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World Volkswagen

Neptune City, NJ

Overview
Employees
Reviews
Vehicles
5.0
1,468 Reviews
World Volkswagen is the fastest growing Volkswagen store on the Jersey Shore. Located just west of exit 100 of the Garden State Parkway, we have a complete selection of new and used cars and trucks ready for immediate delivery!! Each car goes through a rigorous 118 point inspection, road test, and a complete detail. Call us today at (877) 332-8861. for a no obligation demonstration and test drive! Visit our website at www.worldvw.com for our complete inventory and for finance and lease options on the vehicle of your choice!
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4075 NJ-33

Neptune City, NJ

07753

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Showing 1,468 reviews

May 07, 2015

Great Service The staff were great and met my desired price with no question. The whole experience was painless and I'm very happy with my purchase! More

by jr2878
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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May 11, 2015 -

World Volkswagen responded

Jr2878, Thanks for your feedback! On behalf of all of here, we are glad that we were able to make the car buying process painless for you. If you have any questions or concerns just give us a call. Enjoy your new car! Justin Simcox GM.

May 05, 2015

Great experience,Excellent customer service my salesman Dean Desantis was extremely helpfull .I bought a Pre-owned truck but didnt have a high payment budget.He went above & beyond to help us an More

by jimmy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark, Karissa Cordoma, Dean DeSantis
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May 05, 2015 -

World Volkswagen responded

Hi Jimmy, Thank you for taking the time to leave a message about your most recent purchase with us. Congratulations on leaving with a pre-owned truck perfect for you! We try our best to help each customer find exactly what they are looking for. Dean is a great representation of our team overall and I'll be sure to to tell him how happy you are with your ride. If you need anything else, we're always here and happy to see a familiar face. Enjoy your truck! Justin Simcox, General Manager.

May 04, 2015

AMAZING EXPERIENCE I leased a 2015 CC RLine and it was the best decision I ever made! Bob was such an amazing salesman and made my time there very comforting and excitin More

by alexandralouise
Customer Service
Recommend Dealer
Yes
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May 04, 2015 -

World Volkswagen responded

Hialexandralouise, Congratulations on your lease! I am very excited to see your considering it the best decision you've ever made! I must say, I certainly agree :) You're right, Bob is a great guy. His expertise in the field paired with his personable characteristics allow for the customers to feel comfortable and at ease. It happens too often that dealers attack the customer with extra payments and equipment that they do not want or need. We try our best to find exactly what the customer is looking for without adding any other pressures. Thank you for noticing that! If you need anything else we're more than happy to assist you by answering questions and more. Thanks again and have fun driving! Justin Simcox, General Manager.

May 04, 2015

A very easy car buying experience I brought my 2009 VW Tiguan in for service - it needed more than I had figured on so I asked them to price me the exact same new car. They quickly gav More

by Larry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonard
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May 04, 2015 -

World Volkswagen responded

Hi Larry, Thanks for leaving a comment regarding your experience at our store. I'm thrilled to see you were treated with great customer service allowing you to trade in your vehicle and leave with a new one! Congratulations on that! Thank you for coming in to our dealership and giving us a shot. It is greatly appreciated. If you need any other assistance please do not hesitate to ask. We'd be happy to help you with anything you need. Enjoy your new ride! Best, Justin Simcox, GM.

May 03, 2015

Good service overall!!! Was car shopping after totaling my previous vehicle. I have visited several dealerships and I can confidently say that this dealership is the most buy More

by jcastillo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Draper, Kevin Ward
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May 04, 2015 -

World Volkswagen responded

Hi Jcastillo, Sorry to hear you totaled your previous vehicle. That is devastating and I'm glad we were here to help you pick up the pieces and get yourself in a new ride! I am really happy to see we stood out among other dealerships. We try very hard to provide excellent customer service to each of our customers as we realize buying/leasing a vehicle is a big deal and you deserve the proper treatment. On behalf of Kevin, Roy and Bob, thank you for coming in to see us and we wish you all the best with your new car. If you need anything else please do not hesitate to ask. Thanks again, Justin Simcox, GM.

May 02, 2015

Great Test Drive Today was my first experience at World VW. Roy Draper was awesome - he zeroed in on what I was looking for and let me take 3 cars for a test ride. He More

by MSabs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Draper
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May 04, 2015 -

World Volkswagen responded

Hey MSabs, Thank you for choosing us to do your research on different vehicles you will be ready to purchase in the future. We're happy to help any customer determine the perfect ride for them regardless of the purchase being that day. I hope that you will come back to us when you are ready financially. If you need any other assistance please do not hesitate to ask us! We'd be happy to answer more of your questions and help you find the ideal vehicle for you. Roy is a great representation of our team and if you do come back to see us I'm sure you will realize our entire team works very hard at providing great customer service. Thank you for trusting in us and we hope to see you again! All the best, Justin Simcox, General Manager.

May 01, 2015

Rambling Roy Draper Roy is a great man to work with. He handled my deal smoothly and gave me big peace of mind while I made the instant decision to sell my 2008 Toyota Co More

by klicata1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark (finance), Roy Draper, Karissa Cordoma
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May 01, 2015 -

World Volkswagen responded

Hi klicata1, Thank you for taking the time to leave a message and congratulations on your decision to get a 2013 Jetta! You're really going to enjoy driving that vehicle. Roy is a great representation of our team. He is exactly how you described which allows for our customers to feel comfortable and at ease while making their vehicle decision. Thanks for referring us to your friends and family and if you need anything else we are more than willing to help! Best, Justin Simcox, GM.

May 01, 2015

Great experience! Had a great experience with World Volkswagon. Great guys to work with! Love my new car. Can't wait to enjoy this summer! Would recommend to anyone! More

by lynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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May 01, 2015 -

World Volkswagen responded

Hi Lynn! Thanks for taking the time to leave us a message about your visit. Buying a new car is a great way to start off the summer! I hope you enjoy it. Let us know if you ever have any questions or concerns. On behalf of all of us here, thank you for coming in and you are welcome back anytime! Justin Simcox, GM.

May 01, 2015

Bob desantis Bob DeSantes was great help in selecting the car and price for my budget ....super awesome spectacular guy really great person to work with thanks More

by Aline15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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May 01, 2015 -

World Volkswagen responded

Hi Aline15, Thank you for your message! I’m happy to hear that Bob DeSantis was able to help you find the right car for your budget. Thank you for coming in to see us! If you need anything else please reach out to us. We'd be happy to help! Best, Justin Simcox, GM.

April 30, 2015

New car I have been coming here for years for my cars. My salesman Dean was great and I would highly recommend this dealership for both service and sales. More

by Pat
Recommend Dealer
Yes
Employees Worked With
Dean DeSantis
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May 01, 2015 -

World Volkswagen responded

Hey Pat, Thank you for being a returning customer to our store for years! That alone speaks volumes on the customer service you have received. I appreciate you taking the time to leave a message. It's nice to see that you have been a customer to both our departments including Sales and Service. Thank you for that and if you need anything else we're more than happy to help you answer questions. Have a nice weekend! Justin Simcox, GM.

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