Call us today at (877) 332-8861. for a no obligation demonstration and test drive! Visit our website at www.worldvw.com for our complete inventory and for finance and lease options on the vehicle of your choice!
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4075 NJ-33

Neptune City, NJ

07753

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Showing 1,469 reviews

March 05, 2016

Honesty Came here after going to three other dealers. Those other dealers either sold the car they told me they had on the lot or jacked up the price prior to More

by PiscatawayJay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Alfano Jr
Mar 08, 2016 -

World Volkswagen responded

Hello PiscatawayJay, Congratulations on your new car purchase! Thank you for choosing World and for taking the time to leave us such a kind review. I am so happy that we could assist you in finding the exact car that you wanted. We do not like to play games with our customers and just as your title says, we value honesty. I am pleased that you could see this, and that Steve provided you with an enjoyable car buying experience. Thank you again for your review, and I hope you have a blast driving your new car! Warmest Regards, Justin Simcox, GM

March 03, 2016

Great experience I had a great experience when I purchased my car at World VW. Bob was an excellent salesman as he made me feel very comfortable and answered all my q More

by Anna D.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Redwood, Robert Desantis
Mar 08, 2016 -

World Volkswagen responded

Good Morning Anna, Congratulations on your new car purchase! I'm so pleased to hear that you were satisfied with your experience with Bob and Jonathan. They are important members of the World team. Bob and Jon are genuine, trustworthy, and only have their customers' best interests in mind. They will do whatever it takes to find their customers the perfect vehicles to meet their needs, and we are lucky to have them on our team. I appreciate that you chose World, and we look forward to seeing you again for your first oil change! Enjoy your new car! Best, Justin Simcox, GM

March 02, 2016

Never give up we can get you in a car My experience turned out to be great !! I would like to thank Jonathan and Bob DeSantis for going over and beyond for me. Thank you Jodi More

by Passat15
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jonathan Redwood, Robert Desantis
Mar 08, 2016 -

World Volkswagen responded

Hello Jodi, Congratulations on your new Passat! I know that you will have so much fun driving it! I am so happy to hear that you had an excellent car buying experience with Jonathan and Bob. They are vital members of the World team, and they always do their best to provide the best customer service possible. I know that they will be so happy to read your review, and thankful for your recommendation. I truly appreciate that you chose World for your new Passat purchase, and we hope to see you again in the future! Enjoy your new car! Best, Justin Simcox, GM

March 01, 2016

Happy with new Tiguan I received great service at World Volkswagon of Neptune. While they were unable to get the model of Tiguan I was expecting, they gave me a better ver More

by Allison9788
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Desantis
Mar 07, 2016 -

World Volkswagen responded

Hello Allison9788, Congratulations on your new Tiguan! I know that you will love driving it, as the Tiguan is not only gorgeous but also drives well in all types of terrains. You will find that Volkswagens are built to last, and I know that you will make so many memories in your new car for years to come. I am happy that you had a great car buying experience with us and I appreciate that you chose World. Please do not hesitate to call us or stop in if we can ever assist you with anything else in the future. Best, Justin Simcox, GM

February 29, 2016

They're the best around Joe Scarpino does the impossible. He makes the car buying experience enjoyable. Can't say enough about Joe's excellent approach to sales. No pressure, More

by Jeffcruz012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Mendez, Joseph Scarpino, Danielle Labetti
Feb 29, 2016 -

World Volkswagen responded

Hi Jeffcruz012, Thank you for your kind words. I really appreciate that you chose World for your new car purchase. Congratulations! I love hearing when customers have great experiences with our salesmen. Joe is the perfect representative for the World brand. He is super knowledgeable, and will always go the extra mile to ensure that his customers leave 100% satisfied. I'm glad that he was helpful to you, and got you into a car that you were happy with. Thank you for recommending us, and we hope to see you again in the future. Enjoy your new ride! Warmly, Justin Simcox, GM

February 28, 2016

Fees are ridiculous. I went to this dealership, approximately 40 miles from my house, because of the great deal that was offered through Edmunds Price Promise. Unfortunate More

by gtiowner
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph Scarpino
Mar 08, 2016 -

World Volkswagen responded

Hi gtiowner, I'm sorry to hear that you were disappointed with your experience at our dealership. I would like to further discuss your experience and gain any feedback that you can offer. I am afraid there may have been a misunderstanding in a few of our fees (specifically the acquisition fee). We are always looking to improve our customer service, and your opinions are important to us. Please contact me at 732-922-1500 at your earliest convenience to further discuss. I look forward to speaking with you. Best, Jason Forster

Mar 14, 2016 -

World Volkswagen responded

Hi gtiowner, I'm sorry to hear that you were disappointed with your experience at our dealership. I would like to further discuss your experience and gain any feedback that you can offer. I am afraid there may have been a misunderstanding in a few of our fees (specifically the acquisition fee). We are always looking to improve our customer service, and your opinions are important to us. Please contact me at 732-922-1500 at your earliest convenience to further discuss. I look forward to speaking with you. Best, Jason Forster

February 27, 2016

Awesome experience for leasing a car If you're looking for an easy and efficient car leasing experience, go to Dean Desantis! I went in with a list of criteria and within two days I had m More

by Melthe87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Simcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean DeSantis, Danielle Labetti
Feb 29, 2016 -

World Volkswagen responded

Hi Melthe87, Congratulations on your new car! It was great to meet you and I enjoyed working with you. I am so happy that Dean provided you with a fun, enjoyable car buying experience. Dean always goes the extra mile to ensure his customers' satisfaction and he is an important member of the World team. I know he will be so happy to read your review. It's great when a customer comes in knowing exactly what he or she needs in a car. We will always find the car that you want, even if it is not in our lot. We were so happy to get you into the exact car that you wanted! Thank you for choosing World and for recommending us. Enjoy your new car! Best, Justin Simcox, GM

February 24, 2016

Happy with my purchase I recently purchased a used Toureag at World VW. When I walked into the dealership, Roy Draper immediately walked up to me and asked if I needed help. More

by HappyMom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Draper
Feb 25, 2016 -

World Volkswagen responded

Hello HappyMom, Congratulations on your new Toureag! I appreciate that you chose World and I am so happy to hear that you continue to have great car shopping experiences with Roy. Roy is one-of-a-kind. He is an amazing salesman and he genuinely cares about helping his customers. He understands our goal to make car shopping fun and never stressful, and he does an excellent job carrying this goal out. I know that Roy will be so thrilled to read your review! Thank you for your recommendation and for your kind review. I hope that you love driving your new VW! Best, Justin Simcox, GM

February 24, 2016

love my SUV Came looking for a used SUV and left with a beautiful new one that I could afford. Leonard was wonderful in helping me get. thank you from the bottom More

by sonja 4630
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leonard
Feb 24, 2016 -

World Volkswagen responded

Hi sonja 4630, Thank you for your review. Congratulations on your brand new car! I am so excited for you and so happy that you went home with a gorgeous vehicle within your price range! We really aim to satisfy our customers and if you want a particular car, we will do everything in our power to get it for you. I'm pleased that Leonard could assist you in finding your perfect vehicle and that he provided you with a great car buying experience. Leonard is a vital member of the World team, and he does a wonderful job representing our brand. I know that he will be so thrilled to read your review! Thank you for choosing World, and enjoy your new car! Best, Justin Simcox, GM

February 23, 2016

Pleasurable buying experience We would like to thank salesman Joseph Scarpino, for making the experience of buying a vehicle -pleasurable. His knowledge, experience, and caring att More

by Gman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Scarpino
Feb 23, 2016 -

World Volkswagen responded

Hello Gman, Thank you so much for your review. I know that Joe will be so thrilled to read your outstanding evaluation of his performance, and he will be most grateful for your recommendation! Congratulations on your new car purchase! I am so pleased that you had such a wonderful car buying experience with Joe. As you probably noticed, Joe is not your stereotypical car salesman. He genuinely loves helping his customers, and he strives to see them leave 100% satisfied. Joe does an excellent job of representing World Volkswagen's core values, and we are lucky to have him on our team. I appreciate that you chose World, and I hope you love driving your new car! Best, Justin Simcox, GM

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