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Wray Ford, Inc.

Bossier City, LA

Overview
Reviews
Vehicles
4.4
212 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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2851 Benton Rd

Bossier City, LA

71111

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Showing 212 reviews

June 24, 2026

Quick and easy. Communication was great. Recall repairs were addressed and scheduled online which made it very easy. More

by aultmanusmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim,Williams
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Jun 24, 2026 -

Wray Ford, Inc. responded

Thank you for the 5-star review. We’re pleased the online scheduling for your Ford F-250 recall repairs made everything straightforward and that our communication hit the mark. We look forward to assisting you again.

June 22, 2026

Overall decent service. Was told the ac was fixed and had delivered to my parents house Friday 6/12. Drive that afternoon no Ac. The customer service when I spoke to service More

by alaarends
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim and the service manger, don’t know his name
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Jun 23, 2026 -

Wray Ford, Inc. responded

We apologize for the inconvenience and for the experience you had with us not meeting your expectations for quality customer service. We strive to provide the best possible service to all our customers. Feel free to contact our management to discuss your experience and help us improve.

June 19, 2026

Very efficient and kept me up to date on progress Danny ( head of service)!always takes great care of what needs to be done More

by TXMANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny in service
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Jun 20, 2026 -

Wray Ford, Inc. responded

Thanks for highlighting our team’s efficiency and timely updates. We’re pleased your Ford Expedition Max received the attentive service it needed. We appreciate your feedback and look forward to supporting your future maintenance needs.

June 19, 2026

Stopped in for an oil change and service quick and well done. Very pleased with the results! More

by kylemotes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Jun 19, 2026 -

Wray Ford, Inc. responded

Thank you for letting us know how things went. We’re glad the oil change and service on your Ford F-150 were handled quickly and met your expectations. Please feel free to stop by again whenever you need service.

June 19, 2026

Poor customer service provided by the workers that do oil changes & even worse service by the service manager & general manager as well, I would never buy a vehicle from this dealership based on my experienc More

by ecs324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager & general manager
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Jun 22, 2026 -

Wray Ford, Inc. responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

June 19, 2026

The lady who ran the online service appointment was great and helpful. She set realistic time expectations and then far superseded my expectations. When picking up truck I noticed my tps on one tire wasn't s More

by kevincbourg14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Jun 21, 2026 -

Wray Ford, Inc. responded

We appreciate your business and this review. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, Kevin, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

June 17, 2026

Friendly fast, knowledgeable, and reasonable on price, no wait time!! It was my pleasure to bring my truck to them More

by RONNIEWAGNON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg, Jimmy, can’t remember service writer bearded guy really friendly.
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Jun 17, 2026 -

Wray Ford, Inc. responded

Delighted to hear our team was friendly and fast while servicing your Ford F-250. We’re glad you found the service knowledgeable and the pricing reasonable with no wait time. Thanks for trusting us with your truck.

June 16, 2026

SERVICE WAS PROMT AND WELL DONE. SERVICE WAS PERFORMED IN A TIMELY MANNER. VERY PLEASED More

by JMGPLBG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CARL
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Jun 16, 2026 -

Wray Ford, Inc. responded

It’s wonderful to know the service on your Ford F-250 was completed promptly and met your expectations. Finishing the work in a timely manner is essential to our staff. We look forward to assisting with your future service needs.

June 15, 2026

They really do great work. The dealership has always put the customer first. That is what we really like about them More

by RKDAVIS57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon wheeler
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Jun 15, 2026 -

Wray Ford, Inc. responded

We appreciate the five-star review. Our service team is glad you felt prioritized and pleased with the work on your Ford F-150. We look forward to assisting you again.

June 12, 2026

Great service from the service department. Also great customer service from the employees. Will be back. More

by spdsayers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know the name
Report | Print
Jun 12, 2026 -

Wray Ford, Inc. responded

We’re glad our service department provided top-notch care for your Ford F-150 and that our team’s customer support stood out. We look forward to assisting you again soon.

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