World Volkswagen

What an amazing dealership...except for signing but I will get to that later. We stopped in on Saturday to look at the VW and were fortunate enough to meet Roy. He sat with us and explained the many upgr will get to that later. We stopped in on Saturday to look at the VW and were fortunate enough to meet Roy. He sat with us and explained the many upgrades with the new VW as well as explaining the new factory that is in the United States. He allowed my wife and I to drive the car and explained most of the gadgets in the car. He made us feel like we knew him for ever and told us about his wife Judy and how they were both proud VW owners! I did some shopping around and called Roy and asked if World would meet the price I was quoted. He called me back within the hour and the deal was made. He spend about an hour with my wife after the sale explaining all of the componets and hooked up our phones as well. WHAT A GREAT Salesman. NOW.....to the back office.... We were greeted by Joe and the first words out of his mouth were, " you know that your car is going to loose 20-25 percent as soon as you drive out of here." Definitely not what a new car owner wants to hear. Then he proceeds to try and sell us gap insurnace for 35 per month (my last 2 leases this was included). After saying no, I ask him who he works for? He proceeds to tell me that he works for about 30 banks and is there to protect us and act as the liasion between the bank and the dealership. I have relatives in the business in NY and knew this was NOT the case... Next he tried to sell us tire coverage and plenty of other JUNK...when we refused he wrote on a piece of paper...customer refused and had us sign...clearly this is his way of trying to get us to sign...NOW THE BEST...he asks how are you paying me the acquisition fee? Cash or Credit? I started to get up and say this deal is done...he said I guess the dealer is eating this. Spoke with the GSM later and this dealer needs to get rid of this CREEP. More

I could not have wished for a better experience. It was as if the commercials about the VW buying experience were real! Dave exceeded expectations, assuaged all trepidation and delivered! He intuited my n as if the commercials about the VW buying experience were real! Dave exceeded expectations, assuaged all trepidation and delivered! He intuited my needs and made buying EASY. Everyone was helpful and courteous. It's crazy to say, but this car buying experience was THE BEST ever. I was thrilled. I would highly recommend Dave. I will recommend World VW. Really great experience: FOR REAL! :) More

By far the greatest experience my fiancé and I had at a dealership. Salesperson, Vinny Pace made the experience extremely friendly and comfortable, making us feel like family throughout the entire pro at a dealership. Salesperson, Vinny Pace made the experience extremely friendly and comfortable, making us feel like family throughout the entire process. The staff is very kind and the waiting lounge makes you feel right at home with beverages and snacks available. Every chance I get, I spread the word about our Salesman Vinny and the wonderful experience at World VW. The finance department works with your situation every way possible making it a hassle free process. We cannot wait to purchase another vehicle from Vinny and I hope that my family and friends have the chance to experience the same. We can't thank Vinny and VW enough! More

I went to test-drive a volkswagon beetle...both Jason & Justin were very knowledgable about the product....I loved the way it drove but was very honest about the fact that I would be test-driving other v & Justin were very knowledgable about the product....I loved the way it drove but was very honest about the fact that I would be test-driving other vehicles...they were very low-pressure & friendly...agreeing that it was in my best interest & to let me know how they compared...I have to admit that it was the least anxiety-provoking experience I've ever had in a car dealership...I didn't feel surrounded by sharks as I have at all other dealerships...kudos to them for my positive experience.... More

Had a very positive experience. Nick was very straightforward and treated you like a friend, not just a customer. I would highly recommend this dealership and Nick to friends. straightforward and treated you like a friend, not just a customer. I would highly recommend this dealership and Nick to friends. More

Have bought 3 new vehicles from Bo DeSantis at World. Only he can make buying a new car a fun experience! Every part of theis dealersip is friendly, professional, no-pressure and gives you the most for y Only he can make buying a new car a fun experience! Every part of theis dealersip is friendly, professional, no-pressure and gives you the most for your money! When you need your routine service, Candace is the best at scheduling to fit your needs and making sure you have a brand new loaner to use. I've bought many, many, new cars over the years and never had as great of an experience as here. Combine that with a Top Quality Automobile and World is the only palce to go! More

2 years ago I was recommended to World and had a great experience. Got a 2011 GTI. 2 years later, they send me a letter...we can lower you payment and upgrade your car. The next day I showed up and dro experience. Got a 2011 GTI. 2 years later, they send me a letter...we can lower you payment and upgrade your car. The next day I showed up and drove home in my new 2013 GTI . Eazy peazy! The team is great. More

Great customer service, quick and no nonsense pricing offers for the vehicle, quick financing options and a very organized purchase process. Overall a Great experience offers for the vehicle, quick financing options and a very organized purchase process. Overall a Great experience More

I came into World Volkswagen because my Touareg was on its last leg. When I walked in I was greated by the sales staff who were very professional and said Nick would be with me in a minute. I told Nick I its last leg. When I walked in I was greated by the sales staff who were very professional and said Nick would be with me in a minute. I told Nick I wanted a fuel efficient car because my current vehicle was an SUV and sucked down gas. We took a Passat out for a test drive and as I drove Nick explained all the cool features that were packed into this German masterpiece including the free maintenance through the warranty and the low price tag. I am so glad I bought the Passat because every time I drive this car it feels like I'm driving my old '99 BMW 740il. My wife owns a BMW 3 series and she said the Passat is comparable to hers in ride except the Passat has much more leg room especially in the rear and cost 15k less. The car handles great around the corners, has great pick up and the interior is very classy and functional. The car gets over 2x the gas mileage of my old SUV and I couldn't be happier. Nick was very pleasant to deal with and didn't try and sell me on something I didn't want or need. After my purchase Nick took the time to go over all the features the Passat had and helped me link my cellphone using bluetooth. He also helped me remove the plates off my old car. All I can say is if you want to buy a piece of German engineering at an affordable price......see Nick DeFilippis at World Volkswagen. More

My experience was amazing and it is attributed to the service given by the sales representative nick defilippis. He was kind, courteous, and actually listened to what I was looking for. Everywhere else I service given by the sales representative nick defilippis. He was kind, courteous, and actually listened to what I was looking for. Everywhere else I went they were pushing cars on me that I did not want. Nick took the time to understand what I was looking for in a vehicle and even made me laugh a few times(I am not known for laughing). After listening to me he recommended a few options that fit my needs. Then helped me narrow down to the car that fit me the best. I am so happy with my new Volkswagen and will definitely come back to this dealership and work with Nick again. I 100% recommend you go speak with Nick. I will be sending all my friends and family. You will not be disappointed. More