World Volkswagen

Outstanding I'm not exaggerating when I say my experience at World Volkswagen of Neptune was the best car buying experience I've ever had. From the minute I step I'm not exaggerating when I say my experience at World Volkswagen of Neptune was the best car buying experience I've ever had. From the minute I stepped in the door until I left I was impressed. Justin (owner) and Leonard (salesman) went above and beyond to fine me the best deal on the nicest car. If you are looking for a haggle free, honest car buying experience please go to World Volkswagen. They are friendly, informative, and professional. Laid back atmosphere. No pressure. I honestly left feeling like I made the best decision. I would refer anyone to this dealership. More

Flawless!!! Experience was flawless!! I've spent more time in clothing stores than I spent purchasing my Jetta at World Volkswagen in Neptune. They made the pro Experience was flawless!! I've spent more time in clothing stores than I spent purchasing my Jetta at World Volkswagen in Neptune. They made the process so easy! I started a conversation with a Customer Representative through the instant message option on their website. That got the ball rolling. They asked me to come down with our trade in so that they could evaluate it. My husband went their and that appraisal took about 15 minutes. The next day I chatted some more with Sales. I told them what we could afford and they made it happen. The majority of this deal took place over the phone and via email and this saved us so much time!! They have great offers going on right now (including a sweet owner loyalty bonus). We went to their location the next day and were done in about 90 minutes (probably would have been less time if we weren't joking and chatting with our Sales guy). Joe Scarpino was our Sales Rep. He had answers to all of our questions and made the whole trade in/buying process super easy and not stressful at all! Everyone is very relaxed and friendly at this dealership, btw. So far, we purchased 2 vehicles here in 2010 and have come back to lease another this year. I'm sure we will be back for a fourth vehicle transaction within the next year or two, as our other VW is now getting up there in age. More

Great Price for a Wrangler We have been looking for a Wrangler with specific wants and World VW had the Jeep, with a great price, tgousands less than the ones in our home town. We have been looking for a Wrangler with specific wants and World VW had the Jeep, with a great price, tgousands less than the ones in our home town. I flew to NYC and took the train to Longbranch. Not only did the dealership hold the car but Leonard picked me up. Everyone was very kind and the experience was great. More

There was no pressure. I was please to find that they were happy to assist you and not sell you. The test drive was hassel free and no pressure followed the test drive for t I was please to find that they were happy to assist you and not sell you. The test drive was hassel free and no pressure followed the test drive for the back and forth of "the sell". They were very understanding and accomodating. They allowed us a loaner to go pick up lunch due to the busy nature of the Saturday buy. We were pleased with the experience, especially our salesman Roy. The finance officer was a bit of cold fish but Roy Draper made up for this with his great personality. More

Great dealership, with professional staff No double talk no smoke and mirrors, just good old fashion customer service. Was a pleasure dealing with Roy Draper and Mark Mendez, both very proffe No double talk no smoke and mirrors, just good old fashion customer service. Was a pleasure dealing with Roy Draper and Mark Mendez, both very proffesional and knowledgable and most importantly trustworthy, that's something you don't see everyday at new car dealerships. If your looking for a new car you can't go wrong at this dealership, I had a great buying experience, and I highly recommend this dealership and the staff More

heartbreaking experience we walked out with my sons dream car on August 29th 2015 to find out 3 weeks later after having the car, that the dealership made some huge mistakes a we walked out with my sons dream car on August 29th 2015 to find out 3 weeks later after having the car, that the dealership made some huge mistakes and now we have to return the car, because there is no reversing what has been done and no communication internally! We helped the finance department fix the original mistake on our dime to then run into more issues after and in return they were not willing to help us! SHAME ON YOU! With 13 lawsuits under their belt already, I do not think anyone should buy a vehicle at any cost, you will regret it! Contacted by the Executive Specialist in hopes that we would be compensated so that we can keep the car, turns out to be an update of our agreement with dealership that they are picking up the car. Nothing else and an apology that was not very sincere! More

Unprofessional Dean made my family wait 20 minutes while we were finalizing details for the purchase of a car and while we waited sold that car to someone else that Dean made my family wait 20 minutes while we were finalizing details for the purchase of a car and while we waited sold that car to someone else that walked in after us. So unprofessional. Oh and if you're not white, don't expect to be treated nicely or fairly. Will never return here. More

USAA Car Buying Program is honored here at this Dealearship. We traded our 2008 BMW X5 with 2015 VW Golf TDI few weeks ago. I could honestly say that Leonard is the best salesman we have ever dealt with, EVER. H We traded our 2008 BMW X5 with 2015 VW Golf TDI few weeks ago. I could honestly say that Leonard is the best salesman we have ever dealt with, EVER. He made the entire interaction so pleasant and his knowledge about cars was so exceptional that he sounds like an experienced mechanic that we are fully convinced going for diesel this time. We drove from NY to DC that following weekend with just 2 fill ups of 13 gallon tank with some leftovers for days. Awesome! -Dr. Ramil Villamor More

Bought a jeep from Steve! We've been looking for wranglers for a few years now and have never liked the pricing options we recieved. Steve was a great salesperson, not overbea We've been looking for wranglers for a few years now and have never liked the pricing options we recieved. Steve was a great salesperson, not overbearing, he was relaxed a knowledgable. This first time car buying experience was fantastic! More

In love with my V-Dub! Laid back professional atmosphere & team! The team work at World VW Neptune made the process run smooth & quick! Leonard my salesman had my paper work Laid back professional atmosphere & team! The team work at World VW Neptune made the process run smooth & quick! Leonard my salesman had my paper work and car ready before I arrived! Everyone chipped in from paper work to showing me the features of my new TDI Jetta! I even received my license plates within a week. The girls in the office really have it together!!! More