World Volkswagen

"Satisfied Customer" ' Am very satisfied with my purchase. I've dealt with Dylan and his a very helpful salesman never push me to purchase the vehicle which am very anal ' Am very satisfied with my purchase. I've dealt with Dylan and his a very helpful salesman never push me to purchase the vehicle which am very anal about pushy sales person, made me comfortable and gave time to think about purchasing the vehicle. i will recommend this dealership. More

The Bestest Experience My experience with Kevin and Dylan was absolutely amazing. Both were very professional and helpful during the entire process. Everything went very sm My experience with Kevin and Dylan was absolutely amazing. Both were very professional and helpful during the entire process. Everything went very smoothly. Dylan was the most pleasant young man I’ve ever dealt with during a vehicle purchase. I will definitely be returning to purchase future vehicles and to bring my friends to purchase vehicles also! More

Poor inspection of used vehicles 3 weeks ago I purchased a 08 Infiniti G37. Was told that all used cars go through a multipoint inspection to assure safety and reliability. Today on m 3 weeks ago I purchased a 08 Infiniti G37. Was told that all used cars go through a multipoint inspection to assure safety and reliability. Today on my way to work I began to hear a clanking sound. Made it to the parking lot and the Lower BOLT!!!! To the drivers front caliper is missing. Nothing else looks damaged. Now I have 8 Years automotive dealership experience prior to changing career paths. So I took a look. Now the thread are good on the bracket and I don’t believe that it’s been missing this whole time. What I do believe is that during World VW’s Service departments multipoint inspection. They either removed the caliper to inspect the pads or just didn’t make sure all of the bolts and lug nuts on the car were torqued and secure. So I called and was told the car has no warranty and there is nothing they can do (I was told 30 days) but whatever the paper states, is what it is. That’s beside the point. I can replace a bolt(probably a buck or two), that’s easy but this could have been a lot worse than what it was. Thank god the bolt didn’t get lodged in the wheel well somewhere or blow out my tire possibly causing an accident. Someone in that service department is not doing their job. There is no reason that bolt should have fell or wiggled out, especially going to a major part on the car that is my braking system. So I won’t bother to call back, I won’t bother to check the warranty paperwork (even if I’m right). I just want everyone who buys a used car from this dealership to have them put it on a lift and check all the bolts to steering and suspension. That way you know your vehicle is reliable and thoroughly checked. Good Luck! More

Overall good experience Staff was friendly dealership was nice and clean. My sales person Dylan Amos was excellent and helping me find a vehicle that fit my budget. Thank yo Staff was friendly dealership was nice and clean. My sales person Dylan Amos was excellent and helping me find a vehicle that fit my budget. Thank you very much World Volkswagen .... More

Best Car Purchase Experience Dylan was a pleasure to work with. He was very honest and helpful. This is my first car purchase and he made it stress free and easy. I went to many o Dylan was a pleasure to work with. He was very honest and helpful. This is my first car purchase and he made it stress free and easy. I went to many other car dealerships looking to buy a car and this was the best experience by far. I would recommend asking for him when buying a new car. Anyone who goes to WV would be lucky to work with him. More