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Wray Ford, Inc.

Bossier City, LA

Overview
Reviews
Vehicles
4.3
156 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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2851 Benton Rd

Bossier City, LA

71111

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Showing 156 reviews

February 21, 2026

Not customer friendly need to be more about the customer and not just making the money More

by debbiedowns67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Service dept
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Feb 23, 2026 -

Wray Ford, Inc. responded

Debbie, thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

February 20, 2026

We have always been treated with respect and courtesy. They are experienced in the service department, we have been very pleased. More

by JNST47
Workmanship
Recommend Dealer
Yes
Employees Worked With
James, in service department
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Feb 20, 2026 -

Wray Ford, Inc. responded

Thank you for highlighting the respect and courtesy you encounter in our service center. We’re glad our team’s experience in servicing your Ford F-150 continues to leave you very pleased.

February 20, 2026

Did not have any problems. Polite and service was good. Love the shop. Hate the surveys. More

by D.SZELINSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny and Amanda
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Feb 20, 2026 -

Wray Ford, Inc. responded

Thank you for choosing us for your Ford Bronco Sport service. We’re glad to hear the team was polite and that you enjoy our shop. We appreciate your feedback about the surveys and hope to see you again.

February 17, 2026

Everything from salesman to service department has been great. Promptly took care of any concern. More

by GARYHENRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amos in sales, Carl in service.
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Feb 17, 2026 -

Wray Ford, Inc. responded

It’s wonderful to hear our sales and service teams addressed your concerns promptly and made your visit seamless. We appreciate you trusting us with your Ford. We look forward to assisting you again soon.

February 16, 2026

I showed up at 7am. They met me at my car, I was done with my oil change very quickly. Very courteous and professional service department. Thank you!!! Ther More

by samuelhalphen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Feb 18, 2026 -

Wray Ford, Inc. responded

Thank you so much for your kind words, and for taking the time to leave us this feedback!

February 10, 2026

Aref was down to earth. His low pressure invitation and information helped me get a great deal. More

by jamescharlessnyder
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aref
Report | Print
Feb 10, 2026 -

Wray Ford, Inc. responded

We’re thrilled to hear that our team’s low pressure, informative style helped you get a great deal on your new Ford Mustang. Congratulations on your purchase and thank you for sharing your experience.

February 10, 2026

Everything went fine with my visit, In and out with no problems. Got the oil changes and tires rotated and recalls More

by curtisbrantley452
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Report | Print
Feb 10, 2026 -

Wray Ford, Inc. responded

We’re glad to hear your Ford maintenance visit was quick and seamless. Taking care of your oil change, tire rotation and recall items promptly is important to us. Thank you for sharing your positive experience.

February 07, 2026

Service was as expected. Staff very professional and courteous. Communication about the service and time to complete was very good. More

by rymd123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Feb 07, 2026 -

Wray Ford, Inc. responded

Thank you for sharing your experience. It’s great to hear our team’s professionalism, courtesy, and clear communication met your expectations on your Ford F-150 service. We look forward to helping you again.

February 07, 2026

The Salesmn Aref was not pushy and listened. This is my 3rd Nee Car from Wray Ford. The first one was 1995. More

by kskindness
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aref, service dept. I can not remember his name referred me.
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Feb 07, 2026 -

Wray Ford, Inc. responded

Thank you for returning to us for your third new Ford since 1995. We’re glad our sales team listened and ensured a smooth purchase of your Ford Explorer. Enjoy your new Explorer and safe travels!

February 06, 2026

I had a completely horrible experience. I went for an oil change/tire rotation on 2/2/25 @ 10:00am. Total wait time was two hours. Once I received my vehicle I drove home only to realize th More

by CHRISRSLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Cassell
Report | Print
Feb 09, 2026 -

Wray Ford, Inc. responded

Providing a positive experience is our top priority, Chris, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

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