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Wray Ford, Inc.

Bossier City, LA

Overview
Reviews
Vehicles
4.4
256 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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2851 Benton Rd

Bossier City, LA

71111

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Showing 256 reviews

August 27, 2026

We have been Wray Ford customers for many years and have always been satisfied with our purchase experience. KAREN TYNAN is the only salesperson we will buy from...EVER! Everyone treats us like royalty. Mr More

by K5JMR
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Karen Tynan, Mr. Foster.
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Aug 27, 2026 -

Wray Ford, Inc. responded

Your note about a “pain-free” signing process shows how we strive to make every step seamless. Knowing that you’ve felt like family and chosen our team for your Explorer purchase over the years means a lot to us. We appreciate your recommendation to friends and family and look forward to welcoming you back.

August 26, 2026

Most of the items were completed with in a timely manner a time was given to return More

by jjoel0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
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Aug 27, 2026 -

Wray Ford, Inc. responded

Thank you! Your feedback and rating mean a lot to us. We're glad we were able to help, and we look forward to seeing you again!

August 25, 2026

Oil change that was very fast, so I was very happy with the service I received More

by GLORIAKIRKLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
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Aug 25, 2026 -

Wray Ford, Inc. responded

Thank you for the five-star rating. Our service team is pleased we could complete your Ford Edge oil change so quickly.

August 24, 2026

All seems well with the vehicle. All employees were friendly and helpful. Only negative I have was that no one ever called, emailed, or text me saying the vehicle was ready. I had to More

by gorillatactix00001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot recall
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Aug 25, 2026 -

Wray Ford, Inc. responded

We are so glad that we had the opportunity to work with you, and that our team could make this an overall positive experience. We look forward to continuing to serve you in the future!

August 24, 2026

Very satisfied! I was immediately waited on and I only had to wait about 30 minutes or less! More

by kylemotes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Aug 24, 2026 -

Wray Ford, Inc. responded

Knowing the prompt attention and brief wait met your needs is rewarding to our service team. We appreciate you bringing your Ford F-150 in and awarding us five stars.

August 24, 2026

Kim is the best for doing excellent job . She called and let's you know what is going on. More

by TWELVEGRANDBABIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only know Kim.
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Aug 24, 2026 -

Wray Ford, Inc. responded

Thank you for your kind words. Hearing that our team kept you informed throughout your Ford Escape service means a lot to us.

August 22, 2026

My wife and I were very satisfied with the overall experience. Mr. Meshell made us feel welcome and was very accommodating and helpful. More

by JTPIXLEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Amos Meshell, Sales Manager
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Aug 22, 2026 -

Wray Ford, Inc. responded

Our sales team enjoyed guiding you and your wife through the purchase of your new Ford Ranger. Knowing you felt welcomed and supported by our team means a lot to us.

August 22, 2026

Professional and convient. Staff is always super friendly and helpful. Great customer service. Both kim and reggie went above and beyond to help me. More

by dreka21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
kim,reggie
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Aug 22, 2026 -

Wray Ford, Inc. responded

Knowing that our service felt professional and convenient, and that our team went the extra mile, means a lot to our service department. We appreciate your kind words and are here whenever your Ford Explorer needs attention.

August 21, 2026

Pulled up in line and waited with the vehicle, no one came out.. Vehicle in front moved out so pulled up to STOP sign and still waited until finally a lady came out and asked if I was helped, no. She we More

by WEVE1772
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Woman in service, do not know name
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Aug 23, 2026 -

Wray Ford, Inc. responded

Thank you for your feedback, and we apologize for not delivering an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

August 21, 2026

The service was excellent and fast. It met my needs. I fill confident that the work will last for the life of my F150. More

by SKIJAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
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Aug 21, 2026 -

Wray Ford, Inc. responded

Knowing our prompt service delivered what you needed is rewarding for our service department. Hearing that you feel confident the work will last for the life of your Ford F-150 means a great deal to our team.

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