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Wray Ford, Inc.

Bossier City, LA

Overview
Reviews
Vehicles
4.4
214 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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2851 Benton Rd

Bossier City, LA

71111

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Showing 214 reviews

June 27, 2026

They always take care of my company’s needs in a timely manner and for a reasonable price. More

by yokemlandservicesllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl, Austin
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Jun 27, 2026 -

Wray Ford, Inc. responded

We’re pleased our team could service your Ford F-450 promptly and at a fair price. We appreciate you trusting us with your company’s needs and look forward to supporting your fleet in the future.

June 26, 2026

The service was thorough and fast. This was regarding a software update recall. Thank you Wray Ford. More

by PODELLA48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim
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Jun 26, 2026 -

Wray Ford, Inc. responded

We’re pleased the software update recall on your Ford Escape was both thorough and quick. Feel free to reach out if there’s anything else you need.

June 24, 2026

Quick and easy. Communication was great. Recall repairs were addressed and scheduled online which made it very easy. More

by aultmanusmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim,Williams
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Jun 24, 2026 -

Wray Ford, Inc. responded

Thank you for the 5-star review. We’re pleased the online scheduling for your Ford F-250 recall repairs made everything straightforward and that our communication hit the mark. We look forward to assisting you again.

June 22, 2026

Overall decent service. Was told the ac was fixed and had delivered to my parents house Friday 6/12. Drive that afternoon no Ac. The customer service when I spoke to service More

by alaarends
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim and the service manger, don’t know his name
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Jun 23, 2026 -

Wray Ford, Inc. responded

We apologize for the inconvenience and for the experience you had with us not meeting your expectations for quality customer service. We strive to provide the best possible service to all our customers. Feel free to contact our management to discuss your experience and help us improve.

June 19, 2026

Very efficient and kept me up to date on progress Danny ( head of service)!always takes great care of what needs to be done More

by TXMANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny in service
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Jun 20, 2026 -

Wray Ford, Inc. responded

Thanks for highlighting our team’s efficiency and timely updates. We’re pleased your Ford Expedition Max received the attentive service it needed. We appreciate your feedback and look forward to supporting your future maintenance needs.

June 19, 2026

Stopped in for an oil change and service quick and well done. Very pleased with the results! More

by kylemotes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Jun 19, 2026 -

Wray Ford, Inc. responded

Thank you for letting us know how things went. We’re glad the oil change and service on your Ford F-150 were handled quickly and met your expectations. Please feel free to stop by again whenever you need service.

June 19, 2026

Poor customer service provided by the workers that do oil changes & even worse service by the service manager & general manager as well, I would never buy a vehicle from this dealership based on my experienc More

by ecs324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager & general manager
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Jun 22, 2026 -

Wray Ford, Inc. responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

June 19, 2026

The lady who ran the online service appointment was great and helpful. She set realistic time expectations and then far superseded my expectations. When picking up truck I noticed my tps on one tire wasn't s More

by kevincbourg14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Jun 21, 2026 -

Wray Ford, Inc. responded

We appreciate your business and this review. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, Kevin, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

June 17, 2026

Friendly fast, knowledgeable, and reasonable on price, no wait time!! It was my pleasure to bring my truck to them More

by RONNIEWAGNON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg, Jimmy, can’t remember service writer bearded guy really friendly.
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Jun 17, 2026 -

Wray Ford, Inc. responded

Delighted to hear our team was friendly and fast while servicing your Ford F-250. We’re glad you found the service knowledgeable and the pricing reasonable with no wait time. Thanks for trusting us with your truck.

June 16, 2026

SERVICE WAS PROMT AND WELL DONE. SERVICE WAS PERFORMED IN A TIMELY MANNER. VERY PLEASED More

by JMGPLBG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CARL
Report | Print
Jun 16, 2026 -

Wray Ford, Inc. responded

It’s wonderful to know the service on your Ford F-250 was completed promptly and met your expectations. Finishing the work in a timely manner is essential to our staff. We look forward to assisting with your future service needs.

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