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World Volkswagen
Neptune City, NJ
1,471 Reviews
World Volkswagen is the fastest growing Volkswagen store on the Jersey Shore. Located just west of exit 100 of the Garden State Parkway, we have a complete selection of new and used cars and trucks ready for immediate delivery!! Each car goes through a rigorous 118 point inspection, road test, and a complete detail. Call us today at (877) 332-8861. for a no obligation demonstration and test drive! Visit our website at www.worldvw.com for our complete inventory and for finance and lease options on the vehicle of your choice!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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January 10, 2009
I had leased a Passat from World Volkswagon in 2005. Not only did I have eccessive issues with the car, but I received awful customer service. They refused to replace two of the four interior pieces that we only did I have eccessive issues with the car, but I received awful customer service. They refused to replace two of the four interior pieces that were peeling claiming that two of the four were caused by exterior factors, claiming that it could be from my nails! As if I clawed at the interior of my car after 6 months of owning it! The air conditioner needed to be replaced after 8 months and not all the screws were out back in. There was constantly an issue with the car and everytime I brought it in not only did they not have a loaner ever but I received an attitude from them as if I were a bother. Recently I went to turn in my lease that had overage mileage and they wouldn't even work with me. The manager was insistent that he wouldn't even work with me until I forked over a check for about $8,000. He talked to me in such a manner as if he were talking down to me. Coincidently all the sales men there were new...can't imagine why!!! I went to Freehold Volkswagon and received impeckable service. Hard to believe that both were Volkswagon dealers. I would never recommend World Volkswagon to anyone, especially when you can drive just a few more miles and receive the service that you deserve as a buyer. What a shame. More
by cmath
Employees Worked With
Keith Lawson
