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Wray Ford, Inc.

Bossier City, LA

Overview
Reviews
Vehicles
4.3
140 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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2851 Benton Rd

Bossier City, LA

71111

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Showing 140 reviews

January 26, 2026

They did a great job, Karl is very good to work with and very helpful More

by RALPH30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Bush
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Jan 26, 2026 -

Wray Ford, Inc. responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Wray Ford, Inc..

January 26, 2026

My issues was resolved, but it was handled very poorly. Decisions were made for me with my vehicle without any discussion with me. The SALES manager helped me out greatly and gave me a used vehicle to driv More

by tristan_custis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
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Jan 29, 2026 -

Wray Ford, Inc. responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

January 23, 2026

Red carpet service from everyone involved. Took it in for new tires and alignment. Everything smooth as silk. Couldn't ask for better. More

by MUSES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl and Austin.
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Jan 23, 2026 -

Wray Ford, Inc. responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Wray Ford, Inc.. We look forward to having you as one of our valued customers for many more years to come!

January 22, 2026

The people are nice and friendly. They are also efficient and thorough when they work on your vehicle. More

by MURRAYANDMARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl, Kim and Amanda
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Jan 22, 2026 -

Wray Ford, Inc. responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Wray Ford, Inc., we look forward to having you as a valued customer for many years to come!

January 18, 2026

Very courteous and professional . They listened and answered all my questions when buying my F 150 . Did everything they could to put together a price I was happy with. More

by wmshows
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gator Birdwell - James Burton
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Jan 18, 2026 -

Wray Ford, Inc. responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Wray Ford, Inc.!

January 16, 2026

Always prompt and courteous. They listen and at least try to answer all questions. Prices are comparable to other dealerships. More

by DGILES0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't know
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Jan 16, 2026 -

Wray Ford, Inc. responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Wray Ford, Inc. to be a positive one. Please don't hesitate to reach out if you need anything else.

January 15, 2026

I love my special order 2026 Expedition. Karen made the whole experience quick and easy. More

by james_penny_griffin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Tynans
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Jan 15, 2026 -

Wray Ford, Inc. responded

Thanks for sharing your thoughts about your experience with Wray Ford, Inc.. We appreciate your business and hope to see you again soon!

January 08, 2026

Very. nice and friendly dealership The work ( oil change) was fast and not having a appointment They checked everything More

by billiedomingue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Jan 08, 2026 -

Wray Ford, Inc. responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 08, 2026

Outstanding experience with Wray Fird! I had been searching for a truck for several weeks and was in town for Christmas. I dropped by Wray Ford to compare colors and trim levels, and the More

by georhymes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Pierce. Jimmy Bruney (?)
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Jan 08, 2026 -

Wray Ford, Inc. responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 07, 2026

Waited 5 hours, spent hundreds of dollars for a FORD custom part that was sold by Ford to my VIN for proper fit; only to have wasted my time. Wray Ford Service took my vehicle for a joy ride, left food More

by Teresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Jan 12, 2026 -

Wray Ford, Inc. responded

Thank you, Teresa, for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

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